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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 3066 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.7 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,066 reviews
  • Rated 2 out of 5 stars

    It echoes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. It echoes during my streaming.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just ok headphones. I now use Astro T40's with the mixamp and they are far better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. Buy it. Recommended. Good price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset, it works for my ps4 but the mic doesn't connect to my computer at all

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It was okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got this headset it worked great. After a few days the cable was damaged and the mic wouldn't work. I tried different devices to see if it was just my pc that wasn't compatible with the headset but that wasn't the case. I don't recommend this headset if you're looking for something long-term.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound with some problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have a great sound are a cheap and fantastic way to get into gaming headphones. but the mic is very low quality and mine had cross talk issues. a problem that plagues this model. I would recommend avoiding this one and going with a different HyperX model.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my ps4. Good sound reasonable for the price !

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mic issue

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friends are complaining that they can hear audio feedbacks from the mic

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too muddy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really the best. I returned them the same day I bought them. They are too muddy for me and everything sounded as if I was underwater.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound, poor comfort

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset had good sound quality and seemed like it was of good quality, but unfortunately it was too tight and had too much pressure on my jaw area which made it uncomfortable to use for extended periods of time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    With a ton of great options, these are meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, for the price there are better options even with these on sale

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unreliable Sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved these headphones, especially as a glasses wearer, but after only a year or so of having them one headphone's sound cuts in and out. I think it may be a cord issue. Regardless, it is unreliable and very annoying when gaming.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too many issues.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my pc. I’ve only had it for a few months and the sound won’t work on both ears if the volume is all the way up. The microphone just stoped working making the headset useless now. Sound quality is great... so eh.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product had a faulty cable causing issues when I chatted with friends online. I was able to use an older cable that I had around. In addition, the mic was problematic. Although a good headset, sometimes the cables may be the issue. It may be an issue with accidental damaged products.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The first gaming headset I would ever recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who's spent years trying various gaming headsets and finding most to be "just okay" at best, HyperX did the unthinkable and made the first pair I would actually consider excellent. I stopped buying headsets for years in favor of standard headphones, as typically a $100 pair headphones will beat a $100 gaming headset in sound AND comfort, but the Cloud Alpha surprised me with how good it sounds, even compared to my $280 Sennheisers. The bass is nice and full, not too muddy like some cheaper sets tend to do, while still having a nice clear middle and high end with no noticeable distortion, making them pleasant for not only gaming but also listening to music or watching movies. The closed design cuts out most of the outside noise, which is good for gaming where pinpointing a sound can spell the difference between winning or losing. The microphone is decent but nothing special, and it's removable if you don't need it. The memory foam earpads are comfortable, not too tight on my ears even when wearing glasses, and the adjustable headband is nice. Nothing on the headset really feels cheap and the build is very sturdy. I would have liked to have the extra pair of fabric earpads like the Cloud II has, but it's not a deal breaker. The carrying case is also a nice extra. Overall, the quality and value for the price can't be beat. I've tried many headsets in and around this price range and this is the first that impressed me. For $100, or even a bit more, I would recommend them over the vast majority of headsets. If you normally scoff at gaming headsets in general, give them a listen and they may surprise you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hyper X Cloud Alpha volume too low

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insanely quiet for such a high priced headset. May return soon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BAD NOISE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not good. way to loud. i would try and get something else or go more expensive because these just arent it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced for a wired headset. Missed that the headset was not wireless-nothing noted on package.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good headphones, but super quiet microphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this headset, but I am having so many issues with it. I'm not sure if it's just me or what. The headphones work great. Very comfortable and great sound! My biggest issue is the microphone. It is SO low and no one can hear me. I've gone through my PC settings and I have it on 100%, but I have to yell to be somewhat loud which is super annoying to have to do. I somehow managed to get it to work on Discord where everyone can hear me, but they have to put me at 200%. Other than that, when I'm trying to stream on OBS.. it just doesn't work. It's too quiet which kind of makes this headset useless in my opinion.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not great for Fortnite users

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and it hasn't been 2 months since the left ear began to short out and the mic itself does not work. Thankfully best buy has a great refund policy, however having to exchange this item every few months is a hassle. I do not recommend this for anyone playing video games.

    No, I would not recommend this to a friend