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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 421 reviews

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90%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Honor 8's camera quality, battery life, and affordable price. The device's design and performance are also praised. However, some users have concerns about the phone's slippery build and software issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 421 reviews
  • Rated 3 out of 5 stars

    GPS issues - returned and bought Moto G5 Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reply on my phone for GPS during frequent business trips. Though the GPS was fine between Austin and Lubbock, it was frequently non functional during a trip in New Mexico. After my problems, I found online mine was not an isolated incident. So, though I loved the phone in every other was (beautiful build quality and display, terrific camera, instantaneous fingerprint reader), spotty GPS function was a deal breaker.

    No, I would not recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Dear customer,

      Thank you for your kindly feedback, we are always trying to improve our devices.

      We have not heard about this issue. But we want to remind you that we have a team of representatives that are willing to help. And as well that all of our devices have a 12 months warranty from the date of purchase.

      We hope that despite this mishap you will continue to be one of our valued customers.BG HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Great cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing cellphone, lightweight, very fast processor, great camera, fingerprint wonderful... Really good quality for a fair price.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Hello Maria,

      We are delighted to hear that you are enjoying your amazing Honor 8!

      Did you know that your Honor 8 includes a separate infrared module with built-in IR codes for popular products, allowing you to control devices even when you are without an Internet connection? The Honor 8 supports 232,740 products from 5810 brands!

      Thank you for choosing Honor! BG HuaweiCustomerCare

  • Rated 5 out of 5 stars

    IN EXCELSIS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cellphone. This is the first time I try Huawei brand and I am glad with it. Thinking next time I'll buy this brand again.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thanks you for the excellent review, Angel. We're pleased to hear that you are loving your Honor 8 and that we've made you a fan of the Huawei Brand. Your feedback is very much appreciated to us and we hope that you continue to have a great experience with your Honor 8. (DM) HuaweiCustomerCare

  • Rated 4 out of 5 stars

    Works....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is it messes with your messaging if you have an iPhone now. Obviously can't do iMessage. Besides that it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent for an unknown phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the features of this phone to be as good or better than any of the Samsung products that I have owned in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone for competitive price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice phone in a good price range. Having almost all functionalities with a decent battery and good size. Recommended.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      We love to hearing that customers are satisfied with their Honor 8 here at Huawei. The 3000 mAh battery does have a very sufficient life! (SP) HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome! That's exactly what I wanted and I like the design. I will recommend it to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good present for a good friend of the family or someone else in the family

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      The holidays are a time for giving and the Honor 8 would make an excellent addition to anyone's new year. Thanks for the recommendation! [sv] HuaweiCustomerCare

  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone could have been a little wider with better grips to help keep it in the hands but solid device great display

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      We loved your review here at Huawei! The Honor 8 definitely is great with it's dual lens 12 megapixel camera and it's 3000 mAh battery. We suggest that you purchase a case from a third party merchant to help increase the traction of the grip of the phone and to protect the device. We thank you for your review and for shopping Huawei! (SP) HuaweiCustomerCare

  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone for great price. I would definitely recommend this phone on a budget

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thanks! The Honor 8 packs a punch for such a low price. It's got a Kirin 950 processor, lighting fast fingerprint technology, and an incredible dual-lens camera that is bound to impress. We hope you continue to enjoy your Honor smartphone. [sv] HuaweiCustomerCare

  • Rated 5 out of 5 stars

    wonderful phone for students.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product wonderful customer service and the best place to buy new products.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thanks for the 5 stars, DJFANZOB! With great features like the dual 12MP cameras and the speedy fingerprint sensor, the Honor 8 is perfect for students. (DM) HuaweiCustomerCare

  • Rated 4 out of 5 stars

    Cheap but quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone i got it from Thanksgiving. $100 cheaper than usual. This phone is awesome, no delay on responding to apps.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      The Honor 8 has a rapid, smart file-processing system for a smooth user experience. Thanks to the latest fingerprint technology, you can unlock your Honor 8 in only 0.4 seconds. The auto-learning skills of the fingerprint sensor improve the recognition of your fingerprint over time. Enjoy your Huawei Honor smartphone. (NS) HuaweiCustomerCare

  • Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down one of the best devices I've ever used!

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Superb! Thank you for the fantastic feedback, jc02118. Our goal was to create a truly unique device with the honor 8. This phone is packed with features like the latest fingerprint technology, you can unlock your Honor 8 in only 0.4 seconds. The auto-learning skills of the fingerprint sensor improve the recognition of your fingerprint over time. Not to mention, the Honor 8 supports NFC as well. (DM) HuaweiCustomerCare

  • Rated 4 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, solid, but perhaps just a bit slower than some of the other Highline phones. Quad core vs octa-core shows up.

    No, I would not recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you for your feedback. We will forward your concerns to our development team as we are always looking for ways to improve our products. (SP) HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and looks good. The device does attract smudges but that's expected from a glass sandwiched phone.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Dear Customer,

      We are so happy to hear that you are having such a wonderful experience with your Honor 8.

      That is true, your Honor 8 looks amazing with its 2.5D glass that combines exclusive design and high-end craftsmanship.

      Its latest fingerprint technology allows you to unlock your device in just 0.4 seconds and with its auto-learning skills the recognition of your fingerprint will improve over time.

      Keep enjoying your fabulous Honor 8. NF HuaweiCustomerCare

  • Rated 4 out of 5 stars

    Overall solid phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great about the phone except the auto adjust for screen brightness is sometimes slow to respond.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you for your review! We suggest that you try a factory reset to resolve your issue regarding the lag on the auto adjust on the screen brightness. You perform this by holding down the power button and the volume button simultaneously until the phone reboots. Please be advised that this will erase all of your data. If your problem still persists, please contact our Honor support at 1-844-524-6667. (SP) HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Great Smart Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart phone is as superb as the top brand name phones, for half the cost. I definitely recommend it.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Splendid! Thanks for the 5 stars, Beginner. We believe you shouldn't be overcharged for great features. With the fast Kirin 950 CPU, 4GB's or RAM and a dual 12MP camera, you really can't go wrong with the Honor 8. Thanks again for the review!. (DM) HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Better than the iPhone 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing price for what this phone can do! It's better than my iPhone 6, and it costs 1/3 the price!!!!

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Hello Lord Vincent,

      It is awesome that you are enjoying your Honor 8 and thanks for the feedback!

      Please remember that if you have any question or require additional information, you can get in touch with us through our official channels

      http://consumer.huawei.com/us/index.htm

      Hotline Support

      888.5HUAWEI / 888.548.2934

      E mail
      [email protected]

      Facebook/Huaweimobile(us)
      Twitter/Huaweideviceusa

      Have a nice day!

      P.T. HuaweiCustomerCare

  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not as good as Honor 5X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Honor 8 and an Honor 5X for my parents. I returned Honor 8 after two days to get a second 5X. Honor 5X's battery life is significantly longer than Honor 8's although there is not much difference in terms of their performances. My parents are super happy with their Honor 5Xs.

    No, I would not recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Hello Dear Destroyer

      We are so glad to know that your parents are enjoying our Honor 5x.
      You are totally right, both devices are similar in their performances!

      We hope your parents keep enjoying our device and please share with us your favorite features through our official channels:
      → Official page: https://club-us.hihonor.com/index
      → Email: [email protected]
      → Chat: http://www.hihonor.com/us/support/index.html
      → Hotline support 1-844-524-6667

      Also we invite you to follow us on our social networks:
      Facebook.com/usaHonor
      Twitter.com/Honor_usa

      Have a really nice weekend!
      NF HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone is a great phone much better than apple and Samsung I really recommend this phone

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Happy to hear you love your Huawei Honor 8 Smartphone! Thanks to the latest fingerprint technology, you can unlock your Honor 8 in only 0.4 seconds. The auto-learning skills of the fingerprint sensor improve the recognition of your fingerprint over time. Enjoy your new device! (NS) HuaweiCustomerCare