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Customer Ratings & Reviews

Your price for this item is $1,623.99
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The comparable value price is $2,029.99

Customer reviews

Rating 4.3 out of 5 stars with 952 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the Spectre x360's stunning 4K touch screen, powerful performance, and sleek design. They appreciate its gaming capabilities and user-friendly interface. However, some users have concerns about its overheating issues, limited battery life, fan noise, and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 952 reviews
  • Rated 4 out of 5 stars

    Nice...!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good laptop but I it's i little bit expensive. It came with the pen which it cost i thing $200 but I don't really use it that much I rather use my fingers to touch the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pleased with my purchase of this laptop, but do wish they’d had more of a selection to choose from. This was pretty much it unless I wanted a gaming device or could wait weeks for a delivery. Sales and Geek Squad representatives were excellent. I hope they’re well paid!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far - so good!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good... it is a nice PC. I use it mostly with a monitor and keyboard but overall it is working great. I'm a huge fan of HP and the storage of this PC is worth the extra $

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for grad school and I am loving it! Most of my reading are PDFs and the larger screen with great clarity makes reading easier. The tablet feature is also really nice for taking notes in class using the pen, especially when drawings are necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High performance laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the performance of this unit. Not as much bloatware as previous models and very easy setup. Graphics performance is exceptional with the GeForce GTX chip. I also like the convenience of the separate numeric keypad. Touchscreen is also very responsive and accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    It's shiny that's it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheats Sound quality is absolutely terrible Pen is terrible to use Is a great looking machine, thats it. At this point this year, I have tried a dell xps 15, a surface pro X, an HP spectre in my search for a machine to use for XR development that is also mobile. This is a return.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good and pretty easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used only a short time, but really like it so far. Windows is a bit different from my previous one, but pretty easy to adapt. Will do much more than I am capable of understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy PC

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Was a bit of transition. I’m an Apple product person. Bought this for Cybersecurity classes and utilizing virtual machines as configurations were more complicated than Max. Great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop. Great performance. OLED display is stunning. Can be used as a laptop, ok keyboard folds completely under and can be used as a tablet, even has an optional pen for the tablet. Could not be happier with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great! Fast, easy to set up, many uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop since school is online, this computer turns on and off very quickly, the set up was very easy, and it has good ability to be multi-functional which is needed for the amount of work I am doing on it, taking notes, watching videos, attending video conferences.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love !

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer I’ve bought for college! I used to have a HP and had me satisfied but since it’s been years I had to get a new one and it’s fast! Comes with a pen and allows you to draw on almost every thing from PDF and all apps for Microsoft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty of speed and power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Spectre meets all my specs for reliability, speed, memory, ease of set-up, and great display. For the price, it would be hard to find a better deal. Unlike some sold on Amazon that have been upgraded by the Seller, this model from Best Buy came factory-sealed as listed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure value matches the high price tag,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a good computer, although it lags & I've had a few problems with a few minor things & it's only been a month, for being so high priced I expected better performance.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    A pretty hunk of junk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is an absolute hunk of junk. Maybe I got a lemon, I don't know. I will NEVER buy an HP laptop again. Shortly after purchasing the computer blue screened while I was doing video editing. OK - fair enough - that's intense for most computers. Then it started overheating when I was doing basic things like having a word document open on a Zoom and browsing chrome at the same time. I took it in to Geek Squad and they attempted to fix it. Now it's even worse. I'm getting blue screens every other day when I'm on Zoom and just trying to look things up online and make notes. I'm bringing it back to Geek Squad but I'm not optimistic. Whatever's wrong is covered under the manufacturer warranty but honestly it was a mistake for me to get this laptop. I was hesitant about getting an HP but the specs seemed good, Best Buy recommended it, and the reviews were decent. My 5-year old Lenovo Yoga still works better than this absolute pile of crap and that's what I'm writing this review on. If you want an expensive laptop that looks pretty and is totally unusable - this is the computer for you!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for college and its working out great! She really likes it and should last her at least 4 years without being obsolete for her course work. To be honest I'm actually looking to buy the same model for myself, hoping for a sale soon. LOL!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as reliable as I would expect for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part it is nice, but I would expect for this price to get a laptop that actually works right consistently. For some reason, the sound just randomly shuts down and I have to reset the service to get it to come back on, not cool for a $1500 PC! Already twice it did not go to sleep properly on me and when I tried to wake it up it restarted instead and I had to reopen everything I was working on, a waste of time. I like many things about this laptop, too bad it is not more reliable!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what my daughter needed to support her interests as she progresses through her senior year of high school into college. The adobe suite of products runs flawlessly on it. The extra investment is definitely well worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    Overheats

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for watching Netflix but for everything else it overheats. Even from just using word

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Experience

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB ports would disconnect and reconnect with many different devices (especially with usb extensions [tried different brands]) I had made an exchange to try to fix this issue and the next one had its screen go out after two weeks of use. I do love the design of the laptop I itself and what should be providing. I just wish it wasn’t defective as it was.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, amazing graphics, overall great purchase. This is my 3rd HP spectre and I love them. This laptop has 1TB of space so it’s perfect for me handling both school and work. Prior to the 15-6 screen I had a 13 the difference is impressive.

    I would recommend this to a friend