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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 168 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the Spectre x360's impressive touch screen, storage capacity, user-friendly interface, and overall performance. Many users are pleased with the laptop's battery life, powerful performance, and stunning 4K display. However, some users find the laptop to be quite expensive and would prefer more USB ports. Additionally, a few users have noted that the fan can be noisy when charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 168 reviews
  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    No issues , Great Quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this Laptop non stop for almost a year. It runs great, fast and couldn't be happier with the overall quality. I use it for school purposes and the touch screen is great for when I have to put together PowerPoint presentations.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Impessive PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a result of my 5 year old PC getting a new SSD, but then had memory issues and just couldn't keep up with my current demands. This has twice the RAM (16GB) as I had before and hasn't skipped a beat since I received it. I run Slack, Zoom, Visual Studio and several other apps ALL day long. Sure beats the heck outta having 1 app on my phone, 1 on current pc and another on 2 pc's ago. Not to mention that it's BEAUTIFUL!!! I mean really stunning. All newer pc's could use more ports, but I have a USB-C hub that is working great off of 1 of the USB-C ports this has. A touch pricey, but I've learned that you get what you pay for. My last high end pc lasted 5 years, not 2 or 3 like others. Larger ROI and less cost per year than cheaper models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have my previous HP Pavilion and it’s been like 8 years now and although it’s still working, the battery can be an issue. It didn’t make sense for me to download Windows 10 so I just got a new computer. I’m not that tech savvy so I literally spent a week learning about computers (storage, ram, etc). I got this one about a month ago and it actually looks way better than I thought it would. The color is spot on and it has a beautiful professional look. Overall, everything works fine on the computer so far. I only use the computer for school and to work from home. I regularly use it for meetings like Skype and Zoom. I also use the internet along with VMware from my job. The cons are the battery can get depleted fairly quickly with me just doing my work and school. Also, it picks up fingerprints on the outside of the laptop very easily so I have to wipe it down after every use and sometimes my mic and camera don’t work when I log into Skype and Zoom trainings If I start trying to multitask with multiple programs open. Initially, I thought it was an issue with Skype, but when I logged into a Zoom training and was going back and forth to other programs I had the same issue. If I just use it to do Skype and Zoom meetings and nothing else, it is fine. It could also be the network I’m on when I’m logged into my work network as I haven’t had an issue with the mic and computer when I’m off my work network. I’ve only used it once outside of work and it was fine. The other con is it doesn’t have a drive for cds or dvds which I just wanted to have, but that’s only because I’m not that into streaming or those things yet. Even with the cons, I would definitely buy this laptop again. HP’s really last a long time and I really like the spectre.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Top of the line laptop!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was a bit on the pricy side, but I am so thrilled that I finally bought it. It is an excellent computer. Very fast and has good control features.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Incredibly fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly fast and responsive. Easy to use with plenty of power

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as advertised. It is definitely worth the money I love the screen and the speed and the memory

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    First personal laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my eye on this laptop for quite some time until I decided to buy it. The flexible payments with the Best Buy card came in handy since I’m a college student and it is quite a penny but IT WAS WORTH IT. It’s super easy to use and the screen/picture is amazing, it was worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, screen is bright and sharp and the storage is just what I needed for my photos

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    What a machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fast, efficient, and has great battery and graphics. Overall it's a phenomenal package.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome Computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far. Have only had it for a few days but I really like it. I have not had a chance to see how long the battery lasts, but the impression I'm getting is it isn't going to last as long as advertised! We'll see. The screen is crystal clear, it's easy to type one, and I love the fact it converts to a tablet, which I'm really starting to use a lot. I also love the SS hard drive - quite fast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    HP Spectre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this HP Spectre - it's very fast, and I am really enjoying the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic computer. Highly recommended.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love, love my HP Spectre 360. I'm so glad I did not listen to online reviews, as I have had none of the issues I've read about. The keyboard is not bouncy at all. I have no clue why some online reviews bashed this machine. This is a top quality computer. It's gorgeous too. Love the 4K pictures. Mine came in dark ash grey with the rose gold trim. The sound is excellent. I've had it for 1 1/2 years now and no problems. If I had to grip about one thing, I don't believe the battery life is what it was 1 1/2 ago. I feel it was unbelievably good for the first six months and then was half as good, but did not deteriorate after that. I'd say I got 4 to 5 hours or more on the battery and now it's 2 to 3 hours. I'm still in love with it though and perhaps I just need to run it through a recalibration.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Solid, attractive performet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, attractive and easy to setup and use. Solid performer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow HP x360 1 TB amazing deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this recently so happy with the purchase pretty fast and the oled display takes the whole appreciation . really bright and vibrant colors with amazing 4k quality but have little yellow tint when it comes to white screen if you look if any 4k video is playing its gonna be awesome . you dont find this kind of display quality in any other laprop performance wise it is fine happy with 10 th gen i7 and 16 gb ram with 1tb STORAGE

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not much you can say about this laptop but PERFECT. From screen clarity to storage space to speed to looks it is simply, very, very nice. I take a lot of pictures and don't have to worry about running out of storage space. I also play guitar and keep my recordings here as well. A great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    A bit pricy but worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use Speedy Good storage Nice looking A bit pricy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Photography - Best Screen!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a hard choice for me to make and I went back and forth between Costo, Sam's Club, and Best Buy. Though the discount stores had great pricing their laptops were not powerful enough to handle the likes of Photoshop and high-end videography without hiccups. I was looking at another laptop at the time but then I glanced over to this model and noticed that I could clearly see the screen from and extreme angle while the other faded at the same angle. This is important because I needed a machine that I could show my photos on to clients without having to put the client directly in front of the computer screen. With the Spectre, several people could comfortably view the screen no matter where the sat to watch. I recommend

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    SDHP

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an HP guy for decades now and that will never change. This HP unit was expensive but I needed one that would work good for business and pleasure, this one does the trick. No complaints what soever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, Great Price - Upgraded 1TB and OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been suffering issues from top of the line Surfacebook2 that graphics card just failed suddenly, I was pleasantly surprised to find this machine with capabilities as an in-stock and decently priced option. I don't think this machine throttles performance like the old surfacebook did, because when it's working hard it pours out heat from the exhaust ports - not excessive, just that it is willing to use all the performance you actually paid for! I'm very impressed at the upgraded screen in the 1TB version, I almost missed it when trying to research hurriedly to buy the best one I could - the extra $400 buys you more than just the bigger hard drive. I really love having a numeric keypad again and the size of the frame and weight is better than any laptops I've seen to date that still offer the full-function keypad. My only wish (and I would have been willing to pay for) would be an option for a really kicking graphics card for some of the heavy-hitting software this one goes through, it would only have made a great thing that much better.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has everything that I wanted. The display is picture is awesome, the speakers are very clear, The speed of this computer is really fast. I would recommend this computer to anyone.

    I would recommend this to a friend
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