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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 423 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are positive about the Spectre x360's fast performance, lightweight design, long battery life, and touchscreen capabilities. They appreciate the Windows 10 operating system and the powerful processor. However, some customers have concerns about the speakers, Wi-Fi connectivity, heating issues, and the laptop's expensiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 423 reviews
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves her new laptop. She likes that she can make it into a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm definitely no laptop expert, but it does everything I need and want it to, no complaints so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeds expectations. Third solid state computer I have purchased. They have all worked flawlessly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the screen can flip over and that it has a fast core processor. However, it will at times not connect to the wifi and it will spontaneously turn off or restart without any prompting.

    I would recommend this to a friend
    • Brand response from HP Team
      Posted .

      Sorry to read about your issues. HP has developed a firmware upgrade for the wifi issue. Please contact HP Support at 800 474-6836 for assistance.

      Regards,

      Patricia
      Hewlett-Packard Company HP

  • Rated 5 out of 5 stars

    great use for recording hunting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use -great focus when zooming -picks up sound recording great - great that it's waterproof

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slick system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't picked this up yet. Downloading info from old computer very impressed after demo tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for editing gopro footage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Editing footage from my gopro was very good with this hp, it had no problem with keeping up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift which was well received. Got office 365 as well and was a smooth transition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son who is a freshman in college. So far, he thinks it's a great computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for tablet laptop business presentations. 360 important. Screen size important..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, definitely worth the money. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful computer I would recommend it to anyone who is looking to get a new computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    getting used to it but over all good i have better things to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as gift. It has been a great laptop and given no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Real light & easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning system but I like my computer. Thanks Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, good help from geek squad to set up.nice design

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has a good quality of PC. It is a user-friendly computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product, still has bugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer has great form factor and I really enjoyed using it. Just like the Spectre X2 I tried before this one it constantly turns off the display and says the Driver has stopped working and restarted. Really hard to get work done when it does that a few times each hour.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college use!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop and have been blown away by the quality ....great job hp!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was for my daughter for College. She likes it.

    I would recommend this to a friend