Customer Ratings & Reviews
- Model:
- 1AS85A#B1H
- SKU:
- 6280704
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the Sprocket Portable Printer's excellent print quality and ease of use. Its compact size and reasonable price are also frequently praised, with many appreciating the convenience of printing directly from their smartphones. While some users experienced minor difficulties with the app, the overall user experience is largely positive.
This summary was generated by AI based on customer reviews.
Handy and Compact
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to print photos on the spot. Pictures come out a little darker than expected with colors a little muted. Playing around with settings to see if can improve but those are with defaults, and haven't improved them yet. Requires permission to record audio which I don't fully get since it prints photos not videos. Extremely easy to setup. Wish it came with more than 10 sheets of photo paper. Another thing to lug around but light enough that it doesn't add much weight/space needed to backpack.
I would recommend this to a friend- Pros mentioned:Print quality
cool concept
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I can print photos straight from my phone. I have 2 young children, so there are LOTS of photos being taken. but the photo quality is TERRIBLE!! I was so sad. I am going to try the non-stick paper and see if it is better, but I don't have high hopes!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
It's fantastic to hear that you love being able to print from your phone, but I'm terribly sorry that the photo quality has been off! You've provided some very helpful information that our product development teams will be using to improve the overall user experience. I understand this must have been quite a disappointment, so let's see if these suggestions help provide some improvements.
To start, updating your printer's firmware is always a good idea. We're actively working to improve photo and color quality through these updates, so I recommend going through that process. The following link will also provide some additional tips for photo quality improvement: support.hp.com/en-en/document/c05660842
Next, you might find taking these steps helpful:
- Disable the Embedded Experience option from within the app (if enabled)
- Always use the Blue Smartsheet with your paper pack
- Apply the Photofix feature by editing the photo and tapping the wand
If any of this falls short, please remember that you can always reach out to us for support as well. We're here to help in any way we can. You can get in touch anytime via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Great Gadget!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because of the Hype. I didn't really need it but I wanted to immediately print out my photos on the go. This is a fun and cute gadget to have!
I would recommend this to a friend