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Customer Ratings & Reviews

Your price for this item is $66.99
The comparable value price is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 3066 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the excellent sound quality and comfort of the Cloud Alpha Wired Stereo Gaming Headset. Many appreciate the reasonable price point and the quality of the microphone. However, some customers have expressed concerns about the volume control and fit of the headset, with a few reporting echo issues during streaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 3,066 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for Fortnite!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband and son who love to play video games really LOUD! They both say the sound is amazing; for both gaming, movies, and TV shows! Perfectly content with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Articus Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I work from home and like the big cans on these headphones, cover my ears completely. Superb sound quality. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming Headset Perfection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headphones honestly 10/10 would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every cent!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset, works great with my hyper x Quad-cast S

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and rich sound, love it for gaming! I work from home and use it for Five 9, everyone I speak to says I sound very clear! Great for a non USB headset!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Headset I've Found

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best headset I've owned and I've gone through close to a dozen the last year (young kids break things regardless of how close you watch them). LOVE THESE.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Petty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good. Not the most comfortable after a little use. Fair value. I won’t return them. Separate chat volume would be great addition.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Gifting success!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son says this is the best set he’s had so far! Great price during the holidays.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is still the best bang for your buck wired headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High-quality headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset with audio quality. Worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. comfortable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    High Quality Headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so appreciate the quality HyperX puts into these. There are so many out there that break too easily. If you want something that will not have the common issues you see...this is it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the color. Sound quality is great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second set of headphones from HyperX, and I love them. I use it for gaming and for music streaming and the sound quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, quality sound and performance. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Works Great for PC... Average for Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on what kind of controller you have, the sound quality is either great or bad. For example, I have a brand new all red controller that I picked up at Best Buy and when I plug the mic in the sound quality is poor. I can barely hear my friends and the in game volume is low. If I use my old controller from when I got the Xbox one s (standard white) everything feels and sound right. At first I thought it was just a busted controller but I used a different headset and it sounded great, so it wasn’t the controller.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Gaming Headset!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually brought the headset to do mental health therapy sessions online. I can hear my patients clearly and talk to them with ease. The sound is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must comfortable headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound build quality to last long time. I bought one for my son 2 years ago still working like the 1st day that why I bought a second one for my self

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great for the price, but nothing fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and work how they should. Out of the box, their sound isn't great, but with an EQ they sound good. The mic picks up a fair amount of backgound noise.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    If I could give it to zero, I would

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy hyperx, and I’ve never had this problem before but this one is a complete dud. I can barely hear anything out of it and the microphone never works. It’s basically useless and doesn’t do anything it’s supposed to do. I don’t know that I’ve ever bought one exactly like this so maybe buy one of the other hyper X products. I bought several of those and never had a problem. Now for the second part of this review, Best Buy totally screwed me over on this because they only gave me 17 days to return this. We weren’t using it very much so we didn’t know until the 30th day that it didn’t work. It was intermittently working and it just takes a while to figure out that it’s just never gonna work right. We had to test it on several different controllers, for example. They did not give us time to do all that and now I have to see if I can get factory warranty on it because Best Buy didn’t even give me 30 days. They’ve always given me at least 30 days so I didn’t know that was gonna happen. I didn’t know. I only had a couple of weeks to test this out. It’s ridiculous. I don’t know when they change that or if it’s only directed towards certain products but be careful. They don’t want to take responsibility for anything. I shop here all the time and I’m very disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    HyperX working fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice set of headphones. Second pair I purchased for the family. First set are 18-19 months old and still work fine.

    I would recommend this to a friend