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Customer Ratings & Reviews

Model:
HT-S3900
SKU:
5977313
Your price for this item is $284.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 256 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality and ease of setup of the HT 5.1-Ch. 4K Home Theater System. Many also appreciate the system's price and 4K capabilities. However, some customers have noted that the subwoofer could be improved and that the volume could be higher in certain situations. A few users also reported issues with the receiver's longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 256 reviews
  • Rated 4 out of 5 stars

    does what I needed it to do, surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and connections, the sound is alright, it does what I bought it for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surround sound is very good quality, great sound and easy to hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great with new TV! The newer tv's have Great picture Quality But very poor sound. This feels like a movie theater experience !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had first bought a sound bar and wasn't happy with it at all so I went and exchanged it for this.. Good sound for the money... I did have a little trouble hooking up to my components as the instruction book wasn't compatible with my equipment..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE REPLACEMENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEEDED A SOUND SYSTEM TO REPLACE A BOSE 321 SYSTEM. WORKS WELL BUT MISS THE DVD / CD PLAYER

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good home theater system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son asked for this for his bday and he absolutely loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent affordable sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this over a sound bar and it doesn’t disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted simple with everything included! Easy to set up sounds great! And it came with everything needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Sounds great . Im no expert, but we are satisfied with this product. Especially for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice systwm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general nice system I'm using it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Onkyo is some of the best equipment around. Adding this system to my bedroom was a perfect fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for beginners

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with lots of bass. I would recommend to anyone starting out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having previously owned an Onkyo surround sound unit in the past, I decided to purchase the Onkyo - HT 5.1-Ch. 4K Home Theater System - Black. I took it home and wired everything. I think I watched about 6 movies in total when the receiver started acting up. The only speakers I was getting sound from was the center and right. I powered it down and on again and for a minute or so it worked fine. All the speakers and subwoofer worked for like a minute. And the same thing happened again. The speakers are rattling and subwoofer as well. This is not a reliable system I wouldn't recommend it to anyone!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit for a large spare room has not disappointed excellent surround sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system for price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year later it is still going strong. 4K pass through with HDR support.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok if you keep the volume down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound cuts at if its to high. So if the volume is around 45-50 it will cut out and i will have to push the power button 3 sec later it will come back on so if you like to jam with loud music dont buy thus one keeps cutting out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I expected a more enveloping sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected a more enveloping sound and with more power for the brand, it fulfills its function but it is not a thing of the other world, I think that for my next purchase I will invest more money to acquire a better sound

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. But not sure I would buy again. I’m having some issues with it 6 months after purchase. I’m not sure if it’s my hdmi cord or the receiver but it seems to black out every once in a while.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good performance but issues in connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a great difficulty in connecting the receiver with TV using HDMI cable. Still not connected. using optical cable for connection which is having average output. Best Buy team helped a bit but nor very useful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The unit is working great, I love the sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no trouble setting up the unit. The HDMI connections made it very easy.

    I would recommend this to a friend