Customer Ratings & Reviews
- Model:
- LEO-B09GRY
- SKU:
- 5796773
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers love the Watch 2 Sports Smartwatch 45mm Plastic for its long battery life, affordable price, and stylish design. They appreciate the convenience of features like GPS, Google Assistant, and Android Wear, as well as the ability to receive notifications and make contactless payments with NFC.On the downside, some customers wish the screen was larger and have experienced compatibility issues with certain health apps. Others have reported connectivity problems and concerns about the accuracy of the heart rate monitor.
This summary was generated by AI based on customer reviews.
The good, the bad, and the wtf?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The watch is rather nice, and the fit is comfortable. However, the battery on full charge lastest from 7 am to about 7:30 pm with minimum use. That's not really ideal for me. Hawaei has it own Workout software that makes things confusing. It's a nice, vibrant app, but the workouts did not funnel in to the Google Fit app data. Which makes it less than ideal, and kind of confusing. The Google Fit app is decent to. However, the data did not populate on to the Google Fit Web page. I'm using an iPhone, and that interaction works fine, but it makes you wonder if your data is being recorded off of the watch device like Fitbit does cross-platform so well. In the end, neat, but a high priced novelty for me. It boils down to how much do you really need in a watch, and can a lower-priced Fitbit meet your needs?
No, I would not recommend this to a friendBrand response from Huawei Customer Care
Posted .Dear customer,
We want to thank you for your kindly feedback, we are always interested in the opinion of our valued customers.
Kindly let us provide you some useful tips so you can increase the life of your battery.
Check whether the rapid power consumption is caused by a third-party app.
In the Android Wear app, touch the settings screen. Under Device settings, select the connected Huawei Watch 2, and then touch Watch battery to check detailed battery statistics.
If there are other third-party apps consuming a lot of power in the background, but you never or rarely use them, it is recommended that you uninstall these apps.
Check whether Package Installer or Android System is at the top of the Android Wear app power consumption list. If so, it could be that the rapid power consumption is caused by a rare software issue. Please restart the watch to fix the issue. Please also update your watch's software at the next available version release, as this will also fix such issues.
Check whether the watch has undergone heavy use. The watch's standby time will be reduced in respect to how much it is used. The following situations may result in reduced battery life:
Prolonged use of the watch to play music or make calls.
Prolonged use of an exercise or map navigation app.
Prolonged use of power-intensive third-party apps, such as Google Fit or Runtastic.
Frequent message notifications.
If the issue persists we kindly ask you to give us a call to, 888.548.2934, one of our representatives will be more than glad to assist you. Also please do not forget that Huawei provides a 12 months warranty from he date of purchase.
Thank you for contacting Huawei. BG
The product is good, costumer service is terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.everything was great untill the heart rate sensor stopped working and Huawei did not take any responsibilities to fix it.
No, I would not recommend this to a friendDo not buy Huawei - warranty issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy Huawei, I bought an Honor 8 3 months ago which was defective on arrival. Company has not processed my warranty claim yet and the call center is helpless. I have been explaining the same issue every time I call. - Angry and disappointed customer.
No, I would not recommend this to a friendBrand response from Huawei Customer Care
Posted .Dear Customer, We would like to gather more information about the issues you have been having with your device, please send us a message to [[email protected]] with further details. Our top priority is your satisfaction, we hope despite this mishap you remain as one of our valuable Huawei customers. We remain at your service. IS.