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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3069 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are impressed with the Cloud Alpha Wired Stereo Gaming Headset's sound quality and comfort, making it a popular choice for gaming. Many appreciate the headset's reasonable price, good microphone, and lightweight design. However, some customers have expressed concerns about the volume control, fit, and occasional echo issues during streaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 3,069 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset ever good sound quality, very comfortable. And noise cancellation is great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product very clear sound comFortable Definitely worth it. And I would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones I can really concentrate on the game with no background noise to distract me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    HyperX Hype

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing and feel great! Totally recommend for a lot of things not just gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Budget Level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for a budget gaming headphone but the 3.5mm connector got stuck in the PS4 controller. The quality of the wire is bad. I rated 4 star for its ease of use, comfort, and sound quality. But the sound quality for the price can be better. Recommend it only if cannot spend more than $100. If you can spend about $200 then buy Sennheiser 58X Jubilee with VModa Boompro Mic or Beyerdynamic 770 or 990 Pro (32 Ohm Version) with the above mentioned mic if you want to connect to your controller and play.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Head sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming and pc. Comfortable enough for extended periods of play time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable and the mic quality is decent. Sound quality is also amazing. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome gaming headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll keep it simple, these are one of the best headphones out there and i recommend it to anybody looking to buy gaming headphones! Sound quality is fantastic with clear audio and deep bass. On ps4 they sound pretty loud (which i like because most headphones sound low on ps4) and on xbox one even louder, i love using it on all my consoles and even mobile phone to listen to music! Again i 100% recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for the price. Comfortable to wear for multiple hours. Easily able to hear footsteps in 3D

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cloud Alpha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for the price. There are several competitors but actually getting a good quality build from hyperx is essential. Definitely an upgrade from the cloud II

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good but Can't Move Earcups Much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HyperX Cloud Alpha Pro are good headphones but I'd actually recommend saving a few bucks and going with the non-pro version. They are pretty much the same headphones and the only difference I could find with these are that they are fully black. Even the Best Buy guys couldn't tell me what the difference was, especially because the packaging is also identical. Apart from that, the sound quality is great for the price and the clamp was okay. I ended up returning these however, because the earcups are not very flexible. Because of the way they made the earcups be attached to the metal wiring design rather that the a swivel on the band, you can only adjust the up/down angle of these headphones. It never felt like it made a perfect seal around my ears due to their being no freedom in the sideways angle. If you try them on and don't find the way it sits on your ears uncomfortable, I think these would be a solid option for most gamers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yes!worth to buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone are perfect for gaming it cancel all outside voice and it sound perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Must have for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the sound quality and earpiece comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent headset for Nintendo Switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, sound and comfortable! Purchased for my 12 year old son to use with his Nintendo Switch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I like it SOOOOOOOOOOO much

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! Where do I begin! 1)This is the headset that started it all; changed (gaming) my life, it did!!! 2) I like it SOOOOOOOOOOO much that I bought the 7.1 version too! 3) FANTASTIC sound gaming & just listening to tunes! 4) TrackIR5 fits it REAL nice! AND it's MADE IN CHINA! Now,I ask you, How great is THAT!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable great sounding

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these headphones the sound makes it so real life and they are comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Quality audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio and comfortable fit. Wire is very adjustable. Also, best price on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    No regred

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a second pair already and works well. Clear sound and comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality and amazing comfort . Take your gaming to the next level

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound & build quality. Light weight & lots of cushion.

    I would recommend this to a friend