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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3078 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers are impressed with the Cloud Alpha Wired Stereo Gaming Headset's sound quality and comfort, making it a popular choice for gaming. Many appreciate the headset's reasonable price, good microphone, and lightweight design. However, some customers have expressed concerns about the volume control, fit, and occasional echo issues during streaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 3,078 reviews
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both kids have them now and both are very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply put amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi all, Right off the bat I want to say I very rarely write reviews... however I feel that I need to on this one in hopes I can help someone out that is in the same predicament that I was in.. So here it is, I’m an Xbox gamer I received the turtle beach stealth 700 as a gift. Excited to plug it in and play only to be disappointed by the sound... not disappointed by the bass or the highs, mids or lows... but by the overall in game volume of it... I tried everything possible to get the Darn things to get louder... after several hours of researching I found that other people had the same complaint... listen I’m not deaf... and when it is at max volume and I can hear my wife say my name 20ft away from me with the noise cancelation on... there is a problem.... So now I was on the search to return the TB stealth 700 and get a new headset... I was tossing up several I mean Several different options of headsets from the Hyper X alphas, hyper X Cloud 2, Hyper X cloud X (which is specially designed for Xbox), TB elite Pros, Corsairs, I mean everything Best Buy could offer I was looking into and reading up on. I did not want another headset that didn’t emerge me into the gaming world... I decided to go with wired over wireless in the end because it seemed that although wireless is nice... to get something at that price point just wasn’t going to happen and have all the features I want. So downgrading to wired was the way to go however boosting all other features is what I opted for. When it came time for a decision I literally could not chose between the Cloud Alphas and the cloud 2s... I decided to go with the cloud alphas because of the dual Chambers and the In line audio control connected to the wire both features the Cloud 2s did not offer. If I were to go with the cloud 2s I would have to buy a stereo headset adapter to control the volume and mute the mic. Where as the alphas have that built in already with the in line mic audio control. Also I wasn’t buying into the whole surround sound advertisement that the cloud 2s were offering. Now let me tell you I’m so happy with my purchase. I even saved 40 dollars and got it put onto a gift card for later use. Now yes it’s wired. But it has all the other features I want. I play a lot of COD blackout so being able to pinpoint enemy’s by listening to footsteps is a must. The highs, the mids, the lows, the bass, the overall game sound of the headset is perfect. I have it all the way turned up for in game and it’s loud enough it reached the level of loudness that I like when I play games. I can no longer hear my wife 20 ft away saying my name I’m completely emerged in my game while im wearing these. This is a must buy if your deciding between headphones. The hyper X cloud Alpha for the win Also I would like to add how comfortable to memory foam is And that I am in no way shape or form a headset Connoisseur in fact I hadn’t had a gaming headset in years I always used the TV. I’m just a regular guy that absolutely loves these headphones and can’t recommend enough. Hopefully I helped or can help someone else making a tough discussion because lord knows I spent hours researching gaming headphones and these fit all the criteria including in game volume.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sound is horrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound sounds crappy it's nothing like the hyper x cloud 2 which has excellent sound! This alpha has a mumbled sound to it!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not that well.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can get a better mic for cheaper. Get the rig 500 pro they are amazing. Theses are just trash.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very clear. Excellent price as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones but they don’t have mic monitoring so I ended up returning them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    daughter loves it, exactly what she was looking for while pc gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great, sounds fine. Need 50 characters now I'm done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as a gift. Recipient liked it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift and the person I gave it to really liked it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    amazing sound but not for xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I've been looking around for a new headset to replace my cheap amazon pair and settled on these. I bought them today and have to return them already because on Xbox they echo while chatting. So if you're on Xbox you might have to look for another, but other than that they sound pretty good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and great service and great staff and great products

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok headset but it has a lot of noise and feedback when you are using the mic.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    good sound mic not so much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is amazing but when connected to my pc my friends hear a high pitched sound all the time its not loud but in the background and theres some echos

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for casual gaming and media purposes. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lmaooooo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DUDE ITS GOOD GET IT OR ILL START BUYING FROM RADIO SHACK LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price! I only returned because I wanted wireless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought for my son

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, I till the ear piece fell apart. I will be returning them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphone for a teen boy who is rough on headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great item

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly as described great item and quick shipping time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift for grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a nice headset for my grandsons gaming needs.

    I would recommend this to a friend