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Customer reviews

Rating 4.5 out of 5 stars with 436 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are pleased with the battery life, design, display, speaker, watch faces, price, and notifications of the Smartwatch 42mm Stainless Steel. They find the battery life surprisingly solid, the design well-executed, and the display bright and clear. The built-in speaker for taking calls, the variety of watch faces, and the reasonable price are also appreciated. Customers are satisfied with how easy it is to read notifications on the watch.However, there are some concerns about the charging puck, compatibility with other devices, connectivity issues with iPhones, the version of Android Wear, and the weight of the watch. The charging puck is described as horrible, and customers have experienced compatibility issues when using two Android watches together. Connectivity issues with iPhones and the limitations of Android Wear 1.4 have also been mentioned. Additionally, some customers find the watch heavier than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-16 of 16 reviews
  • Cons mentioned:
    Charging

    Rated 5 out of 5 stars

    The best android smartwatch you can buy right now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title says, this is the best android wear smartwatch you can get right now. It has every feature you would want and need in a smartwatch and can adequately compete with the apple watch (minus the mobile payments). Along with all the features listed, it's also very durable. I don't know how many times I have banged this watch against something and it doesn't even maintain a scratch. The #1 complaint about this watch is the charger, and they are completely WRONG! It takes ONE, MAX TWO, TRIES to start it charging. I have yet to have a problem trying to charge this watch. Anyways, its just an all around great watch! Stylish and normal looking on the wrist as well!

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Fantastic! We're pleased to hear how much you are loving your Huawei Watch. It's great that you are so satisfied with the durability of the watch. That durability comes from the Scratch-resistant sapphire crystal and the the cold-forged 316L stainless steel casing. (DM) HuaweiCustomerCare

  • Pros mentioned:
    Battery life, Design
    Cons mentioned:
    Charging

    Rated 5 out of 5 stars

    Finally: Android Wear without compromise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved Android Wear since I first got my LG G Watch, but I didn't care for the style. I wanted something round, something less bulky -- something that looks like a watch! The original Moto 360 overpromised and underdelivered. Its successor fixed most of the flaws, but kept the unsightly flat tire^W^W "display shelf". I didn't care for the markings on the LG G Watch R bezel, and the Urbane was just too chunky -- not to mention, the 3 o'clock button would surely dig into my wrists. Finally, Huawei nailed the design. The watch looks like a traditional timepiece: watch first, smartwatch second. Everything about this watch is premium, and it looks great with all kinds of wardrobes. It's amazing how much the button adds to Android Wear, too! Especially how much easier Theatre Mode (a.k.a. Putting The Kids To Bed Mode) is to enter and exit. Battery life is surprisingly solid -- I've had it more than a month, and every night I go to bed with plenty to spare. One downside is the charger -- it's not detachable, so if any part of it goes, you're out a (ridiculous) $40 for a replacement. That said, I haven't had any problems with it yet. And, it works well: hold the watch above it, and it snaps right into place. The bottom line is that I had very high expectations -- I've been following this watch since it was announced in March -- and it has actually lived up to the hype. No buyer's remorse -- I'm extremely pleased with this purchase! Definitely worth the wait.

    I would recommend this to a friend
  • Pros mentioned:
    Speaker
    Cons mentioned:
    Charging

    Rated 5 out of 5 stars

    Noob to Android Wear and loving it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my watch. I finally upgraded from Samsung Gear 2 after realizing there wasn't going to be another smartwatch with the same capabilities. I was mainly looking for a watch with both a mic and speaker without paying for a LTE version. This was the only model available that fit that profile. So far I really like the watch. I haven't had any heavy usage since I am only taking 2 classes this summer, but I am most certain come fall semester it will hold up to what I need it to do. I am most looking forward to the Google Hangouts support directly on the watch which is critical for me since I don't get signals in any of the buildings. I have really enjoyed my watch so far, but I do have one HUGE gripe. The charging puck. It is horrible. I feel like the chances of it connecting fully on your first try are slim to none. The ability to charge is great, but at what cost? I feel like they could have done a better job with how you charge the device, and although it is an upgrade from the charging dock for a Gear 2, it's not comparable to others on the market now. All in all, I really like the watch and look forward to seeing other models Huawei may develop.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you for your detailed feedback, Texan21, we are glad to hear that you are enjoying your purchase! HuaweiCustomerCare

  • Pros mentioned:
    Design
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    pretty solid battery compared to moto 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it, beautiful round design and solid battery compared to moto 360 The only thing I don't like is the charging, I thought wireless charging should be standard for smart watch

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Great Smartwatch, bad charging design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second android smartwatch. Much better ambient display than the Moto360v2. Battery life was great, but the charging connection could use some work. You think you connected it correctly only to find out that it didn't charge the next morning. If your careful with the charger it makes a great smartwatch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design
    Cons mentioned:
    Charging

    Rated 5 out of 5 stars

    Love this watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what a smartwatch should look like! I really love the look of the stainless steel watch. The leather band feels great and does not irritate my skin. I have gotten many compliments on this watch. I have it paired with an Android phone and it works perfectly. I am averaging 1.5 days of use with the battery that it has. I was previously against watches that had the pins to charge because they did not connect properly. With this watch I do not have that issue. I do wish that Huawei would have a a dock even with the pins that could act as a nightstand charger so I can see the time when I am sleeping.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you for your review on the Huawei smartwatch. We will forward your desires regarding the dock that could act as a nightstand charger to our development team as we are always looking for ways to improve our products. (SP) HuaweiCustomerCare

  • Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the watch, the different configurations, styles, and the number of things that it can do. i.e. stop watch, reminders, alarms. The only issue i have with it is setting the charger on the watch can be a pain. A few times have placed the charger on to find out it did not charge.Have to play with how it is sitting on the back of the watch to line the pins up so it will charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design
    Cons mentioned:
    Charging

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice watch. Tend to get 2-3 days per charge on battery. Looks awesome. Only downsides have been noted in other reviews - charging is sometime s a challenge and watch face is a little tough to see in direct sunlight. Neither bother me. Highly recommend.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Hello BrianInSoCal,

      We are so glad to hear that you are enjoying your Huawei Watch!

      Please remember that if you have any question or require additional information you can get in touch with us through our official channels:

      Web Site:

      http://consumer.huawei.com/us/index.htm

      Hotline Support:

      888.5HUAWEI / 888.548.2934

      E mail :

      [email protected]

      We invite you to follow us throgh our official Social Networks:

      Facebook/Huaweimobile(us)
      Twitter/Huaweideviceusa

      P.T. HuaweiCustomerCare

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Best Smartwatch for Android fans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing smartwatch for Android users. Build quality is great! Battery life is excellent, runs a full day and still has lot of juice left. Has speaker and mic if you want to answer phone calls while the phone is in your pocket. Speaker ain't that loud for a public place but is loud enough if you are driving in the car and can t get the phone out from your jeans. One tiny complaint is that charging dock does not connect right away to the watch..needs to lock in place properly for charging. Received a whole lot of compliments on the watch from people.. who mistake it for a regular watch with amazing watch faces or an apple watch.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you for the terrific feedback, Premal. We are pleased to hear that you are enjoying your watch so much. With a wide variety of pre-installed watch faces to choose from, along with the 18mm bands you can bring this watch for every occasion. We are also pleased to hear that you are so happy with the battery life. The 300 mAh battery can last up to two days with normal use. (DM) HuaweiCustomerCare

  • Pros mentioned:
    Design
    Cons mentioned:
    Charging

    Rated 5 out of 5 stars

    No flat tire!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I dislike about this watch is the way that you change it. It connects magnetically to the charger, but it can be finicky to align the connector. Otherwise it's a superior-designed watch and it doesn't have a flat tire. I bought the leather band version and replaced the bands worth a metal one.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    It is OK for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd type of smart watch I have owned. The battery life is not that great, and you really have to be very careful hooking up to the charger. It does not always connect easily. You also cannot talk to anyone that calls you though the watch. It does not have a microphone that I can tell. Samsung, and Apple have better watches for the feature. However, I bought this because I did not want a watch to be tied to a brand specific phone.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Hello cowboy, thank you for providing us with your feedback. With this watch, your battery should last 1 1/2 to 2 days with regular use. If you are having issues with your battery, please give our customer support a call as we would be happy to troubleshoot it with you. As well. the Huawei Watch does have a built in microphone. We recommend making sure that your watch has the most recent Android Wear update and is connected to an Android device, in order to utilize that feature. For further assistance we would be happy to assist you at 888-548-2934. (DM) HuaweiCustomerCare

  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Looks better than works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying 3 different Samsung gear 3's, all were bad... This was recommended by geek squad. It stopped holding a charge and then wouldn't pair with Samsung 8+. It did look good.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Not a Rolex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get this Bluetooth watch. The excitement waned when I found it confused my car on Bluetooth, doesn't always connect to the charger, is cumbersome to use. Not thrilled...

    No, I would not recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      We're sorry your Huawei Watch didn't quite fit your needs. We appreciate you giving us a try! If you would like assistance with Bluetooth connectivity our customer support would be happy to assist. Call from a different device and with ready access to your car Bluetooth. 1 (888) 548-2934 (SV) HuaweiCustomerCare

  • Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Pretty nice watch!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Huawei! Systimicly the watch works very well. I have to charge everyday as I like to use faces with weather, step, calendar, stopwatch, etc... There are only two things I wish I could change, the charger and customer service. The watch sometimes does not line up on the pins of the charger and I don't get a charge. Seems I have to babysit it for a bit to make sure it activates. I would like to have the bluetooth charging so I can set it and forget it. As for the customer service, sent several e-mails with little or no response. Oh, I guess one other thing would be a nice silver & gold mix branded band.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you for your feedback. We will relay this information to our product development team as we are always looking for new ways to improving upon our existing products. If you require any additional assistance with the watch, please do not hesitate to contact our support team at 1-888-548-2934. We are here to help. (AI) HuaweiCustomerCare

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Charging

    Rated 5 out of 5 stars

    Upgraded from a Moto 360 Gen1 and I love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this watch and I love it. Responsive with great battery life. Only con is the charger which is not consistent, it takes a little bit of maneuvering to get it to start charging.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      It's great to hear how much you love your watch, passionsista. Thank you for the review as well as well as your feedback regarding the charger. (DM) HuaweiCustomerCare

  • Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Nice watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The leather band is comfortable and the watch looks very dress casual. I tested the step counter on a treadmill. It said I went .77 miles and the treadmill said .8 so that was more accurate than I thought it would be. It easily connects to WiFi so I can leave my phone at my desk and still get texts and emails. I wish it had wireless charging. You have to watch for the charging indicator to make sure you got it connected properly. Overall I like the watch. It helps me manage notifications throughout the day which is 95% of why I bought it.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      We are so glad to hear that you are happy with your purchase, bookmark71! Thank you for your detailed feedback. HuaweiCustomerCare