Customer Ratings & Reviews

Just what I was looking for at a good price. No regrets.

This is what i wanted and I’m glad that i bought it!

as advertise. They look great. All black is real subtle.

Sounded very muffled, not happy at all with sound quality. Microphone was of average quality for a gamer headset like this.

Did not last 1 year. Worked great at first, but suddenly stopped working after 11 months. Mic wont pick up voice, but somehow still picks up audio coming through the earpiece. No idea how that works. Utter crud. Tried it on multiple devices.

Hubby doesn't like it.much, sound clarity is awful

Was not happy with these headphones. Eventually broke... These headphones are extremely heavy and uncomfortable to wear for long periods of time. The sound quality is mediocre. My pair only lasted a few months. You're better off buying a different set of headphones.

I bought these for my brother and he loves them great headphones.

These headphones are supposed to be over-ear but they fit me like on-ear headphones. I have used both a pair of the Bose QC 35 and Logitech G430 and those fit much better than the Cloud Alpha. They get very hot very fast and my ear are resting against the insides which makes them extremely uncomfortable. They cinch way to tight to my head and cause discomfort. Anyone with a larger head that wears glasses and wants a pair of over-ear should avoid these.

Stopped working after 4 days!!.....................

Absolute junk, I usually enjoy hyperx but tried to different pair and both had static and just didn't work well.

Do not buy this unless you want cross talk and echos that you can do nothing about.

I am very hard of hearing to the point hearing on my I Phone is almost IMPOSIBLE !!! After trying other headsets I purchased This Hyper X -Cloud Alpha wired Stereo Gaming Headset. I was told by the employee I spoke too that at Best Buy that I would be able to plug it into the handset at work on the landline and it would work. We had pugged it into my iPhone after buying an I Phone cord and it worked awesome !!! Unfortunately, not so with the telephone at work !!! Can't find the right sized plug 2.5 mm that phone system requires (also purchased from Best Buys). When I finally found one from Amazon and ordered it, I am unable to hear through the head set. Very frustrating not only to me but also my manager and the guests I speak to !!!!!

It works well & serves it purpose. I would recommend.

The headset worked well for the first month. The plug broke after one month, not excessive pressure or anything. Bestbuy or Hyper x will not take any responsibility. Kingston(Hyper x) has very poor service, but also was not expecting this denial from bestbuy. Never again.

Good sounding headset and comfortable but the microphone sounds terrible and is way too sensitive and will pick up lots of background noise

Bought this for my wife. Had them for about a month and then they stopped working almost completely. Glad we bought the Geek Squad warranty so the exchange process was pretty easy, even with the fact that we had to go with a different brand.

Terrible unusable headset. The mic is so sensitive that it picks up every little sound to the point where it is very disruptive in game/party chats. Within a week I switched back to my $50 old headset. Buy any other headset.

I have had this headset under 3 months and it won't turn on, won't charge. It is junk. I am unable to get any product support either.

Decent heaset for the price, hyperx clould 2 are similar but the surpundspund is better on the alpha