Customer Ratings & Reviews
- Model:
- MHA-L29
- SKU:
- 5709704
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the Mate 9's long battery life, with some reporting up to two weeks of usage on a single charge. The camera is another highlight, with users praising its excellent quality. The phone's performance and price are also well-received, with many customers finding it to be a great value for the money. While some users find the phone to be a bit large and heavy, these concerns are outweighed by the positive feedback in other areas.
This summary was generated by AI based on customer reviews.
HW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got this phone as a gift for my cousin and did not performed as expected, according to his feedback
No, I would not recommend this to a friendBrand response from Huawei Customer Care
Posted .Dear Customer,
It is too bad to hear that your cousin is not pleased with the performance of his Huawei Mate 9. We would like to know which features did not meet his expectations. We are constantly looking for ways to improve the quality of our products and the user's experience.
The Huawei Mate 9 is a device to keep you ahead.
Equipped with the Kirin 960 processor, the Mate 9 is the Android phone with blistering performance to run apps, videos and HD games seamlessly.
We remain at your service and thank you for contacting Huawei.
BG
- Pros mentioned:Camera
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best phone I have ever had. It takes better pictures than I have ever seen
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Hello Carlos,
We are so proud to hear that you think that the Mate 9 is the best phone!
Please don't hesitate to contact us through our official channels: -->Hotline Support: 888.548.2934 -->Chat: http://consumer.huawei.com/us/contact-us/index.htm We also invite you to follow us on our social networks: Facebook/Huaweimobile(us) Twitter/Huaweideviceusa P.T.
- Pros mentioned:Price
Great phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exellent quality phone ,for half price of others.Would recomend it to any one.
I would recommend this to a friend Outstanding phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Nexus 6p with the early shutdown issue. I needed a phone quickly, and found this one on sale. I had read about it previously and it looked to be a good phone. All the reviews looked good. I picked it up and have been extremely happy ever since. The display is fantastic, pictures are great, and it runs super smooth. I would highly recommend this phone to anyone wanting a larger screen!
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Dear Customer, thank you for the preference on Huawei devices, and we know that your Mate 9 will offer you the best performance possible, we always improve our devices with the highest quality in smartphones, like its second-generation Leica Dual Camera renders images in unprecedented detail for images that take you from mere photography to artistry. Thank you for supporting Huawei. P.T.
Great Device.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the phone very much. Its an amazing device that runs smoothly. It got me to switch from my iPhone 7 plus to android. Although I don't use it anymore because I was able to get Samsung Galaxy S8 Plus its my backup phone in case anything wee to happen to my current phone and I wouldn't even try to get another phone if I can use the Mate 9. I love the screen and I love the phone.
I would recommend this to a friend- Pros mentioned:Battery life
excellent phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after 3 months of use, satisfied for the smooth use, long battery life.
I would recommend this to a friend Great phone for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never owned a Huawei branded phone, coming from a samsung phone but after breaking the s7 edge because of the screen design. Had to get a new phone. This device packs alot for the price. Heard alot of good reviews about the phone. So far like it better then my previous phones specially the feature of the fingerprint unlock on the back. Only issue i had sometimes calls get dropped.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .That's great! There are so many amazing features on the Mate 9; it's SuperFast charging, lightning-quick response times, and beautiful 20MP dual-lens camera. Another cool feature is a 4-Mic noise cancellation feature so you can rest assured your calls will be crisp and clean during everyday use. As far as the dropped, we advise you to check with carrier for coverage in your area.(CB)
- Pros mentioned:Price
Great smartphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this phone has been superb! Great price..value for money.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Hello Yate,
Thank you for the five star rate, it is appreciated!
Please remember that if you have any question or require additional information, you can get in touch with us through our official channels
http://consumer.huawei.com/us/index.htm
Hotline Support
888.5HUAWEI / 888.548.2934
E mail
[email protected]
We also invite you to follow us on our official networks:
Facebook/Huaweimobile(us)
Twitter/Huaweideviceusa
P.T.
excellent, clone feature simplifies changeover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent phone. Full feature. Huawei has a clone app you add to your old phone to transfer everything over. This makes thing very simple. But you will still need to log into all your accounts and apps so have sign in name and passwords ready. I bought the phone to use in my Google daydream i received for Christmas. But I needed the upscale pro version to use in it. So i docked one star because this information does not stand out in phone description so stuck with this.
I would recommend this to a friend- Pros mentioned:Camera
Great phone super fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is super fast compared to my Nexus 6p. The screen is only 1080p however but still looks great the camera is fantastic too
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Well we are happy to hear that you found the device that satifies your needs. Your feedback is essential to us so that we can continue imrpoving and providing the best quality on our devices because our customers deserve the best quality. Thank you so much for your preference. I hope you have a great day.
- Pros mentioned:Price
Great Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for the price. Operates just like a more expensive phone.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Dear customer,
It is wonderful to hear that you are enjoying your amazing Huawei Mate 9!
The Huawei Mate 9 offers a truly revolutionary battery life. With its large 4000mAh battery and smart power-saving technology, you can enjoy two days of usage. State-of-the-art Huawei SuperCharge technology safely charges the device for a full day’s power in 20 minutes!
Thank you for choosing Huawei! BG
- Pros mentioned:Battery life
Excelent smartphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 perfomance, long lasting battery ando for a a great price.
I would recommend this to a friend PHONE WORTH THE PRICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OVER ALL IS A REALLY NICE PHONE, FEELS PREMIUM, NICE AND WEIGHT TO THE PHONE. JUST NEED TO GET USE TO THE ON SCREEN KEYS, COMING FROM NOTE SERIES. THE FINGER SENSOR IS DIFFERENT, EASY TO GET USED TO.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .We are happy to hear that you consider the Mate 9 a really nice phone. We see you are getting acclimated to the fingerprint senor and the on screen keys. While you are doing this you should check out the Mate 9's 20 megapixel dual lens camera. Thanks for your review and for shopping Huawei! (SP)
- Pros mentioned:Battery life
Amazing camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great phonenfor mobile photography. Battery lasts 2 full days.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Dear Customer,
Thank you for your precise review on your Mate 9.
We agree with you, with a 4000mAh battery and smart power-saving technology, you can enjoy your phone till 2 days of usage; letting you do more, for longer.
Its amazing Leica Dual Camera renders images in unprecedented detail. The RGB sensor captures vivid colours, while the monochrome sensor picks out the finer details.
We hope you keep enjoying your wonderful Mate 9. NF
- Cons mentioned:Size
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.too big . .....................................................................................................!
No, I would not recommend this to a friendBrand response from Huawei Customer Care
Posted .Dear Customer,
Thank you for your amazing review! We are so glad to hear that you are loving the size of your device!
Thank you for choosing Huawei. NF
- Pros mentioned:Camera
Fast, 64G, easy to use phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera , great memory and fast reaction and big screen
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Hello John,
Thank you for your wonderful review.
As you mention, your Mate 9 has an amazing Leica dual camera that allows you to take professional-quality shots in a number of different scenarios.
With its Kirin 960 processor and its new cutting-edge Machine Learning algorithm say goodbye to lagging performance.
Keep enjoying your Mate 9 and thank you for choosing Huawei. NF
- Pros mentioned:Camera
BEST CAMERA EVER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best camera phone ever made me get rid of my Iphone 7 plus.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Hello Jaxs,
It is great to hear that you are enjoying your brand new Huawei Mate 9!
The Huawei Mate 9 offers a truly revolutionary battery life. With its large 4000mAh battery and smart power-saving technology, you can enjoy two days’ usage. State-of-the-art HUAWEI SuperCharge technology safely charges the device for a full day’s power* in 20 minutes.
As well your device is protected by a VIP warranty! Which covers the screen for the first 3 months of use!
Welcome to the great family of Huawei! BG
- Pros mentioned:Dual sim
Great Phone. very fast processor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very fast dual SIM phone. Slick desing and very powerful.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Hello BYDEO, We are proud to hear that you think that the Mate 9 is very fast! Please share with us some of your favorite shots and features. Here are all our official channels where you can contact us: -->Website: http://consumer.huawei.com/us/index.htm -->Hotline: Support 888.5HUAWEI / 888.548.2934 -->E mail: [email protected] And don't forget to follow us on our social networks: Facebook/Huaweimobile(us) Twitter/Huaweideviceusa P.T.
- Pros mentioned:Battery life
Awesome camera and dual sim!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Octacore, no lag, great battery last all day un normal use
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Hello Lemus,
We are really happy to hear that you are enjoying your awesome Mate 9! It is one of our best devices.
With the Kirin 960 your device will run as fast as a car of the F1!
Also did you know about the HUAWEI fast charging technology that the device has? It is just amazing!
You must know that your device is protected by the VIP warranty which covers the screen for first 3 months of use!
Welcome to the Huawei Family! BG
Pretty Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never heard of brand before buying it. Didn't want to buy a Chinese phone, but then again they're all made there anyway. Took a chance and so far so good. Haven't had it long so only gave it 4 out of 5 stars. Does everything I wanted it to do. Had to get used to doing things differently from my Samsung, but, hey! Same story if I got an IPhone. Not sure if I can recommend this phone to anyone yet, only time will tell if it's as reliable as my Samsung was.
No, I would not recommend this to a friendBrand response from Huawei Customer Care
Posted .Hello Mary,
It is great to hear that you gave us a chance, we are sure that you will notice that your brand new Mate 9 will not disappoint you at all.
All of our brand new devices satisfy the highest standards of quality! You will have a lot of fun with your Mate 9 for several years!
By the way Did you know that your device is protected by a VIP warranty? Which covers the screen for the first 3 months!
Welcome to the great family of Huawei! BG