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Customer Ratings & Reviews

Your price for this item is $1,439.99
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The comparable value price is $1,599.99

Customer reviews

Rating 4.6 out of 5 stars with 836 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Spectre x360's fast performance, beautiful 4K display, and responsive touchscreen. They also appreciate its sleek design, lightweight build, and long battery life. However, some users have expressed concerns about the limited number of USB ports, weight, and occasional overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-836 of 836 reviews
  • Rated 5 out of 5 stars

    Best Laptop ever made. Thank you Best BUy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop ever made. It has the best resolution and I cannot say enough how well it works

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    So far, So good!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know where to begin, but this laptop already surpasses any other laptop I've ever owned or played with!!! I'm very happy and satisfied with my purchase eventhough it took me 2 weeks to make up my mind! LOL. TWO THUMBS UP!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for an even greater price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! One of the best BlackFriday Deals at the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Lover

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this laptop for three years and its been my favorite HP laptop so far!! It has never given me any issues. I use it for school and work and it’s always been fast and reliable

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Outstanding laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a laptop that does everything well, this is the one! The keyboard, display, and solid state memory all perform excellently. The machine boots in about 10 seconds. There is plenty of CPU speed for all of my applications. Display resolution (4K) is outstanding. I highly recommend this laptop. A couple of things to note: The laptop comes with one USB-A port and two USB-C ports. I bought a couple of USB-C to USB-A converters. These are the 3 inch cable types. Two solid types won't fit side-by-side in the computer as the two USB-C ports are too close to each other. The other thing is the battery life. My experience has been the battery lasts 3-5 hours depending on what I am doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So satisfying. I got this 4 years ago and I used it 24/7 and still running strong. Highly recommend it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing love HP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been an amazing laptop still going strong bought in 2020

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's Ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for about $1k on this black Friday deal. Pros: - It's really fast thanks to intel Optane. - Wifi connection is about perfect. - Screen is good on still images. - pen sensitivity is better than surface pro 3. Cons: - Screen response time is extremely high to the point i thought there was something wrong with the panel and then i noticed Linus tech tips said the same and i realized it's the terrible built quality. Texts go blurry to the point that it'd give you headache if you scroll a lot. refresh rate is set @ 60fps but doing the ufotest shows you otherwise cause you'll see blurry UFO @60 fps. - Windows Hello infrared lights will give you seizures during unlock. - Front camera quality is bad for a 2019 $1000 laptop. - This laptop is huge for 15.6" screen tablet mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast! Good for photography editing (lightroom)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a photographer looking for laptop to edit photos this is the way to go. Pictures upload fast, colors on screen are beautiful. What you see on your screen will match what you see on your phone... I can have lightroom or photoshop open while listening to music and youtube and at the same time uploading photos to my cloud with no problem... I still forget I can use the pen to retouch photos which is a very nice tool to have....

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Fast and efficient! Picture quality is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never seen laptop like this before !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never seen laptop like this before. OVERALL EXCELLENT

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great other than sticky pads

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, the sticky pads on the bottom constantly come off and need replaced.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    BEWARE: MOTHERBOARD ISSUES

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is pretty solid. I bought it for use at school (college student), and barely after a year of owning it it has stopped charging. Luckily, class just ended. I have done research on it and the this version of the laptop has been having faulty motherboards for YEARS!!! They all died barely out of warranty too, so you have to PAY A TON OF MONEY to get it repaired. I have to pay $500 to fix a computer that is barely over a year old and the dang thing cost $1400???? These companies get desperate to get any money out of you. Don’t be like me. Do your research about a computer before you buy it. Check to see what problems the computer has once it’s out of warranty and how soon. All the things I have found about this laptop’s motherboard dying have all been within MONTHS of the warranty expiring!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t count on an easy fix

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer blows though the battery. I bought this recommended by a sales rep for photography and this battery didn’t even last 2 years. I lightly used it so there’s no reason why I shouldn’t be able to replace the battery right ? In what appears to be a simple battery swap is not. The back piece to my model will not actually come apart in fact it’s aluminum and is destroyed. Not to mention the screws were stripped Already attached to the battery. I’m now stuck with a gorgeous laptop I took good care of and it’s just ruined over what should be a easy battery swap. Geek squad offered to take it in for 2 weeks for over $140 That’s ridiculous! I spent 2 years making payments on this laptop and I have no solution at this point for what is to come. Thanks Best Buy and HP

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Came Defective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is BEAUTIFUL, don't get me wrong before I start this. I got the laptop in the mail, literally an hour ago. I opened it and immediately knew something was wrong (I'm a cyber security major). The mouse pad wasn't working, neither were the letter keys, the touchscreen, and it wasn't connecting to the internet. I called HP support after trying to troubleshoot some of the problems myself, but there was no fix. It's a gorgeous laptop, and when it works I'm sure its fine, but I didn't get to experience that. This is my first time with an HP (I normally use ASUS) but I wanted this laptop. So I'm giving it a 1 star because it was defective out of box AND it was already late shipping.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this about 6 months ago from Best Buy. Have had to spend countless hours trying to get it to work reliably. Computer constantly crashes with blue screen. HP support is horrible. This is my second HP Spectre. The first had to go back as well. Think twice.

    No, I would not recommend this to a friend