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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3072 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Cloud Alpha Wired Stereo Gaming Headset's sound quality and comfort, making it a popular choice for gaming. Many appreciate the headset's reasonable price, good microphone, and lightweight design. However, some customers have expressed concerns about the volume control, fit, and occasional echo issues during streaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,072 reviews
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good quality headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for use on PS5, just plug into dualsense port. Only issue is there isn't a party/game volume slider just the one in the actual PS5 menu so balancing can become tricky

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hyperx, the best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time I bought this brand was in 2017, they are of high quality and their duration is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for console gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefer Alpha > Hyper X Cloud II for console. You can manually adjust volume on alpha for series X. USB for hyper X does not work on consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good gaming headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most comfortable headsets I've owned. This is my 2nd one that I owned. Nothing was wrong with the first one, I just wanted a 2nd one for my other build.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these fory 12 year old son and he loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kitchen Aide Dishwasher was installed on time.....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset, but the surround is just OK I would say.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Left ear randomly stops working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset in about a year the left ear just randomly stopped working. I treat my headset very well, just setting it down on my desk each day and picking it back up to use the next. There is no reason one ear should just stop working. Kingston replaced the headset and then a year later the same exact thing happened to the RMA headset. They wouldn't stand by their replacement product and just kept repeating their warranty was out of time from the original headset, with no bearing on the replacement at all. So they could have sent me dud and if it was out of warranty from the original they would have done nothing. I cannot recommend this company or product at all. Look elsewhere for a company that will back their products up better. Also, this product itself seems to have an issue with the driver randomly not working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High-Quality Sound

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am working online and using them every day. I find them very reliable. They have a very good microphone and provide a high quality sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really nice headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband and he said it is a really nice headset. Everyone we play with also says that they can hear him crystal clear even when he has his volume turned down.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    HyperX

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my sister. She said they work really well. I have used Hyperx for years and enjoy the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Broken within 7 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved them and up until recently, they would have gotten 5 stars. These were purchased on June 24 and by August 10 there were issues. I am hoping it was just a fluke, they are being exchanged today.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HX Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not worth the price. There is easily better wired mics for lower prices than this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USE IT EVERY DAY. IT DOES WHAT IT SAYS ON THE BOX.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Echoed bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echoed and returned to get another same pair. Also echoed. Maybe because Xbox X. Not sure but they didn’t work haha

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset I returned the turtle beach stealth 600 for these. The only thing I’m not a fan of is the chat volume & mute control it’s kinda tricky. Otherwise it’s a awesome sounding headset.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hyper x headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset , I’ve gotten it replaced once and the customer service was great and never had an issue getting a replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Opinion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has some trouble connect to my Xbox controller and I have to play around with the cable to get it to work which is kinda annoying but everything else is great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Gaming Headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and great quality!!! Would highly recommend for any gamer. I purchased this for my grandson and he uses is daily!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I paid, very happy with overall value.

    I would recommend this to a friend