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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 387 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-387 of 387 reviews
  • Rated 1 out of 5 stars

    Missing Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it and it says it is missing on the way to me! I still do not receive it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order on December 8 still no progress. Can you tell me what is going on? Or cancel it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Imbalanced Components + Too Many Locked Features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - Mid range CPU and GPU at a fair price - 144Hz Display - Slick design Cons: - Very small SSD (I had to upgrade it). - 16 GB RAM sometimes too small (I had to upgrade it) AND experienced faulty modules early on (had to exchange). - Poor cooling system, fans are locked and only function automatically. Some games, specifically using UE5, will crash if not cooled externally. - Weak chassis, USB port shattered after one trip in a backpack. - Limited upgradeability. Only one SSD slot for storage, with a cap of 64GB RAM. - Locked BIOS/UEFI settings. Cannot change RAM speeds, cannot overclock, cannot disable shared memory even when iGPU is disabled. - Some screws inside are stripped and too tight. Your mileage can vary. - Typical HP bloatware. Conclusion: If you are not looking to upgrade your future laptop in the future and don't take it around a ton of places, it's a fair fit. For tech-savvy individuals, there are better options.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are smooth and fluid. Upgraded to 2TB SSD and 64 GB ram and it runs flawless. Only flaw is Battery life is short when running high setting games, but great if you are not running games on battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal in the history of bestbuy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy it and it is super cool for price i can define it as a goat laptop under 900 dollars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t make it to buy this one during prime days. Looks like amazing deal for me, perfect suit. I hope it will drop its price again, next time I’ll definetily buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cheap for RTX4070

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    please, I am considering buying it because I am very poor and this product is very suitable for my needs.I just play on the computer gmaes

    I would recommend this to a friend
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