Customer Ratings & Reviews
- Model:
- 55020533
- |
- SKU:
- 4457500
Customer reviews
Rating 4.5 out of 5 stars with 436 reviews
(436 customer reviews)to a friend
Customers are saying
Customers are pleased with the battery life, design, display, speaker, watch faces, price, and notifications of the Smartwatch 42mm Stainless Steel. They find the battery life surprisingly solid, the design well-executed, and the display bright and clear. The built-in speaker for taking calls, the variety of watch faces, and the reasonable price are also appreciated. Customers are satisfied with how easy it is to read notifications on the watch.However, there are some concerns about the charging puck, compatibility with other devices, connectivity issues with iPhones, the version of Android Wear, and the weight of the watch. The charging puck is described as horrible, and customers have experienced compatibility issues when using two Android watches together. Connectivity issues with iPhones and the limitations of Android Wear 1.4 have also been mentioned. Additionally, some customers find the watch heavier than expected.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Well made, excellent display, good battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As smartwatches go, this is probably one of the better ones. I'm just not sure the technology is fully evolved yet. Limited functions. Built in mic & speaker allows for making/answering phone calls & texting, "OK Google" also great for searches.
No, I would not recommend this to a friendBrand response from Huawei Customer Care
Posted .Thank you for your feedback, davi. We will relay this information to our product development team as we are always on the lookout for new ways to improve upon our existing products.
- Cons mentioned:Charging
Rated 2 out of 5 stars
Not a Rolex
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to get this Bluetooth watch. The excitement waned when I found it confused my car on Bluetooth, doesn't always connect to the charger, is cumbersome to use. Not thrilled...
No, I would not recommend this to a friendBrand response from Huawei Customer Care
Posted .We're sorry your Huawei Watch didn't quite fit your needs. We appreciate you giving us a try! If you would like assistance with Bluetooth connectivity our customer support would be happy to assist. Call from a different device and with ready access to your car Bluetooth. 1 (888) 548-2934 (SV)
Rated 3 out of 5 stars
Good android watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good watch that I was able to get text and emails, but wasn't able to make or receive calls. The watch has a speaker and a mic, but this function wouldn't sync with my phone.
No, I would not recommend this to a friendBrand response from Huawei Customer Care
Posted .Hello Goldstein300, thank you for providing us your feedback on the Huawei Watch. When it comes to the ability to receive and make calls, it will depend on your phone phone. At this time that functionality will only work when the watch is paired with an Android phone. If you have a Android phone and that feature is still not working, you will then want to make sure you are running the latest version of Android Wear. That ability came with the 1.4 update, you will want to ensure that you have that as well. If you continue to still have issues, please give our customer support a call and we would be happy to troubleshoot your device with you. We can be reached at 888-548-2934.
Rated 1 out of 5 stars
Long Way To Go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it to Best Buy. The watch just stopped working one morning and I could not reset it. The store doesn't carry the product in house, so exchanging it would have become a drill.
No, I would not recommend this to a friendBrand response from Huawei Customer Care
Posted .Hello Valued Customer, sorry to hear that. If you haven't already, please contact our support team at at 1-888-5HUAWEI or "live chat" at http://www.GetHuawei.com for assistance. (AI)
- Cons mentioned:Weight
Rated 2 out of 5 stars
Returned watch. Too heavy for what I need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned watch. Too heavy for what I need. Made for younger people I guess. Not sure what I expected.
No, I would not recommend this to a friendBrand response from Huawei Customer Care
Posted .We are sorry to hear that you were not satisfied with your Huawei smartwatch. We will forward your concerns to our development team as we are always looking for ways to improve our products. (SP)
- Cons mentioned:Weight
Rated 2 out of 5 stars
works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.loader than what i thought and the phone works great on blutooth
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Thank you for the great words, Lyne. We are glad to hear that the watch is working well with your phone. As well, please let us know if there is anything that can be improved to your review from a 2 Star to a 5 Star rating. (DM)
- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Does not stay connected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Watch disconnects after 5 steps away from phone. .
No, I would not recommend this to a friendBrand response from Huawei Customer Care
Posted .We are sorry to hear that you've encountered difficulty with your Huawei watch. The Huawei watch should work at a range of 10 meters from your smartphone. If the disconnection icon is displayed on your watch, this indicates that the Bluetooth connection with your phone was interrupted. Your phone will attempt to re-establish the connection with your watch. The connection will normally be re-established within 5 minutes. If the connection was not re-established after 5 minutes, disable the Bluetooth connection in the Android Wear app and then attempt to reconnect. If you continue to experience issues after completing these steps, please contact our Huawei support at 1-888-548-2934 so we can further assist you with a solution to your problem. (SP)
Rated 3 out of 5 stars
Features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have the features i am looking for. Will go with a Samsung Gear S2/3
No, I would not recommend this to a friendBrand response from Huawei Customer Care
Posted .Hello Victor, while we appreciate the review, we're sorry to hear that you have not been impressed with the Huawei Watch. We are always looking for ways to improve and appreciate the feedback that we receive from our customers. If you have the time, we would love to hear what features you find lacking in the Huawei Watch. Below is a link to our Facebook page, if you have time please stop by our page so that we can get a some more info from you on what ways we can improve. (DM)
https://www.facebook.com/HuaweimobileUS/
Rated 3 out of 5 stars
Great watch for a runner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great watch and I love being able to change the bands
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Thank you for the feedback, the Huawei watch is a great for a runner. The Huawei Watch visualizes your health in new ways. Track your movement and activities anywhere at any time with a built-in heart rate monitor and exercise pattern recognition. (DM)
- Pros mentioned:Battery life, Design
Rated 5 out of 5 stars
Best android wear on the market
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this watch when it 1st came out last year but wanted to wait for android wear update for full functionality. I currently have all the Samsung smart watches & Motorola this is by far the best along with the original gear s. I was initially concerned about the missing light sensor & proprietary charger but was pleasantly surprise I've had no trouble with battery life (last around 2 days with above average usage). The classic look & packaging is premium. I am very hard on watches (working outside) and the leather band and glass has stood up well besides scratches on the case. The charging is the fastest by far, screen is gorgeous, & functionality is consistent. Best features are call answering, speaker, WiFi connectivity, quality build, & charging. The only complaint if I were to be picky is the vibration strength, pedometer, & heart rate accuracy. Still for the price point & other competitors offerings this is hands down my winner.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Thank you for your detailed review, Mike78. We will relay your thoughts about the vibration strength, pedometer and heart rate monitor to our design team, they will surely appreciate it as we are always looking for new ways to improve our existing products.
Rated 2 out of 5 stars
Suppose to be water resistant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the watch until it got splashed with water and quit working. Suppose to be water resistant got splashed with water when white water rafting and display quit working. Trying the 2 now.
No, I would not recommend this to a friendRated 2 out of 5 stars
Husband likes the watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal. Nice watch. Bought as gift for husband and he really likes it.
I would recommend this to a friendRated 2 out of 5 stars
This watch was okay.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This watch was okay wouldn't recommend it to other. Apple one better.
No, I would not recommend this to a friendBrand response from Huawei Customer Care
Posted .Hello Aman,
Thank you for your feedback. We really appreciate you chose the Huawei Watch and we would like to help you to improve your experience with it.
This smartwatch has great features, it will allows you to track your movement and activities anywhere at any time with a built-in heart rate monitor and exercise pattern recognition.
We kindly advise you to get in touch with us with our Huawei support line at 1-888-548-2934 English / Spanish: Monday - Sunday 7:00am – 9:00pm (CST) or contact us by online chat or email in the following link:
http://consumer.huawei.com/us/support/index.htm.
We are looking forward to hearing from you. NF
- Pros mentioned:Design
Rated 5 out of 5 stars
Classy Watch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This watch is well made, looks classy and looks like a normal watch. The display is crystal clear and sharp. Prior I purchased the LG Urbane but had to return it as it was too big for my small wrists. This watch will fit the smallest of wrists just fine. The fact that it has a completely round display with out anything missing made me go with this watch. I'm sure glad I did.
I would recommend this to a friend Rated 4 out of 5 stars
great high end looking watch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The main reason why you would spend 350 bucks on this watch would mostly be for the beauty that this watch gives off. The stainless steel rim and the sapphire glass face definitely makes the price worth it. Also being that sapphire is a harder, more scratch resistant materiel than gorilla glass that is on the moto 360s, so the extra 50 dollars can easily be seen going to a more durable watch. Internally everything works great with the latest android wear OS. Only two issues I have. First, the leather strap gets very wrinkly very fast for just having it over 2 weeks and taking it on and off only twice a day. Second, the stainless steel rim can get scratched very easily if you are not careful. I use this watch in school and I am very prone to scraping the face of the watch on the wall to get to class. Overall nothing has gone wrong with the watch itself and still holds its beauty.
I would recommend this to a friendRated 2 out of 5 stars
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice watch it's not an Apple Watch but it does the job
No, I would not recommend this to a friendBrand response from Huawei Customer Care
Posted .Hello kufreak01, thank you for choosing the Huawei Watch. We appreciate your feedback. We're happy to have you on Team Huawei. (ED)
- Cons mentioned:Compatibility, Connectivity
Rated 4 out of 5 stars
Great watch, but not for iPhone at all
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have an iPhone, do not get this or any other Android Wear watch. I did, and found that not only is it severely limited in apps, but you must be running the app on your phone to even get notifications. You can't even connect bluetooth headphones or join to WiFi. If you have an Android, truly awesome watch, great looking, highly recommend. But not for an iPhone at all.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Thank you for your feedback beestung. You are correct, while the watch is compatible with iOS, some functionality is limited. We will address the above mentioned functions to our team as we always strive to enhance customer experiences.
- Pros mentioned:Design
Rated 4 out of 5 stars
Best in class, minus the vibration and charging
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Title says it all. This watch looks better than any other smartwatch. The screen and build quality are great, but the vibration has a cheep feel and is fairly loud in a quiet room. I would also like to see wireless charging like the Moto 360, but I prefer the display and the full circle (no flat tire) of the Huawei Watch.
I would recommend this to a friend - Pros mentioned:Battery life, Design
Rated 5 out of 5 stars
Great implementation of Android Wear
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I find the Huawei watch as perhaps the most stylish and versatile of the current generation of Android Wear watches. It has a simple, classic, design, and the sapphire crystal is a nice touch, as is the stunning AMOLED display; I like that it gives both wi-fi and Bluetooth connections. And the ingenious way in which it is possible to replace wrist straps quickly is really nice—and useful (I have both a black leather band and a stainless steel mesh band). Yes, it is too “thick,” but that mostly a limit of current technology (and battery size); I suspect the 2018 (2017??) version will be better in that respect. Battery life is fine, at least if one isn’t using the watch 24/7 outside of ambient mode. [I have it set for “always on,” which turns it to ambient mode after 7 seconds—an option set from my particular watch face—and find the ambient mode just fine for indoor use. I also turned off the “wake up” feature on wrist gesture, since when I might want to look at the watch in “full light” mode doesn’t necessarily correlate with my wrist movement. With that, I generally get through a 16 hour day using about 50% of the battery, which is OK by me.] The charger is a bit of a kludge—NFC charging would have been superior—but since I never leave it until I’m certain the pins have connected and the watch is charging, it isn’t a problem for me.] Beyond that, it is a well-executed version of Android Wear, with the strengths and (still some) weaknesses of Android Wear's software. (For example, it does an exemplary job of allowing one to receive, and even make, phone calls from the watch using the watch’s mic and speaker—but the basic Android Wear software doesn’t allow you to hang up an ongoing phone call from the watch even when you answered (or originated) the call from the watch. What???) My third smartwatch—Pebble, first, then Samsung Gear 2 Neo—and this is far more useful and stylish than either. I also prefer the Android Wear software, although it still had a ways to go in some respects.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Thank you for the fantastic review, Tom. Your detailed thoughts are much appreciated. Having had multiple Android Watches, it is great to hear that this is your preferred watch. You mentioned the Android Wear software, v. 2.0. should be releasing soon and it should bring some great advancements to the watch. Again thank you for your feedback and we hope that you continue to have a great experience with your Huawei Watch. (DM)
- Cons mentioned:Charging
Rated 4 out of 5 stars
Pretty nice watch!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Huawei! Systimicly the watch works very well. I have to charge everyday as I like to use faces with weather, step, calendar, stopwatch, etc... There are only two things I wish I could change, the charger and customer service. The watch sometimes does not line up on the pins of the charger and I don't get a charge. Seems I have to babysit it for a bit to make sure it activates. I would like to have the bluetooth charging so I can set it and forget it. As for the customer service, sent several e-mails with little or no response. Oh, I guess one other thing would be a nice silver & gold mix branded band.
I would recommend this to a friendBrand response from Huawei Customer Care
Posted .Thank you for your feedback. We will relay this information to our product development team as we are always looking for new ways to improving upon our existing products. If you require any additional assistance with the watch, please do not hesitate to contact our support team at 1-888-548-2934. We are here to help. (AI)










