Customer Ratings & Reviews

The sound quality on these headphones is pretty good. These headphones definitely meet all the audio requirements that any gamer would have: good sound quality, a quick way to mute/unmute, and more. However, there are a few areas where I think these headphones can be improved. Firstly, every time I mute or unmute myself using the controls on the headphone or the included base, I get a loud robotic message telling me that I muted/unmuted the microphone. I could not find a way to turn it off using HyperX's NGENUITY software, which is quite annoying. Secondly, the included Base Station is cool and all, but the engineers could have done more with it. For instance, it could have doubled as a headset holder. Also, you can only change the volume level(s) using the Base Station or the headphones themselves; the volume controls in Windows do not work. I think this is quite an unnecessary limitation that makes my keyboard's volume controls obsolete. I have used headphones in the past that sync up their volume controls with Windows' controls. Thirdly, during the first few weeks that I was using these, they would often randomly stop working, prompting me to unplug and replug them. I would also get a notification telling me that the last USB device malfunctioned. Thinking it to be a defect with my specific unit, I did attempt to contact HyperX regarding this issue, but I received no response. As of now, the issue appears to have fixed itself. Overall, I'd recommend these headphones to anyone looking for headphones with decent sound quality and a cool-looking base station.

Gaming headsets are a must when gaming to which you can find one that works for you across the whole price range gamut. However, there are very few that actually check all the boxes when looking for that perfect gaming headset. This most recent model by HyperX does exactly that though from comfort and aesthetics to performance it leaves nothing further to be desired. Right out of the box the build quality is immediately impressive, featuring the signature HyperX aluminum frame and stainless steel headband that feel robust enough to handle years of daily use. A major design shift in this iteration is the move to breathable microfiber earpads combined with plush memory foam, which provides a significantly cooler experience during longer sessions compared to traditional leather that I`ve used in a variety of other headsets. Also the ability to detach the mic is always appreciated for use in those single player games when it is not necessary. The addition of the RGB base station is a true game changer for desk setups though. Having a physical command center for volume, muting, and even programmable macros is amazing and keeps all those key controls at arms reach without having to mess with various settings or buttons you can`t see on the headset. Along with all the little touches that bring a superior build to this headset the performance is just as strong. The drivers here are designed to separate bass frequencies from the mids and highs which actually results in a soundstage that is remarkably clear and detailed. For competitive players, this translates to pinpoint accuracy for in game cues like footsteps and reloads. The headline feature though is the astronomical 250 hour battery life which has held up for me so far. When you factor in the USB-C, USB-A, Bluetooth, and 3.5 mm compatibility for use coupled with the simultaneous dual wireless connectivity, which lets you mix 2.4GHz game audio with Bluetooth 5.2 from your phone, it becomes clear that they have thought of everything here to ensure a seamless experience across all your devices. Overall, this headset manages to combine elite battery endurance with professional grade audio and comfort. Between the staggering 250 hour battery life and the incredibly convenient RGB base station, it eliminates the usual friction of wireless gaming while keeping your setup looking sharp. It’s a reliable and practical choice for any gamer who wants a premium, versatile headset that handles everything from competitive matches to casual multitasking without missing a beat.

The HyperX Cloud Alpha 2 is a really nice gaming headset. It features an RGB basestation with 6 customizable buttons, 2.4g wireless and bluetooth, and a very long battery life. Setup is very simple, you just plug the basestation into a usb port and then turn on your headset. You will also need to download the HyperX software if you really want to take advantage of all the customization offered. The headset is very comfortable when worn, and the earpads are made of a really nice breathable material that don't get my ears too hot during long gaming sessions. The sound quality is fantastic. The overall sound is just full and impressive. You really feel immersed in the game. You can hear the small details like footsteps or trees rustling, but also the big important things like gunshots or explosions. And it's all directional so you can really tell which directions certain sounds are coming from. I was really quite impressed with the overall sound quality. The basestation is pretty interesting as well. It features 6 customizable buttons that also feature rgb lighting. You can ppick the color of the lighting as well as the function of the buitton. But the buttons also have little icons on them like play/pause, mute, mic, etc. So I'm not sure why you'd want to change the function from anything other than what the icon signifies. It's nice to have a convenient way to control things like chat volume, mute, mic volume, etc. with the base station. And the volume knob is nice and big, and also features RGB lighting, which is actually useful since it also denotes the level of whichever function you're currently controlling with the knob. It's just a nice little touch that is actually really useful. Lastly, the build quality of the headset feels really good. The headband is actually made of metal, which is a nice departure from most other headsets that use plastic. It just raises it to a level above other competing headsets. Overall I am super impressed with the Hyper X Alpha 2 headset. It is really well made, comfortable, and features great performance. I would definitely recommend if you are in the market for a good gaming headset.

Very nice, comfy set THE GOOD ~ Extremely comfortable ~ Excellent sound quality ~ Good mic ~ USB-C charging ~ Volume can be changed on headset or with dial on pad ~ Can be used wirelessly or wired ~ Good range ~ Easy sert up ~ Comes with a soft case ~ Cool RGB pad ~ Comes with any cable you can need to use it to its fullest capabilities ~ Detachable Mic THE BAD I haven't found anything I don't LIKE yet THE MEH (Could go either way) ~The mic is good, but moves easily if you bump it OVERALL I have an older pair of HyperX headphones, so I was anxious to try these out. Setup was a breeze. It helps that everything you could need is included in the box, including an aux cable (if you want to use it wired), a USB-C to USB-C and a USB-A to USB-C Cable. The ear muffs are well cushioned and block out ambient noise very well. Beyond that, there is a lot of padding on the cross bar between them, so these headphones are extremely comfortable. I played my videogames and listened to music through them. The sound quality is excellent. The control pad is a nice touch. It makes changing volume easy. It also has other default buttons like mic gain and balance of chat/game. You can change these if you want. If you're a gamer that likes to hang out and play at friends' houses, this also comes with a soft case to carry them over there. A nice touch. Really, I found nothing to dislike about these. If you're a gamer or looking for a gift for gamer, these are an excellent choice. They're a little pricier than what you might get at a bargain store, but they are worth it. THE BIG QUESTION: Would I recommend these to others, espcially gamers or students who like to listen to music while studying? Absolutely!

What's great: Comfort Excellent sound quality Excellent mic quality Detachable mic Multiple connection options Simultaneous connection to Bluetooth Battery life What could be better: The software (the naming and the use of it) No on-headset or on base station memory for customizations Confusing button clicks on control This headset is overall pretty good but I am not impressed with the software. First, is the first thing you see on the download site is two versions one is the older version and the other is a beta version. I'm disappointed that HyperX would release a headset with a "beta" version of software that clearly shows it's in the beta stage too. I'm hoping future updates can or will correct some short comings like the ability to have your customizations save to the headset or base station so that you can recall customizations. I was also hoping the buttons were RGB but it appears only the circle/ring is, perhaps this can change too, but I wish I could customize buttons and colors assigned to them. That said, these are only minor things and the headset does work great and feels great. I'd recommend this once the software is out of beta... I'm not a fan of recommending hardware with beta software when you're purchasing something to get the full version, not a half done beta. That said, if you can overlook that, I'd recommend this headset as it really is good hardware wise.

Being a PC gamer, I've used quite a number of headphones in my time. Whether it was for mobile devices, PlayStation or XBOX or PC, there was always some issue/gimmick with getting headphones to connect to whatever system you were using. But, with this HyperX, no need for that since this thing will connect to anything which is super nice AND these sound great. The fit on these headphones is quite nice. Very big and cushy BUT I'm not a huge fan of the cloth earpads. I prefer something that's a little more breathable and these feel like slipping on wool socks in the summertime. Large, bendy boom mic is removable and the buttons on the headset are nice a large and easily distinguishable from each other. Overall fitment of the headphones is good and I have a large head so that's saying something. The interest little gadget that comes along with these headphones is the customizable base station that lights up in pretty RGB. I mean, how can RGB NOT make something nicer right? Well, I think it does for this headphone. With the base station you can make edits to your headphones on the fly like EQ changes or swapping devices. Sound quality is quite good with these and the battery life is really good....like really good.

Having the "dongle" also be the controls is great. When in a game or a meeting, a cough button is great to have quick access to. Trying to find the button on the back of a headset is almost a game in and of itself. When using the contols, the mute etc only work for the PC attached to the controls. If you have both BT and dongle in use (this is a setting from the headset a switch on the right earpiece) mute on the dongle/controller does not mute the BT connection. The sound is very immersive. I would not call it noise cancelling, but tyou definitely drown out the surrounding sound. The mic works extremely well. Background noise is at a extreme minimum if it can be heard at all. My dogs no longer show up in the group chat. One odd thing, it a Teams chat you get multiple devices with the controller acting as the dongle. One shows as game and the other as wireless chat. One drawback. The software NGENUITY is wonky at best giving no real controls for the headset. Auto shutoff is nice until it isn't. It takes a few seconds to power up the headset. Wireless range is pretty solid for both BT and dongle. Somewhere near 30 feet through walls each. Battery is completely insane. Almost 250 hours of battery life. I used all day for work, only 3 hour long meetings, and the headset is still reporting at 100%. Overall, this is a fantastic and very comfortable headset. Sound is excellent and controls are intuitive. Software in wonky, but that can be fixed with an update.

Although quite expensive, these headphones have been great so far! Awesome battery life, EQ, and quality of life features and settings that are plug and play right out of the box with the included USB Docking station. The docking station is what sets this apart from the last model. On PC you can adjust the balance between party chat and game audio, you can enable mic monitoring, you can mute input and output via the attached microphone as well!

Hyperx Cloud Alpha 2 wireless headset is definetly the headset I've been looking for for a while? It includes a customizable RGB base station that makes it easy to control headset functions, volumes, and gameplay. The headset boasts an immersive sound quality that puts you into the game. Very deep bass and extreme highs. The sound is achieved by multi-layer dual-chamber drivers. You have two options for the mic: a boom mic and also very good internal mics built into the headset that pick up voice just as well. The headset is also capable of dual simultaneous wired connection to the hub and Bluetooth. I'm an intense gamer, and this one lasts about 250 hours on a single charge, as stated, but I haven't played that long on it yet. I've been using it on the PS5, but it also works well on PC and Xbox. There are volume controls on the headset, but you'll love the control from The Hub. Everything you need is inside: a USB-C to USB-C cable, a USB-C to USB-A adapter, a 3.5 mm headset, your cable, and a quick start guide. If you're looking for a very good and comfortable headset, check this one out. You won't be disappointed.

The HyperX Cloud alpha 2 wireless gaming headset have been a great addition. They are simple to use, and install. They feel like a very solid build, have the weight and fit very comfortably. The mic can sometimes get in the way because it sticks out like a sore thumb but overall, it is a very well-built headset. It comes with everything needed including a small carrying bag. The controller may seem like just an extra thing, but it looks cool. The sound quality is nice you get a clean crips sound plus the bass makes everything better. You are able to enjoy them for your everyday gaming and also to connect via Bluetooth to your phone to just listen to some good music. The over the ear fitment feels very comfortable. The cushion around the ears and even over the head make them feel so comfortable that you can wear them for hours. The design is just simple and elegant, nothing too flashy and not many things hanging out like other devices. Overall, i would highly recommend this headset if you are in the market to find a new replacement or just to have an extra one.

They are so quality when wearing them and the sound is pretty good only complaint is that connecting got the Xbox isn’t so easy to do. You have to connect them using the 3.5 millimeter wire and connect the headphones to the controller which completely cuts out the bass station. Honestly this is Xbox for making it compatible for these devices and disappoints me that the new generations of Xbox do not have some sort of Bluetooth connection. Never the less the headset and bass station are highly recommended and worth a try

That Cloud Alpha 2 headset has the makings of a great headset, with features that rival more expensive headsets. Unfortunately, the Windows app makes it a frustrating experience that has me reaching for other headsets over this one. Features and confirm wise, the Cloud Alpha 2 headset is very good. In particular, the control unit is amazing. Being able to very quickly tweak the levels is something that I've always wanted to be about to do, and this control unit makes that a reality. The fact that the headset also supports two volume levels (one for chat, one for game) is also a phenomenal feature. Anyone that plays games with their friends and struggles with either hearing chat consistently or hearing the game can understand just how amazing this feature is, and being able to change the levels on the fly is awesome. Beyond the feature set, the headset is also very comfortable. Even after multiple hours long gaming sessions I didn't notice any discomfort with this headset. And it sounds great while doing it, too. Sound quality here is equally good and makes not only gaming but content consumption an enjoyable experience. All the positive aside, the app is ultimately what kills it for me with this headset. To start, I was unable to get it to update the firmware. I tried multiple times, multiple ways and never ended up getting past the control unit update phase that would timeout with an "update failed" error. The control software on the version I have frankly doesn't work that well either. The level sliders aren't responsive with the headset, and setting routinely seen out of sync. I could assume most of these app issues would be resolved with a firmware update, but without a wait to actually do it, I can't know for sure. One other issue with the Cloud Alpha 2 is that the mic quality isn't very good. In contrast to the sound quality of the speakers, the mic sounds very low fidelity which is a disappointment. Coming from the Bose Gaming Headset, which conversely has an immensely high quality microphone, it was immediately obvious to me and my gaming partners that the Cloud Alpha 2 was a major downgrade. This has been the case for a lot of headsets, and I was hopeful this one would hold a candle in terms of mic quality but it unfortunately does not. Overall, I've been sadly disappointed with my experience with the Cloud Alpha 2s. Great sound quality, a comfortable fit, and a stellar control unit are all tainted by an app that doesn't work and a mic that isn't very hi fidelity. I wanted to like these but I'll ultimately be reaching for something else on my next gaming session

Sound quality is great and they fell comfortable on the head. I’m really loving these so far!