Customer Ratings & Reviews

The microphone echoed when using it on PS5 and Xbox series X. I tried multiple different settings and it didn’t help.

I'm not sure if my headphones are defective, but the sound quality on mine was really bad. The bass was the weakest bass I have ever heard and overall, the headphones were really quiet. The headphone band hurt the top of my head and it felt like it was putting a lot of pressure. The only thing okay was the microphone. The headphones I used before was the razer electra v2 and the sound quality was way better. Will not be purchasing from this brand again.

i tried everything to get the microphone to work but my laptop claims it isnt plugged in no matter what i do. yes, its plugged in all the way. Absolute waste.

Headset felt really small and I dont have a huge head. I found it rubbing against my ears and honest the sound wasnt that great. Returned.

They stopped working after a week. On all platforms the mic was no good. Troubkeshot with Fortnite for hours and never worked. A cheaper pair of turtlebeach recon 700’s worked instantly.

Old headset died after 5 years had to get a new one. Seen the Microphone on this one come off so thought I would try it. Got home and couldn't get it to work with Skype or Discord. Took it back and got a refund.

They broke the first e use. No sound out of the left headset

I used this to talk to my friends in discord and if i turned my volume up past 10% my mic would pick up the audio from the headset. It was terrible.

Poor quality for a gaming headset, the bands on the side are way too tight. Iguess i should have tried the display ones on my head before purchasing.

Comfort was subpar and the sound was muffled and not clear/crisp like one would expect at this price range. I returned and saved $50 by going with the cloud stingers.

Mic broke on my mic and almost unusable I lowkey want my money back

Stopped working 4 weeks after purchase. Yet only returnable within 2 weeks. Absolute trash product.

Microphone quality was terrible. We returned them after only 1 week of use.

I bought these when i purchased my xbox one x. They are okay but I was hoping for something with better sound quality. I got these because the guy at Best Buy hyped them up.

Don’t buy these mics are known to echo I’ve tried everything to make it stop and nothing

The headset is a decent headset but I may have got a defective model. If I muted myself there was a static noise on my end and the people in my party.

In about a week the mic stopped working. Next day all sound became very low.

Just to provide some context to my situation. I've been on the hunt for a couple months now, for a wired headset that can seamlessly be used across all 3 gaming platforms (PS4,XBOX and Switch) that still delivers quality sound and still be super comfortable. I owned multiple headsets for each of my consoles and that was just a big pain. Tried two headsets before this one: Turtle Beach Stealth 300- A little uncomfortable after long game sessions and controls were not the easiest to use during gameplay. Astro A10- Super comfortable, decent audio. Just wanted a little more then what it had to offer. I'm pretty biased when it comes to Astro's and Turtle Beach's but I knew that I had to look elsewhere. That's when these Hyper X Cloud Alpha's came my way!! With my budget being around 100 bucks, I was a bit stuck on getting these or the Cloud 2's, but it seemed to me the Alpha's had little bit of a better build and feature lineup. Removable components were a big plus due to me not always wanting to chat while on the Switch. The Alpha's has worked phenomenal on all 3 systems. Extremely comfortable and for the $100 price point the sound caught me off guard. Great highs, very good lows. I've added another favorite brand when it comes to gaming headseats and that would be HyperX!!!

dont even bother. this is one of the worst sounding headsets i've ever purchased

Bought for an open office environment where lots of virtual meetings take place on camera through zoom, webex, google meet, MS Teams. I have a very large head (size 7 3/4 to size 8). Headphones and ear cups are very comfortable for all day wear, sound quality is excellent, and the microphone provides very clear/crisp audio without picking up external noises/conversations around me. Absolutely love it! I have one at home for gaming and one at the office. Price point was excellent. Tremendous value!