Customer Ratings & Reviews

It’s works okay. Ink is expensive. Took a bit to set up because I’m. Not tech savvy

Good printer, good brand but it doesn't have wirless capabilities

decent printer, often has issues keeping stable connection

Set up is easy. Concept is great when it works. Only works half the time. I spend more time on getting it to communicate, not jam or actually get the paper to go through. When it does print, it's a crisp picture. Totally disappointed in HP. This is my 5th printer.

In the box is the printer, a cover, the power cord and an additional small pack of photo paper. Overall, I love this product. I love the sleekness and the portability. The printer is lighter weight then the normal printer copy scan and it will easily fit in a back or a wide laptop bag. I did put the printer in a wide laptop tote/bag and was not able to keep the flap around it because it was too big. Connectivity and setup is a breeze. When you open the printer flap, there is an information (i) button, press it and it will print out the Printer Information Page. On this page, it shows you how to directly connect to the printer to print ANYWHERE! (To print additional network information and to solve any wireless problems, press and hold the information button for 3 seconds until all lights are lit, and then press the information button and the Resume button at the same time.) Download the HP Smart app and add the printer for even more options. Printer quality is excellent. I was able to a school note and a spreadsheet for work pretty quickly! Just pull the paper adjuster and resize to 8x11 or 4x6 photo paper. Overall, I love this printer and I would definitely buy again. I would definitely recommend to students or anyone that uses a printer frequently and this would even be nice at a family function to take a photo home! I love this option because not only does it print out photos but you can also print out documents as well.

The HP TangoX Printer is a welcome offering for those looking for a small form-factor with quality output. It comes with a mat that doubles as a sort-of protective carrier. Also, the notifications that come via colored lights are attractive and have a ‘modern’ feel. Initial setup couldn’t have been easier using the HPSmart app (all platforms). I was up and printing in less than 5 minutes. However, when I moved it to my office and needed to connect it to the WiFi there, I encountered a process that was not intuitive. Expecting to use the app to reset the wifi for the unit, I discovered that there is no feature for doing that via the HPSmart app. In order to reset the wifi, you have to hold a small button below the larger power button on the back of the printer. It is not easy to see or find. Essentially, you have to go through a process similar to the initial setup. Once I understood the process, it worked fine, but it feels very unintuitive for a printer that presents itself as being built for mobility. I believe this could be addressed in future software updates and hope that HP makes it possible to do this process thru the app. This is a handy printer and was put to good use immediately. I only gave it 4 stars because of the issue (mentioned above) relating to changing the wifi setting.

I honestly haven’t had an inject in a long time. I went laser back in the mid-2000’s and haven’t looked back. The HP Tango X was an interesting product for several reasons: It was compact, blended in with decor, and offered the ability to print photos on photo paper. With kids around, we’ve been enjoying swapping out photos more now, and not having to run to Walgreens or CVS to pick up photos seemed like a plus. First of all, let me tell you what this printer isn’t. It isn’t full of features, screens, and buttons. In fact, there is hardly any buttons on it. The only thing you’ll find is a ‘info’ button that is a multi-function button (although on the back you’ll find a power and wireless button). There isn’t even a USB port, just Wi-Fi (dual band even!). This printer has traded a tiny LCD screen for an array of LEDs. These essentially put on a light show while printing, and are ostensibly part of the voice-activated computing movement which tends towards LEDs blinking to send messages to your eyeballs avoiding letters. In fact the HP Tango X is marketed as being voice activated, which is a bit of a misnomer IMHO as there is no microphone or native voice activation. What that means, being translated from the marketing speak, is that it has integration w/ Alexa and Google Home through - of all things SMTP (I.e. email). Yep, you setup the integration by printing an info page which the print uses to share it’s email address, which you input into the app by hand. Yes, you heard that right: Alexa integration via hard copy of an email address. Who says HP’s printer division is stuck in the past? Ok, fun aside, what is this printer? It is a minimalist, focused, quiet, modern looking printer. Let’s talk about looks. It’s a compact, printer that comes w/ a fabric case. Yep it can double as a knick-knack shelf when not in use. This is a nod to the fact that it’s an occasional use device. Just like elliptical machines should come with extra racks for hanging clothing off of, the Tango X allows you to stack stuff on it safely. The case allows it to blend into a living room environment and is part of HPs new design language that I was first exposed to when reviewing the HP Wave computer. It’s nice and allows you to forget about the technology when not using it. Setup was relatively easy, you plug it in, put the cartridges in, do a little dance in the app, and ‘wala a calibration page followed by a info page print. Build quality is nice for being so light and the lights and speaker do a good job of providing feedback and feel very ‘Alexa-ish’ if that’s a thing. There is a definite focus on non-textual/screen feedback on the device, and it’s a breath of fresh air. Printers have gotten overly complicated in many ways, and it’s good to see the HP Tango X take it in a different direction for the home user. Once setup, I had no problems using Alexa to do things like print my shopping list, or print coloring pages for the kiddos. These are real, helpful, and insightful features. How much of this is HP and how much is the ecosystem for Alexa is the question that I haven’t answered. In either case, I’m pleased with the idea/concept. There is a significant delay between the request and print (about 30 seconds) - I’m not sure how much of that is Alexa, SMTP (if that truly is used), or just the printer warming up. All I know is, it annoys my wife (as she’s said, she’s almost moved on completely by the time the printer prints what she requested). Of course you’ll find AirPrint and Cloud Print capabilities here as well. As far as printing goes: the quality is quite good if not great, the speed is adequate, and the ink is well, ink. It bleeds if exposed to fluids, which are plentiful w/ toddlers. I did find text to be extremely sharp, and high quality. I was initially worried when I saw the calibration sheet, but it must have been printed using the draft quality, as the standard quality is very nice. Photos are good, if not great, but still better than what you’ll get from a color laser. They do have a tendency to be a bit tacky, but such is the world of inkjet. I never found the speed overly problematic, it isn’t as fast as some printers, but if anything I’d say the trade-off is related to quietness of operation. This printer is darn near dead silent. That took me by surprise, as the last inkjet I had was loud, did a 2 minute dance before printing, and printed a sloppy mess. What you get in the Tango X is decades of refinement of the inkjet ‘way’. The engineering shows. Another place where the engineering shows is the ink cartridges. Not only are they check for authenticity, but they have about 5 drops of ink in them each. Of course I’m being hyperbolic here, but there is about 10-15 photos in here. After printing about 4 photos, 2 coloring sheets and maybe 4-5 black and white text sheets the black ink showed around 80% and the color 50% per color. Again, I’m not super surprised by this, but printers like these almost need subscription plans for ink… oh wait - guess what is hard marketed on the box, the printer, and the app? Ink subscriptions! Now I have a bit of a bias when it comes to subscription plans for consumables. Inkjets were always known for the high cost per page, and I’d guess the cost per page here is no different. The HP Tango X does offer the ability to print (from your phone only) 10 free photos per month (5x7 maximum). Other than that, you choose your ink plan based on how many pages per month starting around 50. While that is pitiful for an office workload, it might be perfectly fine for a home workload. You get charged overages, with an additional 10 pages costing $1. If you can budget your printing properly this is pretty good - especially considering that replacement cartridges are about $36. This means if you get the $3 a month plan you’d have to only go through 1 set of cartridges a year. So it actually makes sense to a degree as long as you can keep track of your usage. You can scale the printer plan all the way up to 300 pages/mo for $10. Just in case you see the feature, this is just a printer, not a scanner. You can ‘scan’ from your phone using the app and your phone’s camera. Still is isn’t as quick nor as foolproof as a flatbed or ADF. However for a space conscious occasional user, it probably is perfect. Which brings me to a pseudo analysis of what this printer is: A ‘post-printer’ printer. Ok, hang with me here, but what we essentially have here is a printer, that masquerades as knick-knack shelf (w/ the case flipped over). It’s competent and quiet, it offers features that it alone cannot deliver but instead assumes a smartphone to augment it. It removes almost all of the traditional printer selling features, and comes with a subscription plan for ink that starts in the tens of pages per month realm. This is a printer that actually does a decent job of blending into a room (think small apartment or flat) and thinks beyond the USB cable (haha WiFi only!). It recognizes that many people print very little, and when they do it’s from their phone on the run (boarding pass, coupon, photo they just took, homework, etc). It’s forward looking at how people will use voice computing to do things like print their shopping list, random coloring sheet etc. The reality is, it’s a printer for people who don’t want a printer (at least not in the traditional sense) but still need to print occasionally. Here it executes well - even if a bit pricey for such a mundane assignment. Now back to our original use case - occasional printing use of photos of kids. Here it does a pretty good job. My wife was hoping for something a bit smaller, but this printer does a good job at photos. We’re going to finish off the starter cartridges and see how the replacements last once we get them, but this is not a poor man’s game. You can get many more photos w/ better quality from a professional printer at your local drug store. I still espouse lasers for everything but photos, and have a 80lb laser in my home office to prove it. But there is no question that if the traditional home printer is to survive in a digital first world it must adapt, and the Tango X feels quite a bit like that future. Just be ready to subscribe.

Just needed a simple wireless printer for the 1 or 2 pages of paper I usually need per month. (Usually for return labels) This printer was easy to set up but only worked a few times before it stopped being able to spool paper. I gives a “paper jam” alert instead and every method of troubleshooting has failed or worked only if I hand feed the paper in and get lucky. Needless to say, I’ve paid a few dollars per page over the last few months while this printer continues to sit with its yellow light flashing.

I wanted to believe in this printer. After almost year years of trying to fix WiFi issues (all the time) the device not appearing on my phone and iPad and other failures I’m calling it quits. Putting a small screen would allow you to save on the volume of paper you have to print in order to diagnose problems. I loved is size and ability to blend in but in the end it’s a beta product at best.

Waste of time and money. Spent 3 hours trying to get this next-gen printer to work. They don't include paper. Set up is atrocious on both IOS and Android. Finally got the printer to be recognized by the app on IOS and it says it is out of paper, but isn't. "Just push the OK button on the printer once the paper is loaded. Did. Doesn't do anything. Just red X. Can't return to Best Buy because its been two weeks. HP and Best Buy. Avoid.

Great printer but if you have this delivered to your house don’t answer the email you get from Best Buy about entering a contest to win a prize. I did and within 5 minutes of completing it I got 2 phone calls and 6 spam emails from unrelated companies! Shame on you BB for putting your name on a supposed contest and then selling my information immediately to god knows who. I just started ordering from BB and this is the last time!

I was informed this was easy to use and operate. That the xl ink cartridges would print between 200 and 300 prints, 4x6 or 5x7's. It would not operate wirelessly, had to get an ethernet cord to operate it on location. Went through two sets of xl ink cartridges just printing (100) 5v7 prints.

This would be great if you didn’t have to use your phones camera to scan

Printer constantly disconnects from wi fi and cannot reconnect. In the past two months we've only been able to print two pages. The app and customer support are useless. The manual is poorly worded and convoluted. Obviously, we will need to get another printer. Will never ever buy another printer from HP.

Terrible! Does not connect with the network nor the computer. If you have apple products find something else. With few prints eats the black in.

Attempted setup; however could not get the printer to print.

Could not hook this up to a new MacBook Pro. in working with the Geek Team, they wanted more money to get the printer to work wit no guarantees that if for some chance the printer had to be re-installed, that it would work without another payment! Returned the printer!

Disappointed with product and would NEVER buy again. Box misrepresents what the printer can do. It has to be set up all the time. It gives false messages. It is a waste of money. DO NOT BUY THIS HORRIBLE PRODUCT. It is truly AWFUL. BestBuy was of no help.

Not worth the headache. Hard to connect to your phone then when you do finally connect it with your phone it even harder to do it again wasn't ever able to connect again

Terrible quality printouts; Pain in the neck to use; Would give it zero stars if not for the attractive cover. Plan on donating it after the Shelter in Place is lifted.