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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 168 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the Spectre x360's impressive touch screen, storage capacity, user-friendly interface, and overall performance. Many users are pleased with the laptop's battery life, powerful performance, and stunning 4K display. However, some users find the laptop to be quite expensive and would prefer more USB ports. Additionally, a few users have noted that the fan can be noisy when charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-168 of 168 reviews
  • Rated 1 out of 5 stars

    Overheats constantly.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily one of the worst laptops I have ever purchased. This thing overheats every single day as a standalone laptop. When I hook it into an external display I have to use a cooling pad. Non-stop heating issues throughout. I would stay far away from this if you don't want to waste 2 grand. To make it worse, the HP laptop I upgraded from was doing the same thing. I will never buy an HP laptop again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    In less than 28 days, it crashed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not connect a monitor to the PC Could not reduce the screen brightnes from 100 The Excel program jump around, very annoying and time consuming to use Could not exchange for a new PC

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible, terrible sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is good, would be great if it wasn't 2 in 1. Sound is so bad my 8 year old $300 laptop sounds better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No fan of this

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thefan gave out just as warranty ended. I need to replace the fan and the battery

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop, Bad Customer Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Loved it except a button was stuck and beat it didn’t have anymore to replace it with. They weren’t able to get me one back.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 2 out of 5 stars

    Fan noise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan is very loud when charging. There was no size between this and an 11 inch, so I chose this size and it is not worth using for a tablet. If you're considering switching from a Surface, stick with what you have.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Why does HP cheap out on the discrete graphics?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have bought this laptop 2 years ago if only they weren't committed to cheaping out on the discrete graphics.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not working for work!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be ware! This laptop is not meant for work, especially video conferencing and interview. This laptop has a very strange position of camera, and possibly the microphone. Every time the other side can only see my chin unless I adjust the laptop to a very uncomfortable angle. The noise is huge that I can only call in using my phone. Would never buy it again. Very disapointeed.

    No, I would not recommend this to a friend