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Customer Ratings & Reviews

Your price for this item is $1,439.99
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The comparable value price is $1,599.99

Customer reviews

Rating 4.6 out of 5 stars with 836 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Spectre x360's fast performance, beautiful 4K display, and responsive touchscreen. They also appreciate its sleek design, lightweight build, and long battery life. However, some users have expressed concerns about the limited number of USB ports, weight, and occasional overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 836 reviews
  • Rated 5 out of 5 stars

    HP Spectre purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and laser focused sales person to my needs , great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The right speaker was not working

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to best buy. After reporting this issue I got a exchange with in the same day.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Total lemon

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a previous version of this laptop that was a real workhorse. I am, however, disappointed with the quality of this machine. At the moment, the laptop recently developed a problem where it emits an ear-splitting alarm for tens of seconds at a time, typically on startup or when placed under load. I suspect this is a temperature alarm, however, monitoring software shows me that temperatures aren't exceeding 65 degrees in the CPU. Also, the BIOS on this machine does not include options to disable alarms. Previously, I've had recurring issues with the audio drivers failing and requiring reinstallation, and with a physical hardware issue in the 1/8th inch headphone port where something internal seems to be broken and rattling around. Real lemon, this one. I'm bummed that I held on through the audio driver and headphone port issues, because the "ear splitting shriek" problem began occurring just a week past my warranty window (which was 11/9/2020).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Home Business Laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love's her new PC. Easy to use and loved the talk through set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like the combination of Best Buy and HP. I’m enjoying my computer very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop and tv purchases

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for my laptop and the service was fine, too. Thje TV was also good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good video quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop with lots of functions and the video quality is up to Mark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and looks great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a tank! It really gets the job done and it looks good doing it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent pc!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this PC! I use it for school and work. It works wonders and looks amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent screen, beautiful keyboard .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall love the laptop. Very fast and efficient. Only issue i have is that it gets really really hot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible machine, replaced my curren Ipad pro and 17" laptop with this one machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop is great, working awesome 100 % like it recommended for everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still finding and learning everything about it, but it is a great fit for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best laptop i have ever owned love it would buy another in a heartbeat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Viruses

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best computer ,when your going out into the world...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Hp. They connect to my hp printers automatically. I would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast computer, especially on start up. Great up grade from my old HP laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    wife likes touchscreen very much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife likes touchscreen very much and quick boot up, working on graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up and does exactly what I needed.Very pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick upstart, easy to set up, high quality with a smooth and sleek feel.

    I would recommend this to a friend