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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 952 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the Spectre x360's stunning 4K touch screen, powerful performance, and sleek design. They appreciate its gaming capabilities and user-friendly interface. However, some users have concerns about its overheating issues, limited battery life, fan noise, and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 952 reviews
  • Rated 3 out of 5 stars

    Expensive, Disappointing Multi-Core Performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS - Excellent screen. - Full keyboard layout. - Solid, well built. - Comes with nice laptop sleeve for transport. CONS - A little heavy to practically use as a tablet. - GPU on the lower end of the lower/mid-range spectrum and is weak for gaming at native 4k resolution. - Multi-core performance about 12-15% slower than baseline benchmarks. Single-core is on par. - Quirky issue where the laptop would instantly wake after putting to sleep. Unclear if this was just my unit or an issue in general. OVERALL Great screen but so-so gaming & multi-core performance. Price is high for the specs. Paying for the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves HP Laptop Keyboard!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far an excellent choice. Wife is not using it 100% yet due to moving a lot of Real Estate data from one laptop to the other. However her key selection criteria was Keyboard feel. Current HP Keyboard has several problems but she still uses it. Wasn't the cheapest but we were looking for quality and great appeal for her. She has certainly earned after dealing with all that 2020 has presented so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Spectre

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been searching for a laptop that can make photo edting easy to go arround and this HP Spectre is worth all the money spent on it!! It is fast and most importantly, it gives you that actaul colors of the pictutre you are editing, making creativity easier and more effective!! I love it!! The keyboard board too is firm and easy to use. This, I would highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webcam not as advertised & poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop; however, the webcam is poor quality and not as advertised on Best Buy’s website. Website says it has a 1080p webcam; however, it is a 720p. Went back to Best Buy and the salesperson thought it was an error during the laptop build; however, second laptop is the same.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for a beginner graphic artist!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just learning the adobe programs and this computer is very fast and really easy to set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! Best laptop ever...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase of my life. I love this laptop. I needed it for work and didn't take it out of the box for 3 months. Didn't have time! Once I started using it, I was mad at myself for wasting the 3 months because it has definitely made my job easier. It's already paid for itself.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    It works, but wouldn't buy again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, like a computer. But the fan is noticeably loud. Placement of touchpad is also a bit of an issue as my right hand hits it when I am typing, so then It moves the cursor, messing up my typing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Quick and easy set up. Works great as my work computer. Great laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Very sleek. Touch screen is a plus. Price wasn’t to bad for the product.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smaller than I thought but the keyboard, the screen clarity and the sound are excellent

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Worker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how fast this computer is! It does run a little hot but by far my favorite laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, easy to use, compact. Let’s me do everything I need to do for school and more.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    College engineering student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything you want it to . Able to run all programs quickly

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop so far no problems. battery life isnt the greatest but it is 4K

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Fast processor and great screen picture. Easy to set up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love how easy and smooth it is. It’s very easy to navigate

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    TOP OF THE LINE HP LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully designed, powerful and extremely versatile. Best bang for the buck.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    The Display is amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop 4K oled display is amazing. The battery life is good but not great

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent Graphics!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has excellent graphics, great aesthetics, and its 1TB SSD is a game changer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's not good for Professionals

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I'll get what I paid for but instead I got a low performance fancy laptop, the heat is unbearable, zoom will freeze for a bit and you need to wait to even can work with it and if you jumped between rooms it'll freeze again, and it'll take time to end the session every time, it's acting like it's not even core i5, and it's poor when you try to process live videos. also the pen worked very nice for two days only and acted weird after that.

    No, I would not recommend this to a friend