Customer Ratings & Reviews

So far so good. I dont like how it only used the 4070 when playing games.

I only had this for a year and the motherboard decided to die and I did absolutely nothing to it. It was a nice laptop but this is frankly unacceptable

this PC, is or looked like a great deal however I feel as if I overspent and should have purchased a more cost effective pc for my needs.

I recently purchased this gaming laptop from Best Buy, and my experience has been nothing short of frustrating. The first unit I received had a non-functional camera right out of the box. I tried all the troubleshooting steps suggested by the representatives, including a hard reset, factory reset, BIOS update, and even a cloud recovery system provided by HP, but nothing worked. I ended up returning the laptop and got a replacement. The replacement worked fine for the first 2-3 days, but then it started having issues with a black screen. When I connected it to an external monitor, I could see the display, but it was extremely slow and laggy. The mouse would not work properly, making it nearly impossible to use. I tried all the troubleshooting steps again but the problem persisted. I’m extremely disappointed with this product and will be returning it soon. It’s disheartening to see such poor quality and reliability from HP, especially considering the effort and time I’ve invested in trying to resolve these issues. This experience has been a huge letdown, and I absolutely do not recommend this laptop.

Got this thing expecting great value for the price. It was on sale for 899. Turned it on and the first game I played I noticed i was getting roughly 60fps at 1080p. So i looked at gpu utilization and it was stuck at around 40%. I check out the power settings. Locked to balanced power saving. Tried about 40 differnet options could not get this thing to to go above 70% gpu utilization. Decided to try out a different laptop with a 4070 as a sanity check. It was getting 100fps at 4k where this thing was strugling to brake that at 1080p.

I will update this review as i get more info about the actual issue but after a hour of online texh support from geek squad i eas told that there is no wifi drivers for the version of windows that i have right out of the box. Very confusing because the Bluetooth works fine but absolutely no WiFi and after troubleshooting they couldnt find drivers for the version of wifi card in the laptop at the HP software support site dose not have drivers for windows 11 version 24H2 that comes pre installed on my laptop i will update tlin a few days after i take it to the store and exchange it but first impressions are pretty bad that there is no support for wifi on a brand new PC

i bought it, but i couldn’t play any games, it crashed every single time

PLS BE AWARE OF THIS SCAM THERE USING OLD PROSESSORS IN THIS AND LYING ABOUT IT PLS EVERYONE GO SCAN THEM URSELF IM SO UPSET IT HAS A 6490 GARBAGE Pls don't buy will be reporting to fraud

I bought it and it says it is missing on the way to me! I still do not receive it!

I order on December 8 still no progress. Can you tell me what is going on? Or cancel it.

Pros: - Mid range CPU and GPU at a fair price - 144Hz Display - Slick design Cons: - Very small SSD (I had to upgrade it). - 16 GB RAM sometimes too small (I had to upgrade it) AND experienced faulty modules early on (had to exchange). - Poor cooling system, fans are locked and only function automatically. Some games, specifically using UE5, will crash if not cooled externally. - Weak chassis, USB port shattered after one trip in a backpack. - Limited upgradeability. Only one SSD slot for storage, with a cap of 64GB RAM. - Locked BIOS/UEFI settings. Cannot change RAM speeds, cannot overclock, cannot disable shared memory even when iGPU is disabled. - Some screws inside are stripped and too tight. Your mileage can vary. - Typical HP bloatware. Conclusion: If you are not looking to upgrade your future laptop in the future and don't take it around a ton of places, it's a fair fit. For tech-savvy individuals, there are better options.

Graphics are smooth and fluid. Upgraded to 2TB SSD and 64 GB ram and it runs flawless. Only flaw is Battery life is short when running high setting games, but great if you are not running games on battery.

I buy it and it is super cool for price i can define it as a goat laptop under 900 dollars

I couldn’t make it to buy this one during prime days. Looks like amazing deal for me, perfect suit. I hope it will drop its price again, next time I’ll definetily buy it.

please, I am considering buying it because I am very poor and this product is very suitable for my needs.I just play on the computer gmaes