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Customer Ratings & Reviews

Your price for this item is $1,799.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.6 out of 5 stars with 168 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the Spectre x360's impressive touch screen, storage capacity, user-friendly interface, and overall performance. Many users are pleased with the laptop's battery life, powerful performance, and stunning 4K display. However, some users find the laptop to be quite expensive and would prefer more USB ports. Additionally, a few users have noted that the fan can be noisy when charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 168 reviews
  • Rated 5 out of 5 stars

    Great for all your needs

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to draw, student work, and letting my sisters watch movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent all round performer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used constantly due to remote working and has proved itself invaluable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I wanted! And more!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last HO lasted 10 years and I knew this brand was the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my laptop. This is a definite upgrade for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a fine laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I don't like is the left/right click. It could have been done better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far. Hope it lasts. Light and fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product,,it’s fullfill my needs,,best laptop for that price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop started up quickly. Great laptop for HP. Purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas present for my son

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this for my son for xmas, he really enjoys it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a lightweight but still powerful laptop. You will like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one to replace an older model. So far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Covered almost all of what I needed and and wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent resolution; however the spacing between plug in slots was not adequate for concurrent use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence computer for college student!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful in store service, excellence store personnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cpu

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good very good love it very good very good !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean, clear resolution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect. Sales rep was extremely helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop, great feature and super fine screen.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nice computer before it updated and broke!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this laptop for the 2 in 1 feature, touchscreen and beautiful oled screen. Everything was fine until it updated the drivers and the soundcard never would work again, even after rolling back and even deleting the drivers and trying to reinstall again. I was extremely disappointed and there were no others available to replace it so I went with the dell xps 7590 and like everything about it except no 2 in 1 or touch screen.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sleek design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design but only one port so I have to purchase a portable USB so that I am able to use my wireless mouse and external hard drive. Very frustrating.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I think I got a lemon

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m 4 months into ownership, and my Bang & Olufsen speakers sound very tinny and not at all “Bang & Olufsen-y,” my “y” key is broken, my earphone jack seems to be on the fritz based on my Zoom call participants (To the point where they simply can’t hear me and when I unplug I can’t hear them?!?), and my front facing integrated camera changes from dark to light constantly, with an occasional disruption or jolt of static about every 30 seconds (based on what I and my Zoom participants see). I’m going to try for a factory warranty repair. Fingers crossed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Purchased November 2019 and it was "junked"

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure whether I am more upset with the display of this laptop stopped, or that when the laptop was brought into the store the the repair that it was apparently junked on 07-31-2020 and we were not informed of this until today 08-18-2020 after making several phone calls to the Geek Squad. I am not a very happy or satisfied customer at this point. And now this laptop is no longer available in new condition, but only refurbished. Why would I want to get a refurbished one?

    No, I would not recommend this to a friend