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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3082 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the exceptional sound quality and comfort as the standout features of this headset, with many users also praising its affordable price point. While the microphone and lightweight design receive positive feedback for their performance, some users have noted concerns regarding the volume control and occasional echo issues. Overall, the product is well-regarded for its audio clarity and ease of wear, despite minor criticisms regarding its fit and technical settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 3,082 reviews
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this headset for my child, who is hard on gaming headsets. He was very happy with the headset and the reviews both on Best Buy and other sites are accurate. It is a great headset that is well made and had some heft but not too heavy. He doesn't have a huge head and it isn't too big for him. The mic stopped worked at times and tech support from the company was great. Going to send him a new headset, even though I think it is was more his fault than the headset faults. He doesn't take the greatest care of them. Worth the price and lives up the name! Highly recommended, if you want a good headset that is basic but not top-line.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent for Gaming and Focused Music Listening

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending months with Audio-Technica's ATHM40x, I ended up replacing those with a these: they have a much better low-end, don't have cumbersome ear cups, and don't require after-market ear cushions to fit those of us with larger-than-normal ears (I have huge ears and a big melon and these don't compress either). This is my second pair: the first is for gaming and WFH days. For work I can spend 6+ hours listening continuously ans don't experience fatigue with these. Sound is detailed, tight and clean: music ranges from noisier metal (Converge) to hip-hop (RTJ) to gentler indie stuff (Sufjan Stevens). Re: voice, Ring Central calls sound great and I've been told I'm very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I've ever owned. Comfortable, lightweight, solid sound. I prefer these over my Steel Series Arctis Pro and my LG G-Pro Wireless. They last forever too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Most comfortable headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical at first but the headset was amazing. Super comfortable and the sound was pretty decent great mids and highs with decent bass. Constructed very well. Very light on the head. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 4 out of 5 stars

    Comfortable good mic

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit my 11 yr old comfortable. Not too hot like some can get, lightweight. The mic worked great on xbox1 and pc which was a problem with his previous headsets

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Great sound quality. I'd rank at a 10

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for wife along with her new series S xbox. After having a not so good time with newer razer products over the last few years, and the logitech headset that inise being a bit to pricey for just an xbox i grabbed something new. At the price point this is a pretty decent headset. The microphone thats on it is defently on the higher end soectrum for built in mics, and the sound wauloty is above average. Pretty comfortable and is a robust feeling chassis.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Happy Ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and great sound. I can wear these all day with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an upgrade for our 16-year old gamer who was using an old Turtle Beach headset that had a failing microphone. I read all the reviews and knew that this brand/model was quality. Actual usage has not disappointed. My son has nothing but good things to say about the sound quality, microphone clarity, and comfort. He plays multiple hours a day, so he's about a reliable source as any of the "experts" out there. Would highly recommend if you're looking for a really good headset. We purchased on sale when they were like $80, and I think you can still find them at that price point.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for gaming!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product, especially around the holidays whenever it is on sale. Sound and performance are spectacular as I can wear these for over six hours while gaming without any discomfort. HyperX’s build quality has always been spot on, coupled with the braided cable provides a sense of high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guts perfectly and sound is perfectly , it’s past and doesn’t bother ears

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Top Gaming Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a lot of time looking for Headsets for my PS4 and these are perfect for me the build quilty is amazing. It’s also light weight and very comfortable for long gamming sessions ( 8+ hours ).

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Do your research!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this headset for about a month and, The build quality, the sound quality, the PRICE. I'm blown away by this headset. My previous one was a Steel series Arctis pro rgb and that headset is $280. It is HOT GARBAGE compared to the cloud alpha's that are $99 wired.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bass heavy and solidly built

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably spent way too much time researching xbox one headsets. I decided on this one as I was tired of my Turtle Beach headsets breaking at the earcup pivot points. The solid build was a must, but an equal sin was having really thin bass. So I researched this one and found the reviews to be true- the bass is a superb- possibly at the cost of some mids, but I’m quite happy with it. Solid warranty (2yrs) backs the product which I love. Previously used wireless and hated having to charge between evenings. Love that there is no battery concern. Used with Sonicstage and there is a great surround sound feel on my xb1

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    You can’t go wrong with this headset!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very comfortable headset. The sound quality is great. It’s not too bulky and you can remove the microphone if you don’t need it. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    Hidden Gem

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use as my main PC headset and as a backup to my PS4s Astro A50s. These ended up being really great. I now use these for both my PC and PS4 99% of the time. They don't cause hot spots on the headband, and both the headband and earcups are very comfortable. I have had no complaints about the mic, which swaps on and off without issue. The cord offers plety of length, and also comes with an extension. There is an inline volume control and mute button. I have wore them for up 12 hours strait without fatigue or pain. They are closed back, so your ears will sweat. I primarily use them to game and watch movies. WHile gaming, you can hear the footsteps and direction they are coming from very well. For movies, the stereo sound is pretty amazing when watching movies with highdef sound. I have turned around a couple of times thinking someone was talking or knocking behind me when watching a movie. The combination of hair product and longer sessions can make the headband sticky, like most headsets, but the material of this one cleans off very good with a wet cloth. The construction is very sturdy, with a metal headband, unlike plastic Turtle beach headbands. I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    HyperX - Cloud Alpha Wired Stereo Gaming Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and he LOVES this headset. He loves the comfort and grip to the head, the sound quality, and is pleased that the mic is detachable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality microphone, my first set of these headphones (or similar model) lasted over a decade. Very happy with the brand and will continue to use them going forward.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Will buy again

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this head set! Durable great sound quality and reasonable price!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Absolutely love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a big headphone person, I much prefer to listen to my PC audio via speakers... But I recently started playing World of Warcraft again and needed something for raid nights and discord. I hadn't bought myself a headset in more than eight years, and found myself a little over my head with the newer stuff, but a helpful Best Buy employee set me on the right track. That said, I do love this headset. It's comfortable, the sound is awesome and the microphone is crisp. I have never before found a headset that was comfortable to wear for hours on end, but this one is great. My ears love it!

    I would recommend this to a friend