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Customer Ratings & Reviews

Your price for this item is $1,623.99
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The comparable value price is $2,029.99

Customer reviews

Rating 4.3 out of 5 stars with 952 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the Spectre x360's stunning 4K touch screen, powerful performance, and sleek design. They appreciate its gaming capabilities and user-friendly interface. However, some users have concerns about its overheating issues, limited battery life, fan noise, and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 952 reviews
  • Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. I was so excited to purchase this computer, and it is terrible. Runs extremely hot. Randomly shuts down and starts up. Flashing lines in the screen. Color isn't that great. HP warranty is awful. Sent it in for repair April 26 (had it for 4 months) will not get it back until June 25th. Absolutely ridiculous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Spectre 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as expected. No problems. Great laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have this laptop. Working really good .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Have it in the 11 and 15” versions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Spectre 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I wanted a spectre for quite a while...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good bargain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best computers for the price. its a good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - Spectre x360 2-in-1 15.6" 4K Ultra HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has everything I wanted. It is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop, great performance.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this for all. Screen bright and livid colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salvador

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a complete piece off equipment the only thing a need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Very light to carry. No issues this far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp looking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and workstation for a beginner. Yaigh!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reliable for students online stuff...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for online activities for students this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop very easy to use and perfect colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and boots quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight fast with good camera and clear screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop all around

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop all around. Love it! Smaller than you think

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is perfect for me , beautiful, practice, everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly light weight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits and does everything I bought it for perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for multitasking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Spectre is a top of the line high-end computer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Discouraged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point extremely disappointed. I have had the computer just less than 2 months and it has completely crashed. Every program I tried to open would lock up and freeze up the entire computer just prior to errors and blue screen. It didn't matter if it was LRC or File Explorer. I even did a recovery for an earlier date. Once I did that it ran fine for about 10 minutes and PC wouldn't shut down and completely froze. This computer wasn't used for gaming, just photo editing which it was recommended for. At $1700.00 it shouldn't have this many issues. I didn't even have enough pictures on there to have a Hard drive problem, or speed issues. I am completely baffled. It looks pretty but what good is that if now I am stuck with nothing. I have scheduled an appointment and I hope that BEST BUY can back up there products! My rating will be changed if the problem is solved.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Horrible Machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst laptop we have ever owned, its full of problems. Battery is terrible, gets unacceptable hot HOT, will not print color anything no matter what printer you connect it to, takes for ever to power on after a shut down, we are done with HP. Might be done with Best Buy also as the provided 0 help for this 3 month old laptop.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Ryan,

      So sorry to hear that you're having trouble with your laptop. We build our devices with the intention of providing a reliable experience for our customers, and I can imagine how upsetting these issues must be.

      Because you have several concerns, I would recommend contacting HP directly for support. You can get in touch with us via your preferred method at this link: support.hp.com

      I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”

      Alexis
      HP Care HP