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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3078 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers are impressed with the Cloud Alpha Wired Stereo Gaming Headset's sound quality and comfort, making it a popular choice for gaming. Many appreciate the headset's reasonable price, good microphone, and lightweight design. However, some customers have expressed concerns about the volume control, fit, and occasional echo issues during streaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 3,078 reviews
  • Rated 5 out of 5 stars

    Head set

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality durable product quick and east set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It was just what my wife needed. She is very pleased with this product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hyper-X headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard rave reviews about these gaming headphones and just had to try them out. I thought they were way too heavy and my neck hurt after wearing them for about an hour and a half. Also, I thought the volume was very low. They do however feel great on the ears and you can tell that the earcup design was well thought out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy with Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with Xbox Series X. I have the Hyper X Cloud X for the last couple of years and those are phenomenal. I thought with these being on a great sale that i would "upgrade". Plugged these into my same setup and my party chat friends all say the echo is unbearable. I tried removing the controller, adapter, different controller, adjusting all sorts of settings, nothing helped.(Yes i scoured the internet for fixes, no luck) I contacted HyperX support and they told me to not use these headphones and to use my other pair bc these have issues. My buddy bought these same headphones and had the exact same party echo issues as well and returned his. Seems to be no fix or support from HyperX with these. All that being said. I still LOVE my CloudX headset. It is awesome. I use the turtlebeach controller adapter with them on elite controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it, try it out

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really nice in volume. Is great to use while gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yep

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well !! Comfortable Good sound quality !!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade but not loud enough. Most games just are super quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gift item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter is real "gamer." She loves these headphones and has called it the best present she ever got. that's enough of an endorsement for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for my grandson would recommend it to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Problems with feedback.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried replacing a similar HyperX headset with these for use with my Xbox but I was getting some feedback from the mic. I wasn't able to fix the problem so I ended up buying Microsoft's new wireless ones. I left a decent review because except for that one issue these are excellent. It might've been a defective pair or just a problem with my specific set up. (Plugged directly into controller)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my son. He likes it pretty well. Lasted about a year and a half until the mic went out and needed replaced, but could order it from Amazon no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a four year old headset with the Alphas. Wasnt too sure about how good they would be considering the price they were listed at, but turned out to be great value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son is a gamer and this is perfect for him. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect tbh bc its just very easy to use and organize

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son plays on PC and he loves this headset. We did have an issue where one side stopped working (I’m guessing he dropped it), but we purchased the warranty so best buy replaced it. If you ever buy a nice headset (like this one), buy the warranty. Definitely worth it. None of his headsets have ever lasted so I’m pretty confident the craftsmanship was not the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product at comparable price. Shipped as stated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming headsets I’ve ever owned!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    way better than turtle beaches, fit comfortably and sound quality is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great speakers. Quiet mic

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and lightweight. The mic is (according to my buddies) really quiet. But the speakers are beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. The microphone sounds good and they’re super comfortable!

    I would recommend this to a friend