Customer Ratings & Reviews

Great product. My grandson loves them and the flexibility of Bluetooth.

HyperX Cloud Alpha 2 Wireless is a headset that I'd say works more off potential than what it currently is. The core features of this headset like its sound quality, comfort, very good battery life, and flawless connectivity are all here now though. It’s just the reliance on beta software that’s not ready yet + the included RGB base station that just ends up being more of an annoyance. Comfort: For me the lighter a headset is the better. I don't care what materials are used if my head hurts when wearing it. HyperX has always been good at designing their headsets and the Cloud Alpha 2 coming in at 340g isn’t the lightest but nor is it the heaviest in the class. I don’t really feel any fatigue after wearing it and it will suit many head sizes just fine. It also isolates sounds very well though there is no ANC which even if you don’t care for should really be an automatic feature these days on high end headsets. Battery life: It’s legit! 250 hours on 2.4GHz (if you aren't constantly switching between it and Bluetooth) It seems to be best in-class and if anything this aspect carries this headset if you really prioritize not having to worry about wires and charging it often. Sound quality: The default sound profile is really good and HyperX always seems to be well tuned out of the box. I would describe the sound signature to be slightly leaning towards bass but not overdoing it, you can also tweak it further with EQ which does unlock itself a bit more. Microphone: The microphone is fine and probably good enough for like 95% of competitive gamers, but it’s not class leading and should have been much better for the price. My voice comes clear but there’s that clear dip in quality you notice that’s very obvious from a gaming headset. I’ve tested cheaper and some wired headsets that have much better microphones. Wireless performance: The wireless performance is flawless and the range is quite good as well. Sometimes new wireless headsets I test ALWAYS struggle in this area with weird bugs or disconnecting by themselves, but the Cloud Alpha 2 gave me no such issues and when you pair that with the before mentioned battery life it feels like a true wireless gaming headset. Software and base station: I do not like NGEUNITY nor the BETA. It’s always been buggy for me at times and the fact that this headset needs it for so many of its core features makes the process annoying. On top of that the RGB Base station which I thought I’d like is a total annoyance and the volume doesn’t correspond with Windows 11. There's also wayyyy too many audio devices as soon as you plug everything in that can be a bit confusing for non-audiophiles. If you like the fit and prioritize battery life it's a solid recommendation and hopefully this headset can still improve much over time in the software aspect.

The headset is great but the software is way too new and doesn’t work properly

Hyper X delivers a headset for all day comfort that easily blocks out the rest of the world while piping your PC directly into your ears. This is lighter than others I’ve tried, but still delivers great overall performance. This is not a fancy looking Gaming headset, but it performs like one. The only nod to this being a gaming headset is the wired controller with multi colored buttons. The controller's value lies in the large volume control which makes it easy to lean into your PCs sounds or take a temporary break when you need to have an IRL interaction. The controller also serves as the headsets dedicated wireless adapter, giving the headset a rock solid connection to the PC. In addition to the dedicated connection, the Alpha 2 can simultaneously connect to another bluetooth device. If you bring your machine and headset other places often, you can leave the controller behind and simply the headset directly with bluetooth to your PC . I liked the versatility of connecting the headset to my phone so I could choose to listen to music when I'm not in front of the computer. Gaming sounds and music are equally immersive with a satisfying experience overall. That said, this headset does not have any active noise cancelation. Depending upon your environment that might make a difference. Despite that lack, the over the ear design blocks out the majority of environmental noises well (often including my wife calling from the other room). It’s light enough that I can wear it with glasses for hours at a time without noticing anything other than the sound isolation. Battery life is also very impressive. It claims over 250 hours of battery life. I can’t say I tested that, but it never came close to running low during the 15 hours that I used it. The microphone is a little quiet, but that lack is made up for in its flexibility. A nearly infinitely adjustable boom gets the mic exactly where it needs to be so everyone can hear your instant thoughts. The pickup is good enough for speech, but will not be confused for a professional sounding microphone in any context .

What's great: Comfort Excellent sound quality Excellent mic quality Detachable mic Multiple connection options Simultaneous connection to Bluetooth Battery life What could be better: The software (the naming and the use of it) No on-headset or on base station memory for customizations Confusing button clicks on control This headset is overall pretty good but I am not impressed with the software. First, is the first thing you see on the download site is two versions one is the older version and the other is a beta version. I'm disappointed that HyperX would release a headset with a "beta" version of software that clearly shows it's in the beta stage too. I'm hoping future updates can or will correct some short comings like the ability to have your customizations save to the headset or base station so that you can recall customizations. I was also hoping the buttons were RGB but it appears only the circle/ring is, perhaps this can change too, but I wish I could customize buttons and colors assigned to them. That said, these are only minor things and the headset does work great and feels great. I'd recommend this once the software is out of beta... I'm not a fan of recommending hardware with beta software when you're purchasing something to get the full version, not a half done beta. That said, if you can overlook that, I'd recommend this headset as it really is good hardware wise.

I've been testing the HyperX Cloud Alpha 2 Wireless Gaming Headset for the last week. Overall, the hardware is well-built, comfortable to wear, and feature-rich. This headset and dongle have immense potential; unfortunately, the experience is currently held back by incomplete beta software. The Cloud Alpha 2 headset feels durable and well thought out. It is primarily constructed from plastic but reinforced with metal in areas prone to breakage, such as the outer headband, slides, and hinges. I really appreciate that the earcups feature microfiber earpads rather than fake leather; this makes them breathable and prevents heat buildup, keeping them comfortable during long listening or gaming sessions. The clamping force is well-balanced, and the headset feels light on my head. I also like that all major controls are placed right at my fingertips, including the power button, volume wheel, mic mute button, and the slider to switch between the 2.4GHz dongle and Bluetooth "dual mode." Finally, it includes an Aux port for wired connections as well as both a built-in and separate detachable microphone. The 2.4GHz wireless dongle is a standout accessory. It allows for greater transmission distances and high-speed, low-latency audio. It also features a multifunction adjustment wheel with customizable RGB lighting and six buttons that can be remapped or used for custom macros. Additionally, it can be used as a DAC. I love the idea of having a dongle that does more than just provide a 2.4 connection. The battery is another standout feature. The box advertises 125 hours in dual mode and 240 hours in 2.4GHz. While these numbers are normally inflated, I am inclined to believe it is totally possible. I didn't keep track of how many hours I used the headset, but it was a lot and the battery only lost 10 percent charge. Now for the bad part. All customizations rely on the NGENUITY Beta software (version 1.3.0), as the original NGENUITY app does not support this hardware. I love that the software provides advanced features for sound customization—such as Spatial Audio, AI noise reduction, microphone presets, and a choice between a 5-band, 10-band, or parametric EQ. It also manages the RGB lighting and button remapping. However, the software is very much in a beta state; at the time of this writing, many of these features are either incomplete or buggy. With that said, the HyperX Cloud Alpha 2 has immense potential, but in its current state I can't recommend it.

The unboxing was quick and easy. Well packaged for protection in a plastic molded form. Headphones came just about fully charged since I had to charge it for just a few minutes before it was full. Setup is very simple. Plugged into one of my Asus Rog Strix gaming laptop's USB ports. Viola - there's headphones. They are super comfy, while they're not soundproof / noise cancelling, they are probably about the most outside noise silencing non noise cancelling set I've got (and I have nearly a dozen various headphone sets for gaming). Once these are on everything outside is dimmed to almost nothing. And these may be my favorite as far as comfort. They're big enough that they aren't pressing against my ear. And even after 10 or 12 hours of gaming, I can barely feel they're there. No discomfort at all. I'm a fan of the control box. I've NEVER been a fan of all the controls on headphones. Too many buttons, and some can be a real pain to remember or even FIND when you want that one button out of four or five on one of the ear cups. Especially in the middle of a gaming session during action. The default settings worked well, buttons showed just what I'd get. I also like that simply touching the center of the dial's button mutes and unmutes the microphone. Some have secondary functions when you hold for a few seconds - like the media controls can do next track / previous track as well as just pause and play. Now for the microphone - easy to plug in or remove. I like the lack of the foam around it. I've never cared for those. This with the built in mesh worked just fine. People could hear me clear, whether on a fireteam in Destiny or on the phone. I also tried it without the boom mic since it supports that as well with its own built in microphones. Worked, but not as clear and good quality as I had with the boom mic. And the microphone is unobtrusive. Sound is great. I appreciate the frequency response, low and high sound good, and the clarity is distinctive compared to some other headsets I've used. It gives good spatial awareness in FPS games. I have some headphones that tell you the battery percentage when they're powered on. I wish these could, but so far, the only thing I've found that can let me know the battery percentage is a beta app on their page. Then in the program on the computer you'll be able to see the battery percentage left. And the battery percentage - so far, I'm impressed. I've got somewhere between 10 and 15 hours of gaming so far and I'm only down to 90%. Excellent battery life so far. I tied it into my iPhone, had no issues at all. And the ability to have both the phone and the computer going could be a benefit in some circumstances for some people I guess, but for me, when I'm gaming, I want things simply disassociated. So I'm not going to do this other than for testing. But I was able to pause the game and deal with the phone call without having to do anything extra. That could be a huge thing for some people. But part of me is wondering if some background music while I'm gaming may be a decent thing after all... I've got to say, I really like these. Price is not out of line for the features and battery life compared to the other gaming headphones I have, and the control base and dial really are one of my favorite things. SO much better than having to find buttons on the cups...

Gaming headsets are a must when gaming to which you can find one that works for you across the whole price range gamut. However, there are very few that actually check all the boxes when looking for that perfect gaming headset. This most recent model by HyperX does exactly that though from comfort and aesthetics to performance it leaves nothing further to be desired. Right out of the box the build quality is immediately impressive, featuring the signature HyperX aluminum frame and stainless steel headband that feel robust enough to handle years of daily use. A major design shift in this iteration is the move to breathable microfiber earpads combined with plush memory foam, which provides a significantly cooler experience during longer sessions compared to traditional leather that I`ve used in a variety of other headsets. Also the ability to detach the mic is always appreciated for use in those single player games when it is not necessary. The addition of the RGB base station is a true game changer for desk setups though. Having a physical command center for volume, muting, and even programmable macros is amazing and keeps all those key controls at arms reach without having to mess with various settings or buttons you can`t see on the headset. Along with all the little touches that bring a superior build to this headset the performance is just as strong. The drivers here are designed to separate bass frequencies from the mids and highs which actually results in a soundstage that is remarkably clear and detailed. For competitive players, this translates to pinpoint accuracy for in game cues like footsteps and reloads. The headline feature though is the astronomical 250 hour battery life which has held up for me so far. When you factor in the USB-C, USB-A, Bluetooth, and 3.5 mm compatibility for use coupled with the simultaneous dual wireless connectivity, which lets you mix 2.4GHz game audio with Bluetooth 5.2 from your phone, it becomes clear that they have thought of everything here to ensure a seamless experience across all your devices. Overall, this headset manages to combine elite battery endurance with professional grade audio and comfort. Between the staggering 250 hour battery life and the incredibly convenient RGB base station, it eliminates the usual friction of wireless gaming while keeping your setup looking sharp. It’s a reliable and practical choice for any gamer who wants a premium, versatile headset that handles everything from competitive matches to casual multitasking without missing a beat.

The HyperX Cloud Alpha 2 is a really nice gaming headset. It features an RGB basestation with 6 customizable buttons, 2.4g wireless and bluetooth, and a very long battery life. Setup is very simple, you just plug the basestation into a usb port and then turn on your headset. You will also need to download the HyperX software if you really want to take advantage of all the customization offered. The headset is very comfortable when worn, and the earpads are made of a really nice breathable material that don't get my ears too hot during long gaming sessions. The sound quality is fantastic. The overall sound is just full and impressive. You really feel immersed in the game. You can hear the small details like footsteps or trees rustling, but also the big important things like gunshots or explosions. And it's all directional so you can really tell which directions certain sounds are coming from. I was really quite impressed with the overall sound quality. The basestation is pretty interesting as well. It features 6 customizable buttons that also feature rgb lighting. You can ppick the color of the lighting as well as the function of the buitton. But the buttons also have little icons on them like play/pause, mute, mic, etc. So I'm not sure why you'd want to change the function from anything other than what the icon signifies. It's nice to have a convenient way to control things like chat volume, mute, mic volume, etc. with the base station. And the volume knob is nice and big, and also features RGB lighting, which is actually useful since it also denotes the level of whichever function you're currently controlling with the knob. It's just a nice little touch that is actually really useful. Lastly, the build quality of the headset feels really good. The headband is actually made of metal, which is a nice departure from most other headsets that use plastic. It just raises it to a level above other competing headsets. Overall I am super impressed with the Hyper X Alpha 2 headset. It is really well made, comfortable, and features great performance. I would definitely recommend if you are in the market for a good gaming headset.

I have owned many headsets, and this is one of the worst for gaming I have ever used. You are forced to use the BETA software and most of the features do not yet work. In the PUBG GAME directional ability is horrible. You cannot tell where the gunshots are coming from. Potential is there, but should not have been released until the software was ready. The other cheaper versions work well.

Upgrading your gaming headset can feel overwhelming with all the options out there. The HyperX Cloud Alpha 2 has dropped and wants to end that search for you. With its comfort, customizability, and seamless integration into your gaming setup, this headset stands head and shoulders above the rest. This device wants to be your go-to headset for everything you need to do at that desk. These headphones come packed with a base station, detachable mic, some cables and adapters, and a manual. It feels very light in your hands yet super sturdy with its metal frame. Its buttons are logically placed along the lower edges of each ear, and pairing it right out of the box is a breeze. The HyperX Cloud Alpha 2 headset is very comfortable over extended use. Its earpads are soft, while the form-fitting headband wraps snugly over your head. Utilizing it wirelessly via Bluetooth or 2.4 GHz mode allows for an untethered experience that can last for hundreds of hours, and both connections can be used simultaneously on multiple devices. This keeps your gaming sessions going, wire-free and with fewer interruptions. Sound-wise, the HyperX Cloud Alpha 2 gives a deep, rich sound that keeps you immersed whether you're playing a game, listening to music, or sitting in on a video call. The microphone provides clear, high-quality voice capabilities while also being removable if that's your preference. With the included reprogrammable RGB Base Station, your audio can be controlled and customized externally via this hub. It allows for quickly switching between devices and provides large, responsive buttons to control the sound the way you want it, not to mention it catches the eye on any gaming desk. The HyperX Cloud Alpha 2 truly allows you to personalize your audio setup. Overall, this headset really elevates one's gaming experience. Its connectivity to multiple devices, its long-lasting comfort and sturdiness, and its wipe scope of customizability using the base station make the HyperX Cloud Alpha 2 an obvious addition to your gaming setup.

Having the "dongle" also be the controls is great. When in a game or a meeting, a cough button is great to have quick access to. Trying to find the button on the back of a headset is almost a game in and of itself. When using the contols, the mute etc only work for the PC attached to the controls. If you have both BT and dongle in use (this is a setting from the headset a switch on the right earpiece) mute on the dongle/controller does not mute the BT connection. The sound is very immersive. I would not call it noise cancelling, but tyou definitely drown out the surrounding sound. The mic works extremely well. Background noise is at a extreme minimum if it can be heard at all. My dogs no longer show up in the group chat. One odd thing, it a Teams chat you get multiple devices with the controller acting as the dongle. One shows as game and the other as wireless chat. One drawback. The software NGENUITY is wonky at best giving no real controls for the headset. Auto shutoff is nice until it isn't. It takes a few seconds to power up the headset. Wireless range is pretty solid for both BT and dongle. Somewhere near 30 feet through walls each. Battery is completely insane. Almost 250 hours of battery life. I used all day for work, only 3 hour long meetings, and the headset is still reporting at 100%. Overall, this is a fantastic and very comfortable headset. Sound is excellent and controls are intuitive. Software in wonky, but that can be fixed with an update.

Hyperx Cloud Alpha 2 wireless headset is definetly the headset I've been looking for for a while? It includes a customizable RGB base station that makes it easy to control headset functions, volumes, and gameplay. The headset boasts an immersive sound quality that puts you into the game. Very deep bass and extreme highs. The sound is achieved by multi-layer dual-chamber drivers. You have two options for the mic: a boom mic and also very good internal mics built into the headset that pick up voice just as well. The headset is also capable of dual simultaneous wired connection to the hub and Bluetooth. I'm an intense gamer, and this one lasts about 250 hours on a single charge, as stated, but I haven't played that long on it yet. I've been using it on the PS5, but it also works well on PC and Xbox. There are volume controls on the headset, but you'll love the control from The Hub. Everything you need is inside: a USB-C to USB-C cable, a USB-C to USB-A adapter, a 3.5 mm headset, your cable, and a quick start guide. If you're looking for a very good and comfortable headset, check this one out. You won't be disappointed.

The HyperX Cloud alpha 2 wireless gaming headset have been a great addition. They are simple to use, and install. They feel like a very solid build, have the weight and fit very comfortably. The mic can sometimes get in the way because it sticks out like a sore thumb but overall, it is a very well-built headset. It comes with everything needed including a small carrying bag. The controller may seem like just an extra thing, but it looks cool. The sound quality is nice you get a clean crips sound plus the bass makes everything better. You are able to enjoy them for your everyday gaming and also to connect via Bluetooth to your phone to just listen to some good music. The over the ear fitment feels very comfortable. The cushion around the ears and even over the head make them feel so comfortable that you can wear them for hours. The design is just simple and elegant, nothing too flashy and not many things hanging out like other devices. Overall, i would highly recommend this headset if you are in the market to find a new replacement or just to have an extra one.

They are so quality when wearing them and the sound is pretty good only complaint is that connecting got the Xbox isn’t so easy to do. You have to connect them using the 3.5 millimeter wire and connect the headphones to the controller which completely cuts out the bass station. Honestly this is Xbox for making it compatible for these devices and disappoints me that the new generations of Xbox do not have some sort of Bluetooth connection. Never the less the headset and bass station are highly recommended and worth a try

The sound quality on these headphones is pretty good. These headphones definitely meet all the audio requirements that any gamer would have: good sound quality, a quick way to mute/unmute, and more. However, there are a few areas where I think these headphones can be improved. Firstly, every time I mute or unmute myself using the controls on the headphone or the included base, I get a loud robotic message telling me that I muted/unmuted the microphone. I could not find a way to turn it off using HyperX's NGENUITY software, which is quite annoying. Secondly, the included Base Station is cool and all, but the engineers could have done more with it. For instance, it could have doubled as a headset holder. Also, you can only change the volume level(s) using the Base Station or the headphones themselves; the volume controls in Windows do not work. I think this is quite an unnecessary limitation that makes my keyboard's volume controls obsolete. I have used headphones in the past that sync up their volume controls with Windows' controls. Thirdly, during the first few weeks that I was using these, they would often randomly stop working, prompting me to unplug and replug them. I would also get a notification telling me that the last USB device malfunctioned. Thinking it to be a defect with my specific unit, I did attempt to contact HyperX regarding this issue, but I received no response. As of now, the issue appears to have fixed itself. Overall, I'd recommend these headphones to anyone looking for headphones with decent sound quality and a cool-looking base station.

Very nice, comfy set THE GOOD ~ Extremely comfortable ~ Excellent sound quality ~ Good mic ~ USB-C charging ~ Volume can be changed on headset or with dial on pad ~ Can be used wirelessly or wired ~ Good range ~ Easy sert up ~ Comes with a soft case ~ Cool RGB pad ~ Comes with any cable you can need to use it to its fullest capabilities ~ Detachable Mic THE BAD I haven't found anything I don't LIKE yet THE MEH (Could go either way) ~The mic is good, but moves easily if you bump it OVERALL I have an older pair of HyperX headphones, so I was anxious to try these out. Setup was a breeze. It helps that everything you could need is included in the box, including an aux cable (if you want to use it wired), a USB-C to USB-C and a USB-A to USB-C Cable. The ear muffs are well cushioned and block out ambient noise very well. Beyond that, there is a lot of padding on the cross bar between them, so these headphones are extremely comfortable. I played my videogames and listened to music through them. The sound quality is excellent. The control pad is a nice touch. It makes changing volume easy. It also has other default buttons like mic gain and balance of chat/game. You can change these if you want. If you're a gamer that likes to hang out and play at friends' houses, this also comes with a soft case to carry them over there. A nice touch. Really, I found nothing to dislike about these. If you're a gamer or looking for a gift for gamer, these are an excellent choice. They're a little pricier than what you might get at a bargain store, but they are worth it. THE BIG QUESTION: Would I recommend these to others, espcially gamers or students who like to listen to music while studying? Absolutely!

That Cloud Alpha 2 headset has the makings of a great headset, with features that rival more expensive headsets. Unfortunately, the Windows app makes it a frustrating experience that has me reaching for other headsets over this one. Features and confirm wise, the Cloud Alpha 2 headset is very good. In particular, the control unit is amazing. Being able to very quickly tweak the levels is something that I've always wanted to be about to do, and this control unit makes that a reality. The fact that the headset also supports two volume levels (one for chat, one for game) is also a phenomenal feature. Anyone that plays games with their friends and struggles with either hearing chat consistently or hearing the game can understand just how amazing this feature is, and being able to change the levels on the fly is awesome. Beyond the feature set, the headset is also very comfortable. Even after multiple hours long gaming sessions I didn't notice any discomfort with this headset. And it sounds great while doing it, too. Sound quality here is equally good and makes not only gaming but content consumption an enjoyable experience. All the positive aside, the app is ultimately what kills it for me with this headset. To start, I was unable to get it to update the firmware. I tried multiple times, multiple ways and never ended up getting past the control unit update phase that would timeout with an "update failed" error. The control software on the version I have frankly doesn't work that well either. The level sliders aren't responsive with the headset, and setting routinely seen out of sync. I could assume most of these app issues would be resolved with a firmware update, but without a wait to actually do it, I can't know for sure. One other issue with the Cloud Alpha 2 is that the mic quality isn't very good. In contrast to the sound quality of the speakers, the mic sounds very low fidelity which is a disappointment. Coming from the Bose Gaming Headset, which conversely has an immensely high quality microphone, it was immediately obvious to me and my gaming partners that the Cloud Alpha 2 was a major downgrade. This has been the case for a lot of headsets, and I was hopeful this one would hold a candle in terms of mic quality but it unfortunately does not. Overall, I've been sadly disappointed with my experience with the Cloud Alpha 2s. Great sound quality, a comfortable fit, and a stellar control unit are all tainted by an app that doesn't work and a mic that isn't very hi fidelity. I wanted to like these but I'll ultimately be reaching for something else on my next gaming session

Although quite expensive, these headphones have been great so far! Awesome battery life, EQ, and quality of life features and settings that are plug and play right out of the box with the included USB Docking station. The docking station is what sets this apart from the last model. On PC you can adjust the balance between party chat and game audio, you can enable mic monitoring, you can mute input and output via the attached microphone as well!

Sound quality is great and they fell comfortable on the head. I’m really loving these so far!