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Customer reviews

Rating 4.5 out of 5 stars with 3071 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are impressed with the Cloud Alpha Wired Stereo Gaming Headset's sound quality and comfort, making it a popular choice for gaming. Many appreciate the headset's reasonable price, good microphone, and lightweight design. However, some customers have expressed concerns about the volume control, fit, and occasional echo issues during streaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 3,071 reviews
  • Rated 4 out of 5 stars

    Decent headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all good audio is low if plug direct into Xbox controller I suggest a chat pad to boost overall volume

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Mic was bad.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very clear but the mic was echoing. Wouldn’t buy again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son enjoys it for his gaming. I enjoy it for an increased level of peace and quiet. :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headsets. Bought this for my son and he just loves the quality in these. Normally I would replace his headset every 6 months or so due to mic issues. These have lasted but I bought the 2 year insurance on them just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I got what I paid for, which is very good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this headset for about a month now. It's not yet supremely comfortable as I had been hearing, but I've found that headsets take a while for me before they get comfortable. I'm really happy with the build quality, and the mic has been solid too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    doing what its supposed to do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just hope this one lasts and Best buy messed out last warranty up said we returned when we never did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson needed a new headphones and he had been wanting this headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headsets for my grandsons. They work really well and they love them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound muffled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I read and watched many reviews about this headset prior to me buying it. So I was excited to try it for my pc gaming. 100% underwhelming. It all sounded muffled, I even bought the usb amplifier that hyperx sells, it made no difference. Ended returning them and decided to up the budget. Ended up buying Astro A40 with the mix amp and WOW that’s the headset to get. I was shocked how good they sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome comfort and sound quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing and gives a very natural sound. The only issue I have with this is that people in voice chat or discord can hear what you're listening to which is annoying. If you don't care about that, I fully recommend this headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for the money. Have had no issues at all since purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for music and gaming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses these while he is composing and listening to music. He also uses them to game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GAMER SON

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY SON LOVED THIS HEADSET. IT WORKS GREAT AND IT WAS THE PERFECT CHRISTMAS GIFT.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    HyperX Cloud Alpha is a great headset!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with a sturdy build quality. Seems like it has great spatial detailing and overall good sound. Mic is good but not great. The cloud Alphas are slightly bulky and heavy, so if you have a small noggin beware. Overall very nice quality headset for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Functional, not the most comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I enjoy these headphones. Only issue is that the padding could be more comfortable. I am giving 5 stars, because they are extremely functional, and for the price they are good. However I have had more comfortable headphones for the same price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids live this game the play it all the time. They like to share it also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My gamer son loved them! He could not have been happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HYPER X HEADSET

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has greatly enhanced my playing experience. Has also helped improve my play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for all platforms. Strongly recommend if you play between consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for Son

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son, who games on his laptop. He thinks they are great.

    I would recommend this to a friend