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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3072 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are impressed with the Cloud Alpha Wired Stereo Gaming Headset's sound quality and comfort, making it a popular choice for gaming. Many appreciate the headset's reasonable price, good microphone, and lightweight design. However, some customers have expressed concerns about the volume control, fit, and occasional echo issues during streaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 3,072 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great for PC Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my PC. I switched over from a Razer Kraken headset since I wanted something with a detachable mic and this worked perfectly. It's definitely more comfortable and doesn't hurt when I use my glasses for long hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall good hearing and very comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the product and look forward to buying more products like this !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for one of our grandsons and he absolutely loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, teenage son loves it. Works perfect for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these headphones for awhile now and I have nothing but good to say about them! The quality is fantastic, they sound great, and the mic is actually great too. Best wired headset in my opinion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    comfortable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice quality headset and the padding for the ears makes it comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids have loved this and purchased more for the rest of the family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Amazing product!! I would highly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice 'phones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming and listening to music. I really like the ability to detach the mic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality, a little too small for me

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, I don’t use the attached microphone because I already have one but it’s still a pretty good headset mic. My only complaint is that the padding is a little small so it squishes down on my ears. Nice audio quality overall

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and build quality. Although they call it an alpha pro it is the same as the red alpha except for the color. Best Buy usually sells this less than the red one making it well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really well and sound great I would for sure Recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I would recommend!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an older set of HyperX’s with these and I have to say that these are amazing! The sound and the mic make PS4 gameplay much better than before! The removable cord with mic and volume control is a nice upgrade as well! A++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good and loud headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset and delivery didn’t have to wait long for curbside pickup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound, terrible mic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, but the mic stopped working 2 weeks later

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    awww yeah headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goes on my head makes sounds gives me a headache when too loud whoop whoop

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jacob’s review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing no complaints works great and can hear everything perfectly. I love how you can take out the mic and wire for easy traveling with it. Packed is great and works amazing quality is perfect. I totally recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product is used for all my systems and it works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent headphone. So far, it is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones for PS4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the most comfortable headphones I’ve ever had!!!

    I would recommend this to a friend