Customer Images

• 
• 
• 
• 
• 
• 
• 
• See
  More

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

• Rated 5 out of 5 stars

  Best in Class

  • Tech Insider Network Member

  These headphones are so good that before I go into the review I’m going to say If you’re in the market for over the ear headset (not just gaming) buy the Cloud Alpha 2. The Alpha 2 have the best battery life on the market and are one of the most comfortable headsets out there. What makes them worth buying. Sound: The sound from this headset is amazing, you hear all the details regardless if you’re watching movie/gaming or listening to music. The high’s and mid’s sound very rich and you will hear things in your music that you haven’t heard before. The lows are nice, while not eardrum rattling, it’s the perfect amount so you’re not ruining your eardrum. Comfort: The Alpha 2’s are one of the most comfortable headsets I have ever used. The ear cups are big enough to fit all ears sizes and the microfiber earpads feel amazing, what makes the earpads even better is they can be replaced. I used the headset for work and play, 12 hours, and had no ear fatigue and the microfiber is super breathable so no sweating. The headband uses memory foam and is comfortable although im not sure how well it will wear overtime. There is no ANC, however the way they fit your ears makes it impossible to hear anything around you if you have something playing. For those worried about their surroundings there is a passthrough mode which allow outside sounds to come in if you want. Mics: There are 2 sets of mics for the Cloud Alpha 2’s , the boom mic and the other set which is built into the headset itself. The built-in mics do a excellent job for phone calls and the person on the other side had no issue hearing me. Having the built-in mics is great this way you can use the headset for more than just gaming. The boom mic does make a difference compared to the normal mics, it reduced the amount of ambient noise and there was less fluctuation in my voice while gaming. Battery: The battery life on these is amazing, I used them for 7.5 hours on Bluetooth and only lost 2% battery. When using dual mode and having Bluetooth and the base station connected I lost battery at about 1% an hour. What makes the battery portion even better is that it is changeable, I didn’t see this coming as no companies do this anymore. If your battery ever does get damaged or doesn’t hold a charge you can replace it easily. Base station : The included dock works well, simple to use and is great for all PC gamers. It allows you to reduce gaming volume or increase mic volume with a simple twist. The buttons on the dock have a nice feel and can be customized through the software. One of the best things about the base station is it allows you to control the volume of the game independently from your phone, if you get a phone call while connected in dual mode the base station will control all setting for the game while your phones volume is controlled through your phone. What could be better. Base station: While the dock is nice for PC gaming its tough for console gaming as its not wireless, if you do decide to use it for console gaming you will have wires running everywhere. The mute button on the base station isn’t a button, its more like a screen that you tap. Buttons on the headset: The buttons are too flush and its hard to know where they are by just feeling, some texture should have been added to them to make them easier to identify. Software: The Ngenuity software is still in beta and it only works on windows. While there are a few issues with the Cloud Alpha 2 they are still one of, if not the best, headsets on the market.

  ...See More
  • 
  • 
  • 
  • 

  Posted 1 month ago by JayS

• Rated 5 out of 5 stars

  A great gaming headset for the Playstation 5

  • Tech Insider Network Member

  Let's get right into it. Sound quality on the Cloud Alpha 2 is excellent. I wouldn't put it into the audiophile category, but it's definitely above average, with great clarity and punchy bass. The spatial audio features add high quality separation effects for gaming. I've been playing through Silent Hill 2 on PS5 and it's been a great experience. In terms of comfort, they're probably the most comfortable set I've ever owned. The ear pads feel great, with a (in my opinion) a perfect level of softness in the foam. The headset hugs my head nicely without ever feeling pinched, even after hours of use, and my ears stay cool. They seem very well constructed. The headband and forks are made of metal. Probably aluminum, because it still maintains a lightweight, but solid feel. The swivel on the cups seems well made. The Base Station is interesting, but as I'm primarily using these connected to my PlayStation 5, I don't have a lot of use for it. It seems like it's probably great for PC users, granting access to a variety of quick functions at the touch of a button, but for others it's probably just adding unnecessary expense. it features dual wireless connectivity, both with the base station and Bluetooth technology. I have it paired to my phone and switching between the two is seamless. It automatically switches when I'm receiving a call, for example. You can also connect via an included 3.5mm cable, if you're so inclined. On the subject of calls, the microphone is fine. It's not going to win any awards or anything, but it's clearer than a lot of others and gets the job done. Battery Life on this thing is incredible. I plugged it in to charge right after I got it and it's been running strong ever since. At least 6 hours a day for the past two weeks and it hasn't broken a sweat. Overall, the Cloud Alpha 2 is a fantastic headset for gaming and general comms use. It's easy to switch between multiple devices and the fit and sound quality are excellent. I'm not sure it really beats out other available options at the asking price, but it's certainly a worthy competitor, and you should definitely check it out.

  ...See More
  • 
  • 
  • 

  Posted 2 weeks ago by Cryos

• Rated 5 out of 5 stars

  Premium headset with great sound and comfort

  • Tech Insider Network Member
  • Top 1000 Contributor

  The HyperX Cloud Alpha 2 Wireless Gaming Headset package comprises two main components: the headset itself and the dedicated interface base. The headset is a premium feeling, solidly built wireless unit designed for durability and long-term comfort. • The hinges connecting the earcups to the headband are made of metal, ensuring they can withstand the repeated stress of pivoting and twisting during use. • The earcup padding is a felt-like material, not traditional pleather. This fabric creates a soft seal, is breathable, and prevents sweat build-up during long gaming sessions. • Despite the soft material, the noise isolation is impressive, allowing the drivers to produce clear, high-quality sound without ambient noise interference. This effective passive isolation eliminates the need for potentially sound-distorting active noise-cancelling circuitry. • Due to the substantial use of metal, it is not an ultra-lightweight headset, but the ample padding on both the headband and earcups maintains high comfort levels for extended wear. • Sound quality during gaming is described as extremely clear and precise, enhancing player awareness and confidence. • The microphone sound quality is clear and "bright" according to others. It is highly flexible and maneuverable, and conveniently detachable when not needed. • A valuable feature is the ability to connect to your sound source via a wire, giving it broad compatibility beyond its wireless capabilities. The second component is the dedicated interface base, which serves as a powerful control hub. • The base's main features work effectively, with the large, round knob for volume control being a significant quality-of-life improvement over standard PC or keyboard controls. LEDs clearly indicate the current volume level. • A large, touch-sensitive button provides an excellent, quick method to mute the microphone. • The base includes six large buttons for on-the-fly adjustments. The most frequently used controls are typically mic gain, mute, and play/pause. Pressing one of these buttons allows you to use the large spinning knob to adjust the corresponding setting. • To fully unlock and remap the six buttons to custom keyboard keys, the NGenuity Beta app is required. While the base is highly functional, it currently feels like it lacks some quality-of-life or deeper customization options. Since the NGenuity app is still in beta, it is possible that more features will be added in future updates. Overall, the HyperX Cloud Alpha 2 package performs well above competitors in sound quality, premium feel, and overall usability. The ability to simultaneously connect to a computer and a Bluetooth device is a particularly useful multitasking feature. The one missing element is a surround-aware mode, the ability to temporarily hear your physical surroundings while gaming. This is a desirable feature that could hopefully be added via a future firmware update. If you have the budget for a premium wireless headset paired with an external interface that places crucial controls instantly at your command, the HyperX Cloud Alpha 2 is an excellent choice.

  ...See More
  • 
  • 
  • 
  • 
  • 
  • 

  Posted 1 month ago by nautec