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Customer reviews

Rating 4.5 out of 5 stars with 436 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are pleased with the battery life, design, display, speaker, watch faces, price, and notifications of the Smartwatch 42mm Stainless Steel. They find the battery life surprisingly solid, the design well-executed, and the display bright and clear. The built-in speaker for taking calls, the variety of watch faces, and the reasonable price are also appreciated. Customers are satisfied with how easy it is to read notifications on the watch.However, there are some concerns about the charging puck, compatibility with other devices, connectivity issues with iPhones, the version of Android Wear, and the weight of the watch. The charging puck is described as horrible, and customers have experienced compatibility issues when using two Android watches together. Connectivity issues with iPhones and the limitations of Android Wear 1.4 have also been mentioned. Additionally, some customers find the watch heavier than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 436 reviews
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Wanted to love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this watch, However it would not stay connected. Once a week (atleast) I would have to RESET it. This was my 4th smartwatch, (1 moto 360, 1 Zenwatch 1st gen and one second gen. Loved them no issues but no go on the Hauwei.

    No, I would not recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Hello tpipher, we are sorry to hear about the issue you are having with your watch. We recommend to give our customer support a call. We would love to troubleshoot your watch, we can be reached at 888-548-2934. (DM) HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Beautifully convenient watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch runs off bluetooth from phone (which can stay in my pocket) and still keeps me updated on all calls, texts and notifications. It tracks your steps, monitor heartbeat and plays music. Battery life for me is two days. Screen is scratch-free after 1 month use. Looks great.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Staying updated on calls, texts, and notifications is so important and the Huawei watch makes it so easy. The sapphire crystal screen is super durable, so it stands up to daily use. Thank you so much for the wonderful review, Komatose, and thank you for shopping Huawei! HuaweiCustomerCare

  • Rated 3 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used for couple days and felt that this is not worth the price

    No, I would not recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Hi Teja,

      We are sorry you were not satisfied with our product. Could you please be more specific about why you feel this product did not meet your needs? Here at Huawei we value any and all customer feedback with the goal of providing the best customer experience possible. MD HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Finally decided on a smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found a lot of reviews calling this watch out over the other's. I was finding nagatives on top of some positives for other brands. This watch feels more like a real watch on the wrist. It has a ton of functions. I can't wait till the smart watch industry takes off.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      We concur! The Huawei Watch will definitely be a key component to the smartwatch industry taking off with it's beautiful aesthetics it has the ability to acquire health and fitness data (the watch automatically recognizes different activities, records fitness data, and detects your heart rate). Thank you for your purchase and your awesome review! (SP) HuaweiCustomerCare

  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband had the moto 360 but a piece broke off where the band goes. He bought it almost 2 year ago and purchased the protection plan so we took it to Best Buy and they couldn't fix it so they gave him his money back and he got this watch. He loves it!

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      It sounds like everything ended up working out well in the end. We're pleased to hear that he is loving his new watch. We're very proud of the Huawei watch and we believe he will be able to enjoy it for a long time to come. (DM) HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Awesome Smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch for my son as a Christmas present. He absolutely loves it. He has a Samsung Galaxy S6 phone, and the watch functions very well with that phone. He wears it all the time and loves the functionality and convenience it brings him.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Terrific! Thank you for the excellent feedback, Rickfromlongwood! The Huawei Watch makes for an excellent gift and we're pleased to hear your son is loving it. This watch was designed to work flawlessly with Android device, your review is very much appreciated. (DM) HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Beautiful Smart Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful smart watch with great customization options and intuitive design and interface. Perfect for those who want any number of types of classic watch styles while also having all the modern technology benefits. One of my favorite tech purchases.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you for the 5 stars, Univ. We think the watch is beautiful too! HuaweiCustomerCare

  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the watch thinking I can talk when receiving calls. Nope! It only notifies you. The battery life could be better as well. The watch looks good and isn't very bulky. That's the plus side

    No, I would not recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      We regret to learn that you've been experiencing problems with your Huawei watch. You should be able to talk when receiving calls and we suggest that you try going into settings > Bluetooth> select the info button next to the device paired, and turn on audio. If this does not work and you are still facing issues with talking while receiving calls we ask you please call our Huawei support at 1-888-548-2934 for further assistance. We are happy you like the smartwatches' build as well. As far as the battery life goes, the following tips can help improve battery life:
      A. Disable unnecessary app notifications
      Method 1: Go to the settings screen in the Android Wear app. Under Block app notifications, select those apps for which notifications should be disabled.
      Method 2: Swipe right on the screen when you receive a notification message and touch Block app to disable notifications for that app.
      B. Disable the Always-on screen feature
      We thank you for shopping Huawei and hope these steps can resolve your issues. (SP) HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Huawei - Smartwatch 42mm Stainless Steel - Silver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite smartwatches and I own a few different brands outside of android wear. It does everything really well and for its release age it was ahead of its time and is still better than most of the current watches on the market.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A decent watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a a very good watch . Very good build quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleases with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as a gift and have been enjoying it. Others have more detailed reviews but it is stylish, crisp, and has a variety of features. Good choice for an android wear device.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      The Huawei Watch makes a wonderful gift! It is a premium Android Wear device that sports an elegant cold-forged stainless steel housing, and a beautiful AMOLED capacitive touch screen, giving this device a clean and luxurious look & feel. Thanks for the 5 stars. [sv] HuaweiCustomerCare

  • Rated 4 out of 5 stars

    Almost prefect foot 2016 Android Wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after my last watch died. I've had it for about 6 weeks, and it's worked flawlessly. My only complaint, and it's a minor one, is that the bands are a little on the small side, which makes it difficult to find cool replacements.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you for your feedback, Evan. We are pleased to to hear that you overall are very happy with your Huawei Watch. As well we will also take note of your thoughts about the band sizes. We will pass this review along to product team as we are always looking for ways to improve. (DM) HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Classy smartwatch at reasonable cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Huawei - Smartwatch 42mm Stainless Steel - Silver Leather on sale at Best Buy. It is dressy and can be worn to any event. It has many great features and performs well. I am very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought me this watch and it's amazing I rarely pull my phone out anymore. If I need to replace my arm this watch would make the ultimate replacment. Then when the terminators come they won't mess with me .

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Lucky you! We agree the Huawei Watch makes a great gift. Don't' forget, the google play store contains thousands of apps that can help you reach your technological maximum whilst keeping your limbs intact. We have no doubt you will continue to love using your Huawei Watch! [sv] HuaweiCustomerCare

  • Rated 5 out of 5 stars

    amazing smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What makes the Huawei watch so amazing is that not only you have their daily fitness tracking but you also get Google Fit and you can sync you watch to Jawbone's UP app. Also you can use the watch on Android and Apple.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    IPhone conectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is nice for the money. Connectivity issues w iPhone however. Wouldn't stay connected. Can't get texts to well. It's an android based watch, I should have known.

    No, I would not recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Yes. The Huawei Smartwatch is compatible with the iPhone, but with limited capabilities. Before pairing, download the Android Wear app from the App Store. Use this app to set up a connection between your watch and an iPhone. After pairing, follow the onscreen instructions to log in to your Google account. Once logged in, follow the onscreen instructions to complete the related account settings.

      Note: Do not use Bluetooth in the phone settings to pair the phone with your watch. (NS) HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Amazing watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade my fitness tracker, so after reading reviews and comparing the Huawei to Apple, I opted for the Huawei as it works on both iOS and Android. A big plus. And it looks amazing. Great investment.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you for the 5 stars, NayNay. We're pleased to hear that you are loving your Watch. With the high-accuracy motion sensor, it keeps track of your activity and knows when you're walking, running or climbing. (DM) HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Great looking watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an incentive at work. This is a beautiful looking watch. I chose this because it works with Apple or Android. I'm not sure how well it works as it was given away but the guy who got it loves it.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      That's a great work incentive! Thanks for the feedback, Deadicated. (DM) HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Ahead of it's time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch almost 3 years ago and has all the features a lot of these new watches boast today. It's very classy and can be worn in any setting.Good build quality and functionality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Probably the best android wear for now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great watch. However I had two big issues - 1) Unlike moto 360 it does not fit that well on smaller wrists 2) Absence of ambient light quickly becomes a problem if you move indoors to outdoors often.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Hello Advait, thank you for the 4 star rating. The bands on the Huawei watch are completely replaceable, have you tried any new bands to see if that helps with the fit of the watch? As for the ambient light, we will relay that information to our team as we are always looking for new ways to improve upon our existing products. HuaweiCustomerCare