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Customer Ratings & Reviews

Your price for this item is $1,119.99
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The comparable value price is $1,599.99

Customer reviews

Rating 4.6 out of 5 stars with 1316 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Spectre x360 2-in-1 laptop for its touch screen, design, price, battery life, performance, and ease of use. They describe it as powerful and elegant, with great quality and sturdy construction. However, some customers have concerns about the limited number of USB ports, fan noise, weight, overheating, and camera quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,316 reviews
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good service And I like to buy on bestbuy the laptop and tablet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Valuable product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Valuable product with in the budget. Recommendable Laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still exploring the possibilities

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still exploring all the possibilities my new laptop offers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system that does a lot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful computer. A tad heavy but screen quality is excellent!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but Battery Life ain’t

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles real good, the only problem is the battery life.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    nice machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does all that i need it to hate microsoft 10 and edge though

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I hoped for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for a month now, and I am not really impressed. I work with a lot of photos and presentations, so I have connected two external monitors via a JB5 docking station. The computer is grinding and making noise randomly and sometimes disconnects from my external monitors. I tried a USB 4 port hub and the same thing happens. Considering returning this laptop. So far not worth the cost. It's a good looking machine, but....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Weak Battery But Sharp Touch Screen

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After Keeping it for 1.5 years, here is the long term summary: sharp screen. keyboard is crisp. Not bad for the price. reasonably fast for simple apps. But very weak battery. Also, massive Bezels. Too Heavy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    After 2 years its been one thing after another.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this computer but after 2 years I'm starting to see dots on the screen and it's not running the way it used to which could definitely be user error because I do use it a lot

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP Spectre computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the computer for long, but it works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Webcam looks awful, come on. HP can do better than this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air purifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very little noise, night light is cool, easy set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is a good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good laptop and easy to use. I used for my home work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fast processer machine but a little heavy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow for editing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for everyday things but very slow running Lightroom and photoshop. Had to return because it wasn’t reliable for my job.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop, however to much preinstalled software.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not too sure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I bought crashed every time I tried to start Light Room or Photo Shop. I mean EVERY time. My new one seem to be working fine. With that being said, the Geeks were absolutely great. They set me up with a new computer no questions asked.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It`s a great laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four stars only because it only has one USB inlet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good but not as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is not as advertised. Example: BestBuy website clearly states under specifications that it has a DisplayPort connection as well as a Thunderbolt connection, but it doesn’t have either. Seems like a fine laptop, just wouldn’t recommend buying from Best Buy online without seeing things in person first since they tend to have inaccurate info in their specification sections.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend a two in one on a 15 inch because it’s more risky to damage it. Can’t lean your arm on the laptop without it messing up with your sketches

    No, I would not recommend this to a friend