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Customer Ratings & Reviews

Your price for this item is $1,279.99
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The comparable value price is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 878 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.5 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the Spectre x360's fast performance, 4K display, and touchscreen capabilities. They also appreciate its design, price, and battery life. However, some users have concerns about the fan noise, limited USB ports, weight, heating issues, and coil whine.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 878 reviews
  • Rated 5 out of 5 stars

    4K & Gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do alot of video editing and needed something with portability and power. I looked at various desktops and laptops along with suggestions and was pointed to this. 4K UHD screen, Touch screen, flips to a tablet and can edit 4K video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely the best laptop ever!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this for over two years and am still amazed at how much I love it! The only thing that is a problem is the sharp edges, which I have been informed has changed with the later models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of the best laptops I’ve owned. Screen is clear and bright, battery lasts all day, SSD drive makes everything run quickly and the i7 processor is a dream. Very easy to set up and truly is the best of both worlds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    brand new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my last laptop was a SONY VAIO and was 8 years old and through 4 windows OS's. This new one is easy,especially with HP support assistants. It does all the updating for you and shows you what needs to be done. DSo far, I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good computer and has a nice design. My only issue is the battery life, while working from home it seems to drain quickly and I have to plug it in several times per day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT PURCHAS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son as he was going away to college. His major is Engineering and Design. This laptop is excellent as far as graphics and has software he is able utilize in conjunction with design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far, So Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in December 2017. It's a lot of fun using the Bamboo Pen to write or sketch. The sleeve that came with it is nice material - computer fits snug and there's a place for the pen. Computer has worked great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I bought this laptop, I looked at the MacBook Pro and this laptop blew it out of the water. I'm so glad, I purchased this model and saved all that money versus buying a Mac. HP has really stepped their game up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! I purchased this laptop when my old one crashed and it has everything I need and more. It’s quick and easy to navigate with a great picture display and quality speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for work and performance, battery life, screen, and looks is top notch. Boots up faster than anything else I've had before. Only minor issues are somewhat difficult to open the lid and 1 USB port.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 1 out of 5 stars

    A complete waste of my money!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the WORST piece of laptop/computer that I've ever come across. I spent around $1500 to purchase this laptop and I REGRET it every single day. Every time it goes to sleep, it freezes! and the only way to wake it back up is by force restarting. I have done it so many times that now it started this loud noise every time I try to force restart it! To save this piece of junk from a complete breakdown, I've literally disabled the sleep option. Another problem is the blue screen of death when it sits idle for like 15-20mins! The OS is up-to-date, along with all the drivers, but still, it kept happening! I don't know why! Also, sometimes the fan goes on loud (high speed) for no reason. For example, I was watching youtube the other day but the fan went on full speed, no idea why! There was no other app running! When I had the warranty, I sent this laptop to HP with a clear description of the problems. They kept it for like 2 weeks and sent it back to me with a new fan! They didn't even try to solve the sleep-freeze issue! or the blue screen issue. I called them and complained about their service but it didn't help. instead, they actually asked for money for a new warranty! LOL. I'm just going to warn everyone that be careful of spending your money on this laptop. There is a lot other better option with a much lesser price. Please, spend your money wisely and don't suffer like me!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop about two years ago. I've never had any problems with it. The battery life is great! I use it to create lesson plans, enter grades, and stream videos. Best buy ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the 4k and tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be a lenovo guy and never HP, but this is probably the best laptop I have owned so far. Especially the sleek and design, the laptop is thin and light. Love the tablet style it is responsive and accurate

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Spacebar Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop but my model has an issue with the spacebar key. It is only responsive in the center.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop at great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift and I checked around thoroughly for recommendations and prices. Best Buy was definitely the best deal and it's a very popular gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptops have been a reliable brand for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last HP has lasted 9 years so far. Once the screen had to be replaced I decided to give HP Spectre 360 a shot. Like the sleeker and lighted design. Color scheme is nice as well. Feature rich.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop/tablet was very easy to set up and start using. I love everything about it, from business use to embroidery software along with personal use and games.I plan to uses it for a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool features, still not as good as Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems Durable. Like the ink program. The screen is accurate with the pen. Doesnt run as fast as it should. Hate windows. Its always giving ad popups and some force you to click "accept" in order to get rid of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new HP Spectre laptop is working great for me so far. I have had it for two months and really like it. No issues and is very fast. The camera is high quality which great for teaching on-line.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly disappointed that the most expensive model doesn’t have a pen like the least expensive model comes with. I was given one by Best Buy, but you should know they’re expensive and don’t come with the computer

    I would recommend this to a friend