Customer Ratings & Reviews

Broke after putting it on bevause its made out of tinfoil and cardboard , Steel series is miles ahead

Really enjoyed them the 2 months they actually worked... Still waiting to be determined IF hyperX will actually honor the "warranty" they claim to have as they are dragging their heels and making me jump through hoops to even attempt to resolve the issue

Got this to replace my Logitech G432s. Had some problems right out of the box. It wouldn't pick up the microphone if I put the plugs in the jacks so I Frankenstein'd it with the usb adapter from the old headset just to be able to use it. Saw it was a problem with some sound cards so, since I was planning on building a new pc in a month or two, decided to keep using it. Tried getting the official usb adapter for it but it actually managed to sound worse. Well, today I plugged it into the new build. The mic is touching my mouth it's so close, and everyone is complaining that I'm whispering. I'll be finding ANOTHER new headset after not even 3 months, probably go with logitech since they're reliable. Absolute waste of $100 and I'll never touch this brand again.

Compared to other headsets, the hyper x is really tight around the ear, uncomfortable with glasses and the mic is really not that good.

If I listened to music or watched a video while in a discord, the sound would play as if coming through my mic so they would hear it at whatever volume I had it. Lots of reddit searching resulted in one big "yeah they do that sometimes". I'd never recommend these for anything.

Mine lasted for 4 months and then just up and died, only thing i can think caused it is when i would stand up out of my chair in the winter static would shock my ear from the headset.

Customer service is horrible. Should have been delivered two weeks ago. Best Buy doesn’t care that the reason it wasn’t on time came from their end. Will not shop here again.

Bought as a Christmas gift, headphones has a wire issue and would intermittently cut out the audio from the time they came out of the box.

Ordered two, one didn't and work at all and the other sounded like a lawnmower engine was playing over all game audio. Both were also missing the volume control panel. Terrible

Bought the headset online and when I opened it the headset had such a strong odor. It was so bad that after I took it off my head started to smell like rotten eggs. In addition, the microphone kept giving me issues ultimately forcing me to switch to a different headset company.

The headphones were unbearable to use. I had to redo all of my sound settings to make it work but it still sounded bad

we are on our 3rd pair. i'll never buy these again. contacted customer support from HyperX and they never even responded. there are far better options out there for a fraction of the price.