Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 3066 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 3,066 reviews
  • Rated 5 out of 5 stars

    so far so good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. easy hookup with xbox. Haven't tested it out yet with PC. comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best HyperX headset yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give HyperX props as they listen to their customers. The new Alpha model is basically the Cloud headset I always wanted. They managed to improve the sound quality on what was already an incredible headset. The new dual chamber system gives punchier bass but still maintains crisp highs and mids. They finely implemented a removable cable as well which is what I really wanted. Also the comfort HyperX is known for is still there. Best $100 headset available without a doubt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something that could work easily cross platform. I bought a separate case for it and im much happier now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great gaming headphones. For what I paid I definitely feel as though I got my money worth. They are excellent

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not very comfortable

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn’t like them, they kept falling apart. It was very frustrating , we ended up exchanging for another brand

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far no complaints.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to complain about so far, purchased to replace a 4 year old HyperX headset (replaced due to wear and tear plus lack of care).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as Christmas gift after realizing previous headset was not Xbox compatible, and so far so good. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets sound amazing! The mic is a little bit on the soft side though so may need to tweak sound settings a bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift (:

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my little brother so he can play games with his homies on ps4 and he said he loves them!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic echos really bad in party chat on Xbox one. If this didn’t happen it would be an excellent set of headphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5 star review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset! Highly recommend purchasing this headset in the near future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset. Best value for a wired headset especially when it is on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset. Best value for a wired headset especially when it is on sale.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average. Poor audio quality.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent comfort, but the audio quality was sub-par. I decided to return them for that reason.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love these headphones!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. My son has been using these headphones for his Xbox and he said they are excellent.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pricey headset - cheap parts

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 1 year of LIGHT use -- inline volume control has already gone bad.

    No, I would not recommend this to a friend
    • Brand response from HyperX Product Expert
      Posted .

      Hey there! The Cloud Alpha has a detachable main audio cable (the one with the volume control on it). If you are still having issues with it, just hit up our support team and they should be able to help you out with a new cable!

      https://www.hyperxgaming.com/us/support/technical/emailsupport

      Zachary | HyperX HyperX

  • Rated 2 out of 5 stars

    Not worth the headache

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 headsets completely broke after 6 months of usage. I wouldn't recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked fine, until it didn't

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product in mid January 2020 and haven't had any problems with it until today (March 31, 2020). Today, the microphone suddenly stopped working. I thought maybe the problem was with the driver in my laptop, but after a lot of troubleshooting, I've found the problem is that the microphone part of the headset is no longer functional. For a headset at this price range, I would've expected longer than 2.5 months of use out of it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Headset - sturdy also for heavy use with gaming

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox X; No Go

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo; couldn’t fix. A40 is incredible on the Xbox X works right out of the box.

    No, I would not recommend this to a friend