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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3078 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers are impressed with the Cloud Alpha Wired Stereo Gaming Headset's sound quality and comfort, making it a popular choice for gaming. Many appreciate the headset's reasonable price, good microphone, and lightweight design. However, some customers have expressed concerns about the volume control, fit, and occasional echo issues during streaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 3,078 reviews
  • Rated 1 out of 5 stars

    Echoed bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echoed and returned to get another same pair. Also echoed. Maybe because Xbox X. Not sure but they didn’t work haha

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones for Xbox one series x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Sound nice and mic quality is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for Xbox one. A lot heavier duty than most

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is awesome. Works with ps4 and ps5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still works great after a few months. worth the buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality at a god price. Bought on sale for excellent value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around comfort

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit. Perfect for work, gaming, or movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality, very comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very comfortable even during long gaming session

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to the gaming experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones. They help to hear sounds I could not before !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I've had. Definitely recommend getting these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not expect such a big sound and clarity at the same time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits good on my fat head. Sound is great. When on sale they are a great deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is good but it’s too big and heavy for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HEADPHONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. Comfortable and has great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best pair of headphones I have ever had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Makes gaming fun and easy to hear things. Good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were uncomfortable, not loud enough and lacked features/options.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great headphones for gentle hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son received these headphones for Christmas 2018. Literally one week later the microphone stopped working. Best Buy replaced them under the protection plan.. the mic stopped working (again) today. Not sure if it's the product or the user, either way, I'm thankful for the protection plan! I'm going for lucky #3.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hyper X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset I has good quality good sound very small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son enjoys this headset for gaming and chatting online.

    I would recommend this to a friend