Customer Ratings & Reviews

So I regular sell laptops and the like so I knew what I was going for. This laptop is actually surpassing how much I figured I'd enjoy it. Sure they have the 2020 model out which improves some functions with a smaller bezel but whatever. Only gripe is I tap lightly with the pen naturally and I had to teach myself to be a little more firm. I actually discovered since it has no pen docks it has MULTIPLE magnetic spots to hold the pen. Usually on the left and right sides of all surfaces of the laptop ie top bottom inside keyboard side. All but the screen have magnetic spots for the pen which I have found super useful. There is no marker for them and I never saw any information those were there. In fact I discovered it on accident when I had a time ring mallet on top of the laptop and it was gently held on by the magnet.

Absolutely Love this laptop. I wanted to wait a while before I review just so that I do not jump to conclusions or have surprise issues. But all I can say is AWESOME! Very fast, great display screen and easily converted to tablet.

Got it last year around black Friday. Amazing specs for the price. Works exactly as expected. If I had to nitpick it, I'd say the stock speakers could sometimes be a tiny bit louder, but that's what bluetooth speakers are for.

I have only had this laptop about a month and am loving it. Very fast response rates to be expected with the latest I7 Chipset, SSD w/Optane, and 16GB Memory. As other have noted, the 15.6" is a bit cumbersome in tablet mode but I have used it a few times in driver seat of my truck while on sales calls to update customer notes and it is convenient for that. I also Play some games mid level games and was happy to have the dedicated video card for use while having to stay in hotels. I have seen this mentioned and can confirm that this screen is a bit slow. I have much motion blur in games. I can live with it for what I do. Just understand that this is an excellent beast of a work laptop that can handle minimal gaming but if you are looking to use this as a gaming laptop that you use for work then look elsewhere.

As for the display, HP offers three options starting with what I tested, a low-power, 1,920x1,080-resolution panel. There's also a 1,920x1,080 display with HP's Sure View technology that, at the press of a button, whites out the screen obscuring what's on it for anyone not sitting directly in front of it. But, if you simply must have the most pixels for your 13.3-inch display, HP will sell you a 4K UHD touchscreen (3,840x2,160). The low-power full-HD display delivers good color and contrast, though it's not particularly bright. Working outside will likely have you frequently trying to increase the brightness in vain, but it's great for battery life judging by our test results. If you work in a crowded office or your desk is regularly an airplane seat tray, I recommend getting the Sure View display. Personally, I'd skip the 4K in favor of longer battery life and privacy, but it's nice to have options, too.

I am very happy with this laptop. I do wish it had a matt screen, but I chose the touchscreen over the matt. I like not always needing to carry a mouse with me when I want to be mobile and I love the pen.

This computer is everything I expected and more. It is very fast and has a very good internal speaker system. It is very slim and lightweight making it very convenient to slide into a backpack or other carrier for traveling.

Modern technology with graphics card. You’ve read the specs. It’s fast, sexy and gold. It’s not on sale for a reason. I run it daily with E*Trade Pro, TradingView, and three monitors. It handles like a champ.

Did my research before I purchased. I love it. Going to take some time to learn everything since it's been 10 years since I've bought a laptop! Im old school. It's fast, plenty of storage, can be used as a tablet too!

This computer is amazing. I bought it for School so I can use it in many different capacities. It is amazing. great overall laptop for school and work. Its a little expensive, but it is a great computer.

Bought this for my mom so she has the newest tech. She loves it looks great she can see the keys and its really fast and light weight. Went with hp because of there customer service. Plus best buy is always awesome

This is a great laptop for college students. The cpu and dimms are powerful enough to handle online gaming but also great for class work. The big and sharp touch screen make it easy to design models or make presentations.

Typing now from this exact device. It has the power to game as well as use for my wife's crafting. I love the design and you cannot beat the price and warrantee. I will be buying another when needed!

Love the exterior look - sleek design. This laptop has been great so far with photo editing (using Adobe). Fast, versatile and excellent screen/image quality.

The good people in Customer Support, the fine product, the gresat selection of otrher products, plus the Price-Match guarantee are truly indicative of a great corporate organization. When you consider this exceptional "Customer Experience," then it really suggests that the Best Buy Common Stock might be the best investment. As Peter Lynch once said: "If you love the products, buy the stock." Of course, any investment should only be undertaken after reviewing all the risk factors and considering whether the investment meets or exceeds the suitability criteria that an investor determines in consulation with his/her investment advisor, tax advisor, and portfolio advisor. But the customer experience is fabulouso! Mille grazie!

Battery lasts longer than anything previously used. Wish it was available in a more upbeat color. Amazing how it flips around to function as a tablet. Great value for the cost. No problems now after 5 months used.

This has come in handy during Covid. We bought it personal use, but ended up being able to also use it for work. It is easy to use & the touch screen has made life so much easier.

My wife has owned this for over a year now. She doesn't use the touch screen. The specs on it are good for her use and it's run fine since then. Giving 4 out of 5 because I would look for a model without the touch screen feature.

I’ve been needing a new laptop for ages and this one had both features I was wanting: being solid one-piece (compared to a screen with a separate Bluetooth keyboard) and a touchscreen to use like a tablet.

I have been using this laptop since 2 years, till now I don’t see any issue and this is super fast laptop. I highly recommend if this laptop available then buy it.