Customer Ratings & Reviews

My old laptop finally died. I was looking for something faster and with quite a bit of memory. This laptop exceeded my expectations. I do not have anything bad to say so far.

HP nailed it! I can't say enough about this purchase. The screen is gorgeous, fast start up time, fantastic build quality. I was using a video editor in 4K that was causing reboots, but I discovered that the fault was mine as it requires 1080p screen resolution. I keep throwing tasks at this computer and it hasn't slowed down yet. Best tech purchase this year!

Really fast processor and great display. Design is also beautiful, the whole laptop looks very sleek. Definitely recommend.

This laptop is a dream! It's fast, smooth design, hinges hold up and its so nice to have! It can get a little heavy but it doesn't bother me.. I love doing school work on this!

Overall, this has been a great purchase. I bought it based on the top notch features/specs for the price point. It does not disappoint. I hope I can get a few solid years out of it.

Looks great and really hums. I bought it for my son for Engineering in college so I wanted something that would last 4 years. Also, BestBuy had great service and the best price.

Has done everything I've asked it to do. Looks great, great screen, touch responds well, I could go on. It's a great buy.

My new laptop is beautiful and has so many awesome capabilities. I am still struggling to figure out all that it can do, and at this point am mostly doing ordinary typing of documents. Because the keyboard and other aspects are so different that the computers I have used over the past 30 years, it is a whole new learning curve. If there is a users' guide suitable for an older person who does not do gaming, please let me know. I know I can contact HP for support or the Geek Squad at the Best Buy where I purchased it, but having something in writing would be most helpful.

Excellent laptop, big upgrade over my old laptop and probably has more horsepower than I will ever use, but better to have more and not use than not have enough.

My daughter was looking for a good laptop for college. She needed one that wasn't going to slow down when she coded or heat up when she was on multiple application. The venting system on the laptop is great as well, the laptop never got to hot. Aesthetically, it is also pleasing. The display is beautiful and the backlit keyboard is extremely helpful when doing all-nighters. The tilt pen is a great addition to the product, because my daughter is also very much into design. This cut out the possibilty of her needing to buy another device for her design course work. Overall, a great device and worth every penny!

Just what I was looking for. Super fast. And works great working from home and doing video conference calls/meetings.

I wanted a faster processor and better screen. I’m very happy with my HP Spectre. The touch screen is a nice feature.

I needed something that I could use for business. It came with most of what I already needed. As I added software for work, it loaded fine, all with great performance.

I bought two other laptops at Best Buy and did not like the quality as much as this one. It feels solid and looks really nice. I am hard of hearing, but the sound is ok for a laptop. Of all the laptops I looked at and tried the sound on this was the best. I have used the laptop for quite a few medical virtual visits and love the camera quality. Overall I think this should last me quite a few years. One drawback though, I am used to a bulky 17 inch and this one is very light so I am not used to using a very lightweight laptop. The 17 inch I had was a lot thicker also.

Great laptop. Fast and easy to use. You can also charge using a usb c cable instead of the supplied laptop charger. Durable also.

Awesome laptop, very fast and light. I was so impressed with this laptop that I bought the same one for my daughter for Christmas.

Got it for around 1500, the 16GB ram makes it very fast for multitasking. Touchscreen and face recognition works without any issue . A laptop that will be go a long way

Laptop performs than I expected. Great resolution, quick start up, and quick download speed. reasonably priced.

I want to apologize for my previous review. I was very frustrated and overwhelmed and took it out on your dept. I was able to finish installing everything and got email working. I was unfamiliar with Windows 10 and the new updates/ technology. I wish there was a geek squad for older people who aren’t quite as savvy. I feel stupid asking questions etc. I needed the computer right away and was frustrated about the 2 day wait Sorry for taking it out on the employees with my review

Seems to be a good laptop but was much heavier than I expected (bought online). Also I was disappointed that I had to buy a docking station to plug my two monitors into it. Other than that, all is good.