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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 952 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the Spectre x360's stunning 4K touch screen, powerful performance, and sleek design. They appreciate its gaming capabilities and user-friendly interface. However, some users have concerns about its overheating issues, limited battery life, fan noise, and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 952 reviews
  • Rated 5 out of 5 stars

    Great product and service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is exactly what I wanted at a very good price. Best Buy also honored their price match guarantee and refunded me the difference when they lowered the price after I had made my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looooove my laptop. I love the color, it looks like it’s rose gold. It’s so light and easy to carry around. It’s touch screen and has a pen which is an added bonus. :)

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Rough start but seems good now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to exchange the laptop because it was doing some weird thing where it was disconnecting from the internet everytime you flipped the screen, but after I exchanged it I did not have any problem. With my new one.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Best laptop around!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my HP Spectre. I use it all the time and never have any problems. I love that I can stand it up tent style and use a USB keyboard and mouse. It is robust enough for powerful business programs.

    I would recommend this to a friend
  • Pros mentioned:
    Powerful

    Rated 5 out of 5 stars

    can't live without it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super powerful and sleek computer! Perfect for heavy use in school, laptop is large enough to view multiple screens and processor is great at handling multiple large-scale tasks simultaneously.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    pen doesn't work. won't connect to computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer works good. camera is fine. the pen that came with it won't connect so the buttons on it don't work. no help from support either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Computer Best HP I've Ever Owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very responsive for both video design and graphic design. The quick sign-in options via finger and face recognition makes life a breeze. Do wish however, that there was more than one USB port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop quality of screen is great touch Sensitivity is great speakers sound good could use a little bit more bass but overall sound quality is good great for gaming on the go and love the 360 effect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classy Laptop Feedback

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sleek and easy to use. Great picture and sound quality. I enjoy the tablet function and the accuracy of the stylist pen. The laptop is big enough for viewing and to work while being easily transported in my book bag. The design and look of it is very classy and stands out in the crowd so if you are a student I definitely would say guard this with your life and not leave it just sitting around for a moment because it is noticeable and a target for people to want to steal unfortunately. The one negative thing I would say is that it was difficult to find the power button as it is not in the traditional spots you would think it is but instead in the top left side of the corner of the laptop. GREAT PURCHASE!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the laptop is great. However, it gets too hot after a short period of time and the battery runs out faster than previous versions.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Replacing my old 2006 HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new fast product, an HP Laptop 2021 to replace my old slow HP 2006 Laptop. I have so much to learn in using Word versus my old Works program. There are numerous improvements, too many to list.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop but gets hot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphic card is better than the 2019 model, and the smaller bezel makes the 15 inch model feel like the 13 inch one. However, this machine gets hot after a relatively short period of use. An hour Skype call for work had this machine, with no obstructions to the vents and placed on a desk, very hot to the touch, where the keyboard and mouse pad were almost unusable due to the heat. The above issue with heat distribution would certainly not allow for prolonged use of the laptop on your lap for any moderate period of time and certainly not long at all with any software that requires a heavy workload from the cpu.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Great for working from home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had upgraded earlier. Worth every penny, especially the camera, perfectly positioned for remote working on Zoom. Great screen (some online reviews flat wrong on this point). Everything about it screams luxury.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hot computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a high-end laptop computer. We liked the look of this computer and the beautiful monitor. However we didn’t do our due diligence. This computer runs very hot. Since we bought it I have read multiple reviews about this computer dying because of constant heat stress. I do wish the best by sales rep have been knowledgeable about the pros and cons of this computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Used for editing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for editing photos in Lightroom. It's a power house that sounds like a jet plane when the fans are running. Has a great display and really good battery life. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Outstanding laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screaming fast! And with solid state hard drive it boots quick. I am not a gamer but I do look at lots of pictures, Youtubes and movies. The graphics display is also super fast and the resolution is crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Love my HP- Spectre x360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new HP- Spectre laptop. I've been looking for a new computer for some time and couldn't find what I wanted. This machine fit the bill. Very happy with it - the screen is AMAZING!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sleek

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviews were hit and miss but I love my new laptop. I went from a Samsung Notebook 7 that was one third of the price and amazing. But the Spectre exceeded me expectations on so many levels. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will see a lot of bad reviews of the HP Spectre online but it actually is a fantastic laptop. It has a great price as well for what you are getting compared to other laptop brands in the same price range.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    My HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop is everything I needed. It is light, has enough plugins for USB and HDMI, it is a touch screen with a pen and the screen can be completely turned around like a tablet.

    I would recommend this to a friend
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