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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3069 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are impressed with the Cloud Alpha Wired Stereo Gaming Headset's sound quality and comfort, making it a popular choice for gaming. Many appreciate the headset's reasonable price, good microphone, and lightweight design. However, some customers have expressed concerns about the volume control, fit, and occasional echo issues during streaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 3,069 reviews
  • Rated 5 out of 5 stars

    Xmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son for xmas. Good value for the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded very muffled, not happy at all with sound quality. Microphone was of average quality for a gamer headset like this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Weird smell

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work on my PS4 and has a weird smell!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My pet leprechaun hates this headset. The sound quality is terrible.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They break all the time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They break all the time. Get the extended warranty. Last a year.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Echo in voice chat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have these at max volume your friends will hear your audio and cause it to echo. Automatic deal breaker, common issue with these headphones. Returned and went back to my xbox wireless set.

    No, I would not recommend this to a friend
    • Brand response from HyperX Product Expert
      Posted .

      Hey, SchruteFarms. We're sorry to hear that you've returned your headset. The audio feed may leak causing the microphone to pick up if you've positioned your microphone too close to yourself and maxed out your volume. We recommend placing the boom mic about three fingers width away and setting the audio to about 75%. If you have any questions or would like to expand more on your feedback, send us a DM on our social feeds. Let's chat!

      Sidney | HyperX
      Chat/Email - https://www.hyperxgaming.com/us/support
      Facebook - https://www.facebook.com/hyperxcommunity
      Twitter - https://twitter.com/HyperX HyperX

  • Rated 5 out of 5 stars

    Noice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please stop sending me emails to review this product, thanks.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working after a week. The other party was unable to hear me speak.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the headset and actually bought 2 more .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hyper X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son says it work real well! Thank you so much !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset I love it I recommend it, ggggggggg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kids are happy with purchase. Switched from wireless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headset. Bought on sale. Use for COD on ps4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for at a good price. No regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what i wanted!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what i wanted and I’m glad that i bought it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crud tier

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not last 1 year. Worked great at first, but suddenly stopped working after 11 months. Mic wont pick up voice, but somehow still picks up audio coming through the earpiece. No idea how that works. Utter crud. Tried it on multiple devices.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as advertise. They look great. All black is real subtle.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't recommend at all

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby doesn't like it.much, sound clarity is awful

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not happy with these headphones. Eventually broke... These headphones are extremely heavy and uncomfortable to wear for long periods of time. The sound quality is mediocre. My pair only lasted a few months. You're better off buying a different set of headphones.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my brother and he loves them great headphones.

    I would recommend this to a friend