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Customer reviews

Rating 4.5 out of 5 stars with 3074 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.7 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 3,074 reviews
  • Rated 1 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily broken. Poor microphone. Hard to hear other players.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones aren’t bad . Middle of the road. They lasted for about 2 months before the wires worn out and broke but my kids are pretty rough on things

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Gamer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my son at an unbelievable price definitely a win

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad headset for beginners!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I plugged in my headset my game kept on making different kind of noises so would like a refund or a new set of headphones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nah

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to connect to my Xbox. Returned them to the store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    word

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not the best wires to long i needed it to be loud to blast my ear drums

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hyper X Cloud Alpha Pro is not worth it's budget price for many reasons. The headset is too tight, the cable tends to coil up frequently contrary to other headset cables, and the earcups are not comfortable. The sound is fine, and the mic is okay. Do not buy this mic, buy the earlier counterpart (Hyper X- Cloud Alpha)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didn't even last a year.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These didn't even last a year. Bought them 6/2020 and now the sound has faded and they don't work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hard time finding headphones. I had the cloud 2 for a long time and those headphones were amazing. And then I bought these and these headphones are great. Hyper X makes some of the most conformable headphones. The Sound quality is great with a good amount of bass but also not sounding muddy. The mic on these headphones is really good and never head anyone complain. If you are thinking about buying these headphones don't think anymore JUST BUY THEM. If you need anything from Hyper X don't worry because all of there products are quality and at a good price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hyper X Pro

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality wasn’t! Not made with good material, wire quality not good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely doesn’t work as expected , poor quality for the price

    No, I would not recommend this to a friend
    • Brand response from HyperX Product Expert
      Posted .

      Hey there! We're sorry the Cloud Alpha didn't work as expected and we'd love to know more about the issues you experienced with it, especially if we can help you out. Can you reach out to our support team directly so we can get more details?

      https://www.hyperxgaming.com/unitedstates/us/support

      Zachary | HyperX HyperX

  • Rated 2 out of 5 stars

    Great for PC, not so much for XBOX

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these due to the fact I've had the HyperX Cloud II's. These are looked at the next step up, and they were great on PC but Xbox it had a echo and no noise cancellation. If I turned the volume up too high, people who were in the party chat could hear themselves; too low I couldn't hear people in the party. The XBOX stereo adapter did not help either

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned 3 times in 6 months, they would just stop working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for Gaming and Music

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are BY FAR better than any headset I've ever had. They are so comfortable on your head you barely even notice they're there. Gaming with them are a wonderful experience, you can hear every footstep and gunshot in CoD. Music is just as good, they are better than my Beats Studio Wireless headphones for music. They have just the right amount of bass and treble for the average music listener. They feel premium because of the metal they're made of. Truly a great product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not much to say

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quickly. It’s a Christmas gift so can’t say much else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They work alright when they work...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my new headset for a few days, used them twice and they constantly disconnect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Don’t buy. . My old school phone earplugs sound better. End of review.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    did not caame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not came and wasted time and money this is a waste of time

    No, I would not recommend this to a friend
    • Brand response from HyperX Product Expert
      Posted .

      Hi, Leoo! We're sorry to hear about that. Please contact the vendor in regards to your order to see the status of your headset. If you're still having issues, feel free to reach out to us directly on our social platforms. Let us know what you find! HyperX

  • Rated 1 out of 5 stars

    Def not worth

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echos in chats. across all models of this brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cloud 2 are better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These didn't feel comfortable at all. They sounded ok I prefer the Cloud II's more

    No, I would not recommend this to a friend