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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3069 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Cloud Alpha Wired Stereo Gaming Headset's sound quality and comfort, making it a popular choice for gaming. Many appreciate the headset's reasonable price, good microphone, and lightweight design. However, some customers have expressed concerns about the volume control, fit, and occasional echo issues during streaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,069 reviews
  • Rated 2 out of 5 stars

    Hyper X Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They believe hyper X Can do better and it need a lot of work because the sound is low and the mic to talk is not go as well and it hurts my ear as well so I don’t recommend it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Solid craftsmanship

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built but my formers complain of a really bad echo sometimes

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I own, sound is amazing and controllable to wear

    I would recommend this to a friend
  • Cons mentioned:
    Echo

    Rated 2 out of 5 stars

    It echoes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. It echoes during my streaming.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just ok headphones. I now use Astro T40's with the mixamp and they are far better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. Buy it. Recommended. Good price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset, it works for my ps4 but the mic doesn't connect to my computer at all

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It was okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got this headset it worked great. After a few days the cable was damaged and the mic wouldn't work. I tried different devices to see if it was just my pc that wasn't compatible with the headset but that wasn't the case. I don't recommend this headset if you're looking for something long-term.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound with some problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have a great sound are a cheap and fantastic way to get into gaming headphones. but the mic is very low quality and mine had cross talk issues. a problem that plagues this model. I would recommend avoiding this one and going with a different HyperX model.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my ps4. Good sound reasonable for the price !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound, poor comfort

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset had good sound quality and seemed like it was of good quality, but unfortunately it was too tight and had too much pressure on my jaw area which made it uncomfortable to use for extended periods of time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    With a ton of great options, these are meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, for the price there are better options even with these on sale

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too muddy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really the best. I returned them the same day I bought them. They are too muddy for me and everything sounded as if I was underwater.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unreliable Sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved these headphones, especially as a glasses wearer, but after only a year or so of having them one headphone's sound cuts in and out. I think it may be a cord issue. Regardless, it is unreliable and very annoying when gaming.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Too many issues.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my pc. I’ve only had it for a few months and the sound won’t work on both ears if the volume is all the way up. The microphone just stoped working making the headset useless now. Sound quality is great... so eh.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mic issue

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friends are complaining that they can hear audio feedbacks from the mic

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The first gaming headset I would ever recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who's spent years trying various gaming headsets and finding most to be "just okay" at best, HyperX did the unthinkable and made the first pair I would actually consider excellent. I stopped buying headsets for years in favor of standard headphones, as typically a $100 pair headphones will beat a $100 gaming headset in sound AND comfort, but the Cloud Alpha surprised me with how good it sounds, even compared to my $280 Sennheisers. The bass is nice and full, not too muddy like some cheaper sets tend to do, while still having a nice clear middle and high end with no noticeable distortion, making them pleasant for not only gaming but also listening to music or watching movies. The closed design cuts out most of the outside noise, which is good for gaming where pinpointing a sound can spell the difference between winning or losing. The microphone is decent but nothing special, and it's removable if you don't need it. The memory foam earpads are comfortable, not too tight on my ears even when wearing glasses, and the adjustable headband is nice. Nothing on the headset really feels cheap and the build is very sturdy. I would have liked to have the extra pair of fabric earpads like the Cloud II has, but it's not a deal breaker. The carrying case is also a nice extra. Overall, the quality and value for the price can't be beat. I've tried many headsets in and around this price range and this is the first that impressed me. For $100, or even a bit more, I would recommend them over the vast majority of headsets. If you normally scoff at gaming headsets in general, give them a listen and they may surprise you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product had a faulty cable causing issues when I chatted with friends online. I was able to use an older cable that I had around. In addition, the mic was problematic. Although a good headset, sometimes the cables may be the issue. It may be an issue with accidental damaged products.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hyper X Cloud Alpha volume too low

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insanely quiet for such a high priced headset. May return soon.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced for a wired headset. Missed that the headset was not wireless-nothing noted on package.

    No, I would not recommend this to a friend