Customer Ratings & Reviews
- Model:
- MHA-L29
- SKU:
- 5709713
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the Mate 9's long battery life, with some reporting up to two weeks of usage on a single charge. The camera is another highlight, with users praising its excellent quality. The phone's performance and price are also well-received, with many customers finding it to be a great value for the money. While some users find the phone to be a bit large and heavy, these concerns are outweighed by the positive feedback in other areas.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera, Price
Overall great phone very responsive.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dual Leica camera and fast response keyboard. Great camera for the price compare to Samsung s7 but better
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Excellent! We're happy to hear that you a loving your new Mate 9. That great responsiveness comes from the new Kirin 960 processor and our intelligent Machine Learning algorithm. And you are going to love the bokeh produced by the second-generation Leica Dual Camera. Thank you for the great review, Chong. (DM)
- Pros mentioned:Camera
Best value for large screen phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone has performance of an $800 phone. It’s an easy buy and will make anyone happy. If there is one con it is that the screen is LCD and not amoled. That is a perfectly fine trade off for such a great camera.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Hello Derek,
It is great to hear that you are enjoying your spectacular Huawei Mate 9!
The Huawei Mate 9 supports 4K video recording with optical image stabilization. It also uses the H.265 video compression standard, allowing for video file size compression of up to 50%.
Thank you for contacting Huawei. BG
- Pros mentioned:Price
Great budget phone for $399!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using this phone for the last 3 weeks. I am happy with its performance and screen size. But I do not like some of the Huwaei's features that is part of its EMUI. For example I could not do PIP and the screen rotation does not work properly. But for the price I paid, this is a great phone. I do not want to pay big bucks for Samsung Notes or iPhones, so I decided to get this phone which is a good bang for the bucks :)
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Dear Customer,
We are glad to hear that you are enjoying the incredible Mate 9.
The Huawei Mate 9 supports numerous frequency bands, including five 2G bands, 10 3G bands and 20 4G bands. With support for 1334 carriers in 217 countries and regions, you can stay connected when you are away from home.
We will take your comments to the appropriate department to improve our devices in the near future.
Thank you for choosing Huawei!
IS.
- Pros mentioned:Price
Love this phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the duel cameras. Lots of cool features. Easy to find apps and personalizing it to suit your lifestyle is a breeze. Cheaper than the competition and better.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Hello Rick! Thank you for the review about your experience with the Mate 9 and its second-generation Leica Dual Camera renders images in unprecedented detail for images that take you from mere photography to artistry. Have a nice day! P.T.
Great phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion it's a great phone and I'm not sure what to say about it in all honesty. Except that I love this phone
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Dear customer,
We are so glad to know that you are enjoying your spectacular Huawei Mate 9!
The Mate 9 offers exceptional sharpness. Its second-generation Leica Dual Camera renders images in unprecedented detail for images that take you from mere photography to artistry.
Thank you for your preference for the Huawei products. BG
- Pros mentioned:Camera, Fast
Excelent just what I need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent imagen so clear , fast charging battery !
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Thank you for the excellent feedback, Blanca. You get those excellent images thanks to the second-generation Leica Dual Camera. It renders images in unprecedented detail to take you from plain photography to artistry. (DM)
- Pros mentioned:Battery life
best Android phone if the year
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st time using Huawei phones, saw this phone being released from Android phone forums where it is equipped with Leica lenses and my previous phone was recalled since it was banned for exploding. this phone is like a hidden gem, the phone was superb, battery is much better.
I would recommend this to a friend Great battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great phone. Does everything well. Only negative thing I can say is the lack of case options
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Dear Customer,
It is great to hear that you are satisfied with your amazing Huawei Mate 9!
With your Huawei Mate 9 almost all of your favourite menu options can be accessed in just three steps. EMUI 5.0 sorts your messages, alerts, photos and videos, while handy shortcuts help you enable Wi-Fi, find apps and block notifications faster. Through tireless research and testing, we identified many scenarios in which it was easy for users to accidentally press the wrong thing. But with our slick new interface, these little glitches are a thing of the past.
Thank you for your preference for the Huawei products.
BG
- Pros mentioned:Battery life
Good phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the battery and fast processing, reception is not that good (both internet and calling) screen is nice with some cool features , recommending the product. super charger concept is awesome Long way to go Huawei 2 days with each day 1-1.3 hour video chat, 4 hours WA chat, along with 45 mins to 1 hr music listening
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Dear customer,
We are delighted to hear that you are enjoying your spectacular Huawei Mate 9!
The Huawei Mate 9 offers exceptional sharpness. Its second-generation Leica Dual Camera renders images in unprecedented detail for images that take you from mere photography to artistry.
Thank you for contacting Huawei. BG
- Pros mentioned:Fast, Price
The battery is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cell phone is good for the price very fast the only bad is Android update needed
I would recommend this to a friend Great Smartphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't see much difference between this Smartphone and the $900 ones...has all the bells and whistles.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Hello Rich,
We are thrilled to hear that you are satisfied with your Mate 9.
The Huawei Mate 9 offers a truly revolutionary battery life. With its large 4000mAh battery and smart power-saving technology, you can enjoy two days’ usage. State-of-the-art Huawei SuperCharge technology safely charges the device for a full day’s power in 20 minutes. Smarter, cooler and safer. With 4.5V low-voltage input plus 5A charging current, Huawei SuperCharge is among the world’s fastest rapid charging systems.
Thank you for your preference on the Huawei products.
IS.
- Pros mentioned:Battery life
Perfect Android for 2017
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Mate 9 performs without delay and on par with the latest advances in mobile technology. Even though it doesn't host a retina display, my wife, an artist and the primary user of the phone loves the screen's visual quality. The battery on this device will outlast any modern phone on the market.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Thank you for the feedback, Simplytechnical. We're pleased to hear how much you're wife is enjoying the Mate 9 as well as the 5.9" FHD display. This device is perfect companion for an artist, especially with it's second-generation Leica Dual Camera and ability to record 4K video. (DM)
Great device with some
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good deice, but I'm not getting good battery life. Also there seems to be no way to fix the notification delay
I would recommend this to a friendAll is good except ....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All is well except the Mate 9 I have won't connect to a couple of devices that it is paired to. My other phone has no problem connecting to the same things. The Mate 9 will connect to my bluetooth ear buds and another bluetooth device ok but not the car or this odbII car scan tool code reader which my other phone also has no problem connecting to. I have done all the trouble shooting on the planet and still the same connection issue. And Huawei support was useless.
No, I would not recommend this to a friendBrand response from Huawei Customer Care
Posted .Dear customer,
We are truly concerned with the situation that you have been experiencing with your Huawei Mate 9.
Here in Huawei we strive for the excellence and to provide the best user experience to our valued customers. At the moment we were not able to find your ticket information, we kindly ask you to send us an email to [email protected], with a brief explanation of your case and your ticket number, we will double check the information on your ticket and we will offer you the best possible solution.
We are looking forward for your response. BG
Nice phone..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the Huawei Mate 9 and I am with T-mobile and this is the best phone I have had so far.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Dear Dean,
We are glad to hear you are enjoying the powerful Mate 9.
The Huawei Mate 9 offers a truly revolutionary battery life. With its large 4000mAh battery and smart power-saving technology, you can enjoy two days’ usage. State-of-the-art Huawei SuperCharge technology safely charges the device for a full day’s power in 20 minutes.
Thank you for choosing Huawei.
IG.
- Pros mentioned:Fast
Great phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this phone a lot. Coming from a Nexus I was just hoping to find something that came close for not a lot of money. This phone has exceeded my expectations. I love the speed of it and the screen. I will definitely be buying another Huawei after this one
I would recommend this to a friend - Cons mentioned:Size
I definitely recommend this phone to others.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this phone for a week, but I am very happy with it so far. The screen displays pictures as crystal clear images. I also love the fingerprint lock screen pass. The only drawback might be its size. It is very big, but I knew that from reading prior reviews.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Dear Customer. We are proud that valued customers as you can make incredible reviews about their Huawei devices as your Mate 9. We always work and improve our devices to make it friendly and useful for our daily needs. Your Mate 9 has awesome features as the revolutionary battery life. With its large 4000mAh battery and smart power-saving technology, you can enjoy two days’ usage. State-of-the-art HUAWEI SuperCharge technology safely charges the device for a full day’s power in 20 minutes. Thank you for supporting Huawei. P.T.
Fast and reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's my second Huawei cellphone. Bigger screen with nice touchscreen, battery is huge!
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Dear Customer,
We are really glad to know that you are enjoying your amazing Mate 9.
The Huawei Mate 9’s ultra-thin industrial design features a simply elegant 2.5D glass screen. Did you know you Mate 9 has directional audio capture in video recording? Less noise – audio is only captured from the direction in which the lens is pointing.
Thank you for being part of the Huawei community!
IS.
Great phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It come with anything you need for your cellphone, phone case and screen protector
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Dear Vicna,
We are thrilled to know that you are enjoying the incredible Huawei Mate 9!
The Huawei Mate 9 comes with a wide range of exciting new features that are satisfyingly intuitive to use.
Almost all of your favourite menu options can be accessed in just three steps. EMUI 5.0 sorts your messages, alerts, photos and videos, while handy shortcuts help you enable Wi-Fi, find apps and block notifications faster. Through tireless research and testing, we identified many scenarios in which it was easy for users to accidentally press the wrong thing. But with our slick new interface, these little glitches are a thing of the past.
Thank you for being part of the Huawei Family, we remain at your service.
NG.
Leading Android Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Mate 9 is a top performing Android phone in all respects. Highly recommended!
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Dear Customer,
We are so glad to know that you are pleased with your amazing Mate 9.
The Huawei Mate 9 sports a second-generation Leica Dual Camera with a 12MP RGB sensor and 20MP monochrome sensor. The RGB sensor captures vivid colors, while the monochrome sensor picks out the finer details. A powerful camera algorithm ensures outstanding picture quality in Leica image style. The Huawei Mate 9 also comes with a wider range of strong shooting capabilities, enabling you to take professional-quality shots in a number of different scenarios.
Thank you for being part of the Huawei family.
IS.