Customer Ratings & Reviews

It is a great computer!! I could not be happier!!!

Excellent . Best product I have bought at bestbuy.

Awesome laptop. Excellent for school work, movies.

This was my daughters graduation gift she loves it

Works well with Windows or Mac computer no problem

Laptop is exactly what was needed for college use.

Very speedy, great design structurally and ergonomically, crisp, fast, accurate display, nice keyboard, super battery life, light weight, low heat generation and with Windows 10 easy to use. Great sound is provided by Bang & Olufsen audio accompanied by low fan noise. It comes with a very nice, protective slip case (with stylus holder – a nice touch) and an HP two button stylus that I find ergonomically pleasing. For someone that travels a lot and has a reason to use both a tablet and a laptop this 2 in 1 is a very capable alternative to lugging both a laptop and a tablet around. The Intel graphics provide entry level gaming or video editing capabilities. This looks and feels like a quality computer and while very handsome it is not ostentatious.

I selected this laptop for the design as it was small and portable for my personal needs. Within not even 3 weeks of use I encountered problems with it. The computer won't load and I would have to do a hard reset. I would have to do this quite often and most recently the laptop has been just randomly shutting down. Later I find out that many people had issues with this laptop most of it hardware issues. I think HP needs to recall all of their spectre x360 and refund the folks that purchased it. If the hardware issue wasn't a problem I would have been content but the fact the laptop is pretty much brand new and I'm encountering all these problems is frustrating.

Easy to use and love the lightness of it. Love it!

Would give 5 stars, but Ash silver is actually more copper as an FYI.

Quick powerful and lite. Sleeve is nice and the pen works well

I got if for my mom for mother’s day and she loves it so far.

Computer is a good price for what I got. It’s easy to use

I loved mine so much, I Bought one for my co-worker,

great laptop for businesses.... very easy to use..

The laptop's processor performs great. Great feeling and design. The problem that lead me to return this computer was that the monitor or video card was defective. The screen was blinking for no reason. Not sure if the problem was with just that PC, but didn't want to risk it because sending the PC to the manufacture is a hassle and buying extra warranty is extremely expensive. I decided to buy a MacBook Pro instead, because you can take it to any Apple store for any problems and you can install Windows in it. So you can have the best of both Worlds in one device.

I have only had this computer for 1 1/2 years and it died. Took it in to Geek Squad and they said it can't be fixed. This is the first HP that I'm disappointed in. It started overheating and then display went black. Only response to power on is flashing light on the Caps Lock key. I really loved it until this happened. Now the only thing I can do is to have them download data from drive and bring it home to go back in box to be disposed of. :-(

Over the last couple of years, HP has completely rethought their laptop line. The Spectre 360, a premium convertible ultrabook, has seen incremental improvements over the last couple of years that have resulted in a true leader. I've been using this laptop daily for the last 10 days and feature for feature, I don't think there is anything that compares to the new HP Spectre x360 13" 2-in-1. First thing you notice out of the box is the beautiful, solid construction. There is nothing about this laptop that feels cheap or fragile. The next thing you notice is the weight, or lack thereof! At under about 2.7 lbs, it's easy to carry around all day. The multi-touch touchscreen is beautiful, bright and ultrasharp and protected by Gorilla Glass. It stretches edge to edge with no ugly plastic bezel. The keyboard has full size keys and is very usable. It is backlit with a couple of different levels of lighting, a nice touch. The battery life is absolutely phenomenal! My usual routine involves about five to six hours actively on the computer daily. With the Spectre 360, I would do my usual routine, just close the lid between sessions to sleep the cpu. At the end of the day, I still had over half a battery left! HP claims 14 hours of battery life and I don't doubt it. As an experiment, I went two days without recharging overnight, and made it through with about 15% battery to spare. I didn't think I would use the tablet mode much (a 13", 2.7 lb tablet? really?), but it was surprisingly useful. Window tablet mode actually works pretty well, although I haven't used the included pen much other than to try it out. However, for apps like Kindle and Flipbook, putting it into tablet mode and using the touchscreen interface worked very nicely. The display is a full HD (1920x0180) touchscreen. The display scaling came default set to 125%. Setting back to 100% allowed the same scaling as my desktop screen with lots of room for program windows. The display was complete usable and readable by me even with the 13" screen. Performance is definitely not an issue, with an eighth gen I7-8565U (4 cores, 8 threads) running up to 4Ghz. 8GB on board ram is more than enough for most uses, and the SSD (256GB) is very fast. One note however; as with almost all ultrabooks, the ram and disk are not user upgradeable. You should select the sizes that you feel you need without thinking you can upgrade later. The keyboard has a fingerprint reader built-in which can be used with Windows hello for login instead of a passphrase. There is also a full HD camera, which has excellent video for chatting, that can also be used for facial recognition for login. The camera has a power switch on the side of the chassis if you're paranoid about someone using it to see you. There are two USB-c connectors and either one can be used for charging the laptop, which is very convenient. Additonally, HP added a USB3.0-A connector for legacy (really most) usb devices rather than having to carry a usb-c to a converter cable. There is the ubiquitous mini-jack for audio and a slot for a micro-sd card rounds out the list of connectors. Bluetooth works very well with headphones, phone, speakers, and a couple other devices. The latest bluetooth version, 5.0, is supported, which enables multiple device connections at once and higher transfer speeds. All in all, I am really, really pleased with the new HP 360 Spectre 13 2-in-1 ultrabook and highly recommend it.

I've been searching for a small yet powerful and functional 2-in-1 laptop for a bit and I think the search is finally over. I recently received the HP Spectre X360 13" laptop and couldn't be happier. When it arrived, I wasn't sure if it was a piece of artwork being unboxed or a laptop...it's a little bit of both in my book! Included in the box is the laptop, stylus, carry sleeve and USB-C charging/power cord. At first glance, this laptop is absolutely amazing, it's super small and thin and has some really great beveled edges that make it like no other laptop I've owned. The Dark Ash Silver color and gold edges is really top-notch and distinctive. In hand, it feels small yet really well built and solid. It was shipped fully charged and ready to be turned on and set up. It took about 10 minutes for the initial setup. I've continued to fine tune things, but it's pretty much ready to go right out of the box. Windows 10 is fully installed along with Microsoft Office and a bunch of other useful apps. I used Windows Hello for setup vs. the fingerprint option. I love the ease of logging in with this option and was very easy to setup. With it's 8th generation Intel i7 processor and 8 GB of RAM, there's plenty under the hood to keep any type of user happy from a casual to "pro" user. For me, this may just end up being my "daily-driver" as it's been more than enough in terms of performance for everything I've thrown at it from work to Netflix streaming. The 13.3" touch screen is great, this was one of the biggest surprises to me. It remains relatively clean regardless of using is as a tablet and then switching back to laptop mode. The response and feel is very similar to any tablet, so no surprises there..other than a little lag when using the included stylus. Colors are bright and it rivals any HD TV I've watched recently. I find myself using it to watch movies on Netflix instead of using my HD TV at night. The 360º hinges allow the unit to be used as a laptop, tented or as a tablet. I've tended to use it as a tablet and laptop most often and have not had any issues with folding or unfolding the screen/hinges. The Bang & Olufsen speakers are pretty amazing considering the size of the laptop...I love not having to wear my headphones every time I need good audio output! I haven't had a chance to really put the stylus to use, but with limited use find it to be very serviceable..as mentioned early, there was a little lag on some apps. It's definitely something I want to learn to use more and get back to writing vs. constantly typing, so it's a great addition. Pros: - Overall build quality is very impressive, feels really sturdy in hand or on the road. - Touch screen provides beautiful output and functions as expected - Very powerful machine in a small package, has not let me down yet - Aesthetically this is one beautiful machine - Touch pad is a great size and supports a ton of gestures - Keyboard is solid with great tactile feedback Cons: - Little bit of lag with stylus on 3D app and others..nitpicking on this one - Some glare from under the keyboard when used on my lap at certain angles Overall this is my new favorite "machine" for doing everything from working from the road to watching Netflix at home. It will certainly replace my current laptop and tablet for the foreseeable future!

Whenever I use the laptop it heats up like crazy. Aside from games I could be in google docs and this thing will literally try to fry my leg