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Customer Ratings & Reviews

Your price for this item is $197.99
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The comparable value price is $219.99

Customer reviews

Rating 4.1 out of 5 stars with 1797 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 3.2 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers admire the Stream 14" Laptop for its affordability, user-friendly interface, lightweight design, and vibrant color options. They find it suitable for basic tasks like internet browsing, schoolwork, and travel. However, some users have concerns about its limited storage capacity, multitasking capabilities, battery life, occasional freezing, and subpar camera quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,797 reviews
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    I see two problems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's incredibly slow, and it appears to have the same super stiff hinges that wore out after a year on my 17"er. Probably my last HP

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Beware!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my 9 year old son For zoom classes. Very disappointed...moved extremely slow! Would not recommend at all.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    slow, bad quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to install the antivirus that was included. It is slow, even with nothing installed. What expecting a better quality from HP

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Very slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this laptop. It is extremely slow. Expect to wait around long periods of time for apps/programs to open.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    BAD Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not able to Stream , and was slow to open programs. Once open very slow to do anything -- DO NOT GET THIS>

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Open box is terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch pad didn't work well. It was terribly horribly slow and had a mind of its own..never again open box item from BB

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good laptop.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The processor is really slow. I’ve returned this laptop and got a Dell laptop. Get a intel processor. It’s much better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Touch pad freezes and tye connection is bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it that's how much I did not like it. The touch pad kept freezing up on me and it only works with Wifi. I couldn't do half the stuff I bought it for.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vey slow device. Wast of money. I hate that it was spent on this device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Marking this poor as have no idea how to rate it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many try's to get this on line then it will not receive or send e.mails. Even my son tried to also and failed. Should return it but tried to contact BestBuy but neer received an answer back. Its now just sitting on my shelf useless to me and costly too. My husbands mistake buying this but thought BestBuy only has good stuff so he choice them for this. purchase. Brought on line so just needed to know where or how to return it?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer completely lags and also leads to turning off the wifi in our house whenever it turns on.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The load time is slow after about 20 minutes it starts heating up by just online shopping the guess what its slows down even more

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    The first worst computer I’ve ever used

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s extremely slow, heats up fast, and outdated. You are better off looking for another computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the worst laptop ever. I don’t understand the good reviews because the computer could absolutely not handle zoom (which is the main reason I got it due to COVID19) and the camera quality was atrocious. Honestly it was so so bad. I’m not one to complain or return things, but I couldn’t even try to make it work. Don’t waste your money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer cant do anything, no videos on youtube browsing takes ages. DO NOT WASTE YOUR MONEY

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    awful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is slow. I could not even watch netflix. I could not open word without it just running..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for Zoom or Google Meets!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return this product. It would lag or have sound delays during my school sessions.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The mouse on keyboard is ridiculous and slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all the slowness of the mouse and the computer page sometimes also it will just jump off my home wifi Just not satisfactory

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    crappy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super slow out the box, wasn’t able to enjoy it really from the start.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow , the guys that sell me these computer should tell me about it could get something better

    No, I would not recommend this to a friend