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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 423 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are positive about the Spectre x360's fast performance, lightweight design, long battery life, and touchscreen capabilities. They appreciate the Windows 10 operating system and the powerful processor. However, some customers have concerns about the speakers, Wi-Fi connectivity, heating issues, and the laptop's expensiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-423 of 423 reviews
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop!! Was looking for a replacement and was recommended this. Couldn't be happier!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked this item so much, we have to get two of them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless when not connected. Win10, no thank you

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am going to see if I can exchange this HP for a Mac. Not t all pleased with cloud based Office. My daughter cannot do homework. What a waste of time and money. Very unhappy with this product.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello @Alan46,

      Thank you very much for purchasing the HP Spectre x360 and for sharing your feedback. HP's Product Quality Team is very concerned about your disappointing experience with the HP Spectre x360. If you have not returned your laptop, HP would like to discuss your issues with you and offer options on how HP can address them. This discussion should be mutually beneficial.

      In order to communicate with you, I need your telephone number and/or email and the product's serial number. If you have worked with HP Support (at 800 474-6836), having the HP case number will also be helpful. You can send this information to [email protected] Attn: PatriciaHP. We eagerly await your response.

      Kind regards,

      PatriciaHP
      HP Social Media

      Please review the HP Privacy statement at the link below.
      http://www8.hp.com/us/en/hp-information/summary/ww-privacy.html HP