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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3072 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are impressed with the Cloud Alpha Wired Stereo Gaming Headset's sound quality and comfort, making it a popular choice for gaming. Many appreciate the headset's reasonable price, good microphone, and lightweight design. However, some customers have expressed concerns about the volume control, fit, and occasional echo issues during streaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,072 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for 16 year old son as a replacement to an older version. They work well, sound is good, easy to use, he would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great gaming headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for his gaming computer. He loves the comfort they provide and able to wear these for hours without fatigue.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A good headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset. Long cables. Good audio quality. I got this in red so i bought 2 in black.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yeah yeah

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hella good dark piece of equipment i wouldnt change for anything in the world. Good purchase anybody that dont buy it is cray cray

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing. Not what I expected from HyperX.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hopeful about this headset - I have used HyperX headphones for my PC before and it was a great experience! However, this headset fell short - which I read in other reviews but decided to give them a try anyways. Boy, was I wrong. First, the headset became uncomfortable and hurt my ears after about an hour of use. I am used to extended gaming sessions so this was a bit of a let-down. Second, everyone I gamed with said that my headset buzzed constantly - I altered the volume but on the headset AND on the Xbox and nothing got rid of the buzz. Also, they constantly said they heard their voices echoing even after I turned the volume down to its lowest point. Lastly, they all said the audio quality of the microphone was terrible - they liked it to talking through a tin can. I gave them a chance and was disappointed. I am thankful for Best Buy's return policy as I returned it after less than a week. I am going back to Turtle Beach after this disappointment.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok headsets

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok headsets. It doesn’t do a good job at letting you know where the sound is coming from like in cod. They stopped working after a year being given great care.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! It’s at a good price and is totally worth it! Recommend it to anyone who wants headset that isn’t that expensive!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I couldn't hear my roomba

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was immersed so much into what I was watching with these headphones I was surprised when my roomba bumped into my foot. Solid phones solid price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset for PC and Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. I love how the mic and cord are detachable so if one breaks you just have to replace that part not the whole headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son for gaming purposes and he is totally happy with the purchase and the quality of the headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality- maybe meant for smaller heads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, but my ears hurt after using them for about 30 minutes (I wear glasses), so I have to take breaks more often than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top notch on a budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for non-noise canceling headphones. Sound quality is great, for the price, top notch of this end of the spectrum!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really good headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely good headset with really good sound quality. Mic works perfectly as well. Would definitely recommend it to a friend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great pair of headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HyperX make some great products. With good quality, good materials, and decent sound. This headphones aren’t perfects, but make the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset/mic!! sounds is 10/10 and definitely recommend of you are looking to upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Son loves head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son he loves them great sound ! He uses them for his x box they work great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a while ago, really like it. Before I bought this, I was using a speaker while gaming. Now I can hear much better!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Legendary Gaming Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HyperX - Cloud Alpha Pro Wired Stereo Gaming Headset is the best quality headset I have ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Cloud 2 and the cloud flight they are fantastic but this headset is in other league. The sounds are clearly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting these headphones! High bass and crisp sound

    I would recommend this to a friend