Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $239.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 436 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

92%
would recommend
to a friend

Customers are saying

Customers are pleased with the battery life, design, display, speaker, watch faces, price, and notifications of the Smartwatch 42mm Stainless Steel. They find the battery life surprisingly solid, the design well-executed, and the display bright and clear. The built-in speaker for taking calls, the variety of watch faces, and the reasonable price are also appreciated. Customers are satisfied with how easy it is to read notifications on the watch.However, there are some concerns about the charging puck, compatibility with other devices, connectivity issues with iPhones, the version of Android Wear, and the weight of the watch. The charging puck is described as horrible, and customers have experienced compatibility issues when using two Android watches together. Connectivity issues with iPhones and the limitations of Android Wear 1.4 have also been mentioned. Additionally, some customers find the watch heavier than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-436 of 436 reviews
  • Rated 5 out of 5 stars

    Love this watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good, it's functional, and does everything I need it to do and then some. The only downside, and it's not really a downside so much as it is a learning curve, is that I came from having a much more simple basic device. I shopped my replacement options as the device that I had was no longer available. In researching this item, for the money, this is the best reviewed device on CNET, as well as various other places. The learning curve that I mentioned earlier has more to do with the Google/Android apsect of the device than it does anything else. Many of the reviews I read said that that was the device's weakest point. That being said those reviews were also based on the platform when the device was originally released. Since then they appear to have made strides in correcting a lot of older issues (device release shows the version around 4.0, current version is 6.0). For the money, I couldn't be happier with this purchase...and it looks AWESOME

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Hearing that you love your smartwatch and it's aesthetics gives us great pride here at Huawei. We are sorry to hear that you experienced trouble learning the Android/Google interface but glad to hear that you deem that they have made strides in correcting the issues you have had with this smartwatch. We appreciate your review! (SP) HuaweiCustomerCare

  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Beware if Connecting with IOS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, this is not a knock against the Huawei watch or Android Wear. I found the watch to be built well and responsive. The problem is the restrictions that Apple puts on devices and applications that connect to it's devices (i.e. iPhone). May of the nice features of the watch and Android Wear that set it apart from Apple Watch (wifi on watch, google apps installed locally, etc.) do not work when paired with iPhone. I did install the Android Wear 2.0 preview as well. Just be aware if you are looking to pair with iPhone that you will not get full benefit.

    No, I would not recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you for providing us with your feedback, bdk2008. We will forward this to our product team as we are always looking for ways to improve. (DM) HuaweiCustomerCare

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept bouncing between the Moto 360 and this watch. I didn't like the "flat tire" on the 360 so I went with this. It's a great watch, 1.5-2 day battery life. Great apps and working with the phone. I can even start my car from my watch!

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      That's great! With more than 4,000 apps to choose from in the Google Play Store, the fun, and useful things your watch can do are endless, like using it to start your car. We're pleased you are enjoying your device and we have no doubt you will continue to find this to be an excellent smart watch. Thanks for the review! [sv] HuaweiCustomerCare

  • Pros mentioned:
    Watch faces

    Rated 5 out of 5 stars

    Great Android Watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Huawei watch was a gift for my son. He loves the accuracy of the voice recognition functionality, the number of watch faces and how easily it integrates with his android phone.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      That's wonderful to hear, the Huawei Watch makes a great gift. It's got a 2-day battery life, a cold-forged stainless steel housing. and there are more than 4,000 apps to choose from in the Google Play Store, and that's just a few of the awesome features it offers. Great review! [sv] HuaweiCustomerCare

  • Rated 4 out of 5 stars

    Beautiful Smartwatch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this watch for my wife and she loves it. Great screen resolution and wear functions flawlessly. We did initially return it for the Moto 360 because the notification vibration on the watch is really loud. However the Moto had issues with ambient mode and it was starting to lag. So we came back to Huawei and decided when she's in a meeting or such she can put the watch in do not disturb mode. All in all a great smart watch and it has a built in speaker so it's ready for wear 2.0.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you for your feedback, thegadgetguroo. We will forward your thoughts about the notification vibration volume to our product development team as we are always looking for news ways to improve upon our existing products. HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Great looking, well made watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was planning on purchasing a new chronograph watch, but decided to purchase an Android wear device, instead. I chose the Huawei watch over the others due to the style, sapphire crystal and amoled display. I mainly wanted to use it as a watch with notifications, but was pleasantly surprised by the functionality. The apps work very on a small display, and are actually more useful than expected. The charger could be better, but it does the job when aligned properly. This is a fantastic looking watch, that exceeded my expectations. Highly recommended!

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you for your review, paulm30, and thank you for choosing Huawei! HuaweiCustomerCare

  • Rated 2 out of 5 stars

    I5s not better then others

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is too thick on my wirtst and very uncomfortable. The black leather strap is so cheaply made I couldn't stand for that so I returned after a few hours. metal bands may not the same case but which cost more. I had many watches including Gear S2 sports which is extremely comfortable but also returned becaue it didn't have a speaker just like this one which is a deal breaker to me. I make or receive phone call while I drive my car without touching my phone. I also don't like Android OS(too much sweeping) I am awaiting 3g capable watches from Samsung or LG now.

    No, I would not recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Dear Valued Customer,

      Here at Huawei we certainly value customer feedback and will use it to improve your experience in the future.

      Regards,

      MD HuaweiCustomerCare

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    It's frustrating

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch because I switched to Project Fi and Got the Huawei Nexus 6P. I figured they should work pretty well together since they are made by the same company. Well mine constantly disconnects and I wish it had more features that me Galaxy Neo had. It works, for the most part and it looks nice, though the Silver Scratches really easily.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Hello Humhead74, apologies for any frustrations that you are experiencing. So that we may better assist you, are you experiencing disconnection issues with the Bluetooth or wifi? Please feel free to contact our support team for further assistance at 1-888-548-2934. We are here to help. Also, we greatly value our customers feedback as we use it to constantly improve upon our existing products and practices. Could you please provide us with more information regarding the features that you would like to see available on the watch? Our team would greatly appreciate it! HuaweiCustomerCare

  • Rated 4 out of 5 stars

    Probably the best Android Wear watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love this watch - it looks great on a man or woman and the watch face is always on, which I feel is necessary. I use my watch mainly for fitness (with the UA Record app) and notifications, but I also use it to reply to text messages via voice, record audio and very occasionally to answer the phone. I used to wear the original Moto 360 and this is much, much better in every way.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      We are so happy to hear that you love the Huawei watch! Thank you for your detailed review. HuaweiCustomerCare

  • Rated 5 out of 5 stars

    I love my Huawei Smart watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good with many front face options and features. I have used 2 other smart watches (which I have returned) prior to Huawei. I found out about this watch from a salesman at Bestbuy when I was returning my samsung gear watch. I would highly recommend this watch. Easy to connect to I phone as well

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      We are so happy to hear that you love the Huawei watch, djturk! We love to hear from happy customers. HuaweiCustomerCare

  • Rated 1 out of 5 stars

    24hrs With the Huawei

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept the watch a total of 24hours before taking it back to the store. Sure it was fun to change the watch faces, but that was it. The nice watch face after a few seconds switches to a power saving watch face which was irritating, to get back to your nice looking watch face the transition took a few seconds then it was automatically back to the power saving one. Other than that it seems like all the watch does is give you notifications.... none of which you could reply to. After an hour or two I found that these smartwatches are only an extension of the phone with apps so downsized to become absolutely useless. I don't know if it's an android wear limitation, but I expect that Samsung's Tizen would be very similar. No thanks for these so called "Smart Watches".

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Watch!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a pebble for years and returned the Samsung Gear S2 classic. This watch is so much better than both of the others. You will love it.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Excellent! We are pleased to hear that you are loving the Huawei watch. Inspired by the classic designs of luxury watches, with cutting-edge technology, the Huawei Watch redefines what we’ve come to expect from a smartwatch. Hearing that you've made the jump to the Huawei watch is fantastic! (DM) HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried a bunch of other smart watches and fitness trackers and this is the best one thus far. I will be keeping this one around for a while.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      That is wonderful to hear, jamesgipson82! Thank you for shopping Huawei. HuaweiCustomerCare

  • Rated 4 out of 5 stars

    Fun watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful watch and I love all of the choices for the face of the watch. I wish that it interfaced with more of the Apps that I use.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      Thank you for your feedback, Cynthia. We greatly value our customer feedback. Could you please provide a list of the apps that you would like to be able to use on the watch? We will pass your list to our design team as we are always looking for ways to improve upon our existing products. HuaweiCustomerCare

  • Rated 5 out of 5 stars

    Best One

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep up on tech and have owned another Android Wear Watch. This is easily the best Android Wear Watch out so far.

    I would recommend this to a friend
    • Brand response from Huawei Customer Care
      Posted .

      That is so great to hear, BlueDust! Thank you for the wonderful compliment. HuaweiCustomerCare

  • Rated 2 out of 5 stars

    Huawei Watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this watch on June 17, 2016. On Saturday, the 9th of July, battery drained out and I recharged the battery. Strange thing started to happen, after the battery charged up, the watch started to reboot every 3-5 minutes and battery drained out and overheat. I love the watch, but will have to take it in for exchange. Hopefully, Best Buy allows it.

    No, I would not recommend this to a friend